Re: [hylafax-users] Unable to view tiff files in whfc/windows

[Knut Kroeger <tontal@xxxxxxx>]

Hi,

Mark Halegua schrieb:
> On Thursday 19 August 2004 04:29, Knut Kroeger wrote:
>
> > Hi Mark,
> >
> > Mark Halegua schrieb:
> >
> > > I've used HylaFAX before and it's a great tool.  I've used WHFC, and it
> > > works as a Windows client, except ...
> > >
> > > I've got several Windows 98 systems, installed WHFC, and the client shows
> > > several received faxes.  When I click on one of them, the Kodak image
> > > program opens, but doesn't display the fax.  They're all tiff files.
> >
> > Did you check the box "fetch received fax via ftp" in system preferences?
>
>
> I checked in as per your suggestion.  Nothing happened.
>
> > > The kicker is, my (hopefully) temporary workaround, opening the recvq
> > > directory using Samba.  When the user clicks on the tiff file, the same
> > > Kodak imaging program opens up and displays the fax!!!!
> >
> > My users would say: Too complicate!
>
>
> Yeah, but it works! ;-)

It´s good to know how you can help yourself, even when it´s not the
easiest way for the users.... ;-)

> > > I've changed permissions on the files to 660 (-rw-rw---), but that hasn't
> > > helped.
> >
> > You have to change to 664 for the received files if you want to read
> > them or 666 if you also want to delete them. I don´t know why you have
> > to do this for world (because you log in with whfc as a user x and the
> > user is a member of the group uucp) but it works for me. Maybe we need
> > still a little help from the rest of the list?
>
>
> I've changed the permissiions to 664, but that doesn't help printing from the 
> WHFC windows client.

But viewing works?

> Any other suggestions?

What about your settings in "Program and arguments for viewing received
faxes"  in system preferences? The important thing is the "%s" after the
path of the viewing program. I use Irfanview for viewing, so my setting
is " C:\Programme\IrfanView\i_view32.exe %s". Otherwise, if you don´t
add the "%s" after the path, the viewing app would open, but without the
fax you want to look at.


Knut



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