[hylafax-users] Shift & crop in each fax received

["Roberto C. Silva Orozco" <roberto.silva@xxxxxxxxxxxxxxxxxx>]

It's a USR56K external winmodem, we use it mainly to receive faxes it worked flawless since 1 year ago,

there was the class 2.0 issue (capable, but not complete) changed back to class 1.0 and the modem

has worked fine till now.

 

But now, i have a offset error in all the faxes, the data start to appear in half the page,

and has a shift in the new fax, and so on, all the faxes then got scrambled by the offset.

 

But i don't know if it's the modem the problem because i haven't changed anything on it since months ago.

 

The log of the last fax received (with error) is:

 

Aug 02 11:57:02.71: [ 2533]: SESSION BEGIN 00001414 528332120675
Aug 02 11:57:02.71: [ 2533]: HylaFAX (tm) Version 4.1.7
Aug 02 11:57:02.71: [ 2533]: <-- [13:AT+FCLASS=1A\r]
Aug 02 11:57:08.26: [ 2533]: --> [7:CONNECT]
Aug 02 11:57:08.26: [ 2533]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS0'
Aug 02 11:57:08.26: [ 2533]: RECV FAX: begin
Aug 02 11:57:08.26: [ 2533]: <-- data [23]
Aug 02 11:57:08.26: [ 2533]: <-- data [2]
Aug 02 11:57:08.28: [ 2533]: --> [7:CONNECT]
Aug 02 11:57:08.28: [ 2533]: <-- data [10]
Aug 02 11:57:08.28: [ 2533]: <-- data [2]
Aug 02 11:57:10.24: [ 2533]: --> [2:OK]
Aug 02 11:57:10.24: [ 2533]: <-- [9:AT+FRH=3\r]
Aug 02 11:57:10.58: [ 2533]: --> [7:CONNECT]
Aug 02 11:57:12.16: [ 2533]: --> [2:OK]
Aug 02 11:57:12.16: [ 2533]: REMOTE TSI "0000000000"
Aug 02 11:57:12.16: [ 2533]: <-- [9:AT+FRH=3\r]
Aug 02 11:57:12.17: [ 2533]: --> [7:CONNECT]
Aug 02 11:57:12.48: [ 2533]: --> [2:OK]
Aug 02 11:57:12.48: [ 2533]: REMOTE wants 9600 bit/s
Aug 02 11:57:12.48: [ 2533]: REMOTE wants page width 1728 pixels in 215 mm
Aug 02 11:57:12.48: [ 2533]: REMOTE wants unlimited page length
Aug 02 11:57:12.48: [ 2533]: REMOTE wants 3.85 line/mm
Aug 02 11:57:12.48: [ 2533]: REMOTE wants 1-D MR
Aug 02 11:57:12.48: [ 2533]: RECV training at v.29 9600 bit/s
Aug 02 11:57:12.48: [ 2533]: <-- [10:AT+FRM=96\r]
Aug 02 11:57:12.83: [ 2533]: --> [7:CONNECT]
Aug 02 11:57:14.40: [ 2533]: RECV: TCF 1892 bytes, 4% non-zero, 1816 zero-run
Aug 02 11:57:14.41: [ 2533]: --> [10:NO CARRIER]
Aug 02 11:57:14.41: [ 2533]: DELAY 75 ms
Aug 02 11:57:14.48: [ 2533]: TRAINING succeeded
Aug 02 11:57:14.48: [ 2533]: <-- [9:AT+FTH=3\r]
Aug 02 11:57:14.68: [ 2533]: --> [7:CONNECT]
Aug 02 11:57:14.68: [ 2533]: <-- data [3]
Aug 02 11:57:14.68: [ 2533]: <-- data [2]
Aug 02 11:57:15.86: [ 2533]: --> [2:OK]
Aug 02 11:57:15.86: [ 2533]: <-- [10:AT+FRM=96\r]
Aug 02 11:57:17.42: [ 2533]: --> [7:CONNECT]
Aug 02 11:57:17.42: [ 2533]: RECV: begin page
Aug 02 11:57:22.55: [ 2533]: RECV: 195 total lines, 0 bad lines, 0 consecutive bad lines
Aug 02 11:57:22.55: [ 2533]: RECV: end page
Aug 02 11:57:22.55: [ 2533]: --> [10:NO CARRIER]
Aug 02 11:57:22.55: [ 2533]: <-- [9:AT+FRH=3\r]
Aug 02 11:57:31.97: [ 2533]: --> [7:CONNECT]
Aug 02 11:57:33.87: [ 2533]: --> [5:ERROR]
Aug 02 11:57:33.87: [ 2533]: MODEM Command error
Aug 02 11:57:33.87: [ 2533]: FCS error
Aug 02 11:57:33.87: [ 2533]: <-- [9:AT+FRH=3\r]
Aug 02 11:57:33.88: [ 2533]: --> [7:CONNECT]
Aug 02 11:57:38.88: [ 2533]: <-- data [1]
Aug 02 11:57:38.89: [ 2533]: --> [2:OK]
Aug 02 11:57:38.89: [ 2533]: RECV keeping unconfirmed page
Aug 02 11:57:38.89: [ 2533]: RECV FAX (00001414): from 0000000000, page 1 in 0:24, INF, 3.85 line/mm, 1-D MR, 9600 bit/s
Aug 02 11:57:38.89: [ 2533]: RECV FAX (00001414): recvq/fax01408.tif from 0000000000, route to <unspecified>, 1 pages in 0:30
Aug 02 11:57:38.89: [ 2533]: RECV FAX: T.30 T2 timeout, expected page not received
Aug 02 11:57:38.89: [ 2533]: <-- [9:AT+FTH=3\r]
Aug 02 11:57:38.92: [ 2533]: --> [7:CONNECT]
Aug 02 11:57:38.92: [ 2533]: <-- data [3]
Aug 02 11:57:38.92: [ 2533]: <-- data [2]
Aug 02 11:57:40.10: [ 2533]: --> [2:OK]
Aug 02 11:57:40.10: [ 2533]: RECV FAX (00001414): session with 0000000000 terminated abnormally: T.30 T2 timeout, expected page not received
Aug 02 11:57:40.10: [ 2533]: RECV FAX: bin/faxrcvd "recvq/fax01408.tif" "ttyS0" "00001414" "T.30 T2 timeout, expected page not received" "" ""
Aug 02 11:57:40.36: [ 2533]: RECV FAX: end
Aug 02 11:57:40.36: [ 2533]: SESSION END

The fax worked fine till the friday, now each page received has the same error, i don't know where to look about, i have searched in the mailing list archive, but i didn't found this kind of error that would help me to fix the problem.

 

Any help about it will be very appreciated :)

 

Saludos

Roberto