[hylafax-users] AW: Problem beim senden von faxen!

[Sebastian Kösters <skoesters@xxxxxxx>]

Now i have more time so i will try it in English.

I have the following Problem with Hylafax. 

Sometimes it happens that some faxes don?t go trough the line. This Problem
only exists sometims. 90% of the faxes get trough without problems. 

I think its a Problem between Hylafax and the fax on the "other side". Like
inkompatible or something like that. 

Hylafax says "No response to MPS or EOP repeated 3 tries".

The Log looks like this:

Jun 28 16:07:59.03: [ 1075]: SESSION BEGIN 000000044 492137799147
Jun 28 16:07:59.03: [ 1075]: HylaFAX (tm) Version 4.1.8
Jun 28 16:07:59.03: [ 1075]: SEND FAX: JOB 1 DEST +492137799147 COMMID
000000044 DEVICE '/dev/ttyS0'
Jun 28 16:07:59.03: [ 1075]: MODEM set DTR OFF
Jun 28 16:07:59.03: [ 1075]: DELAY 75 ms
Jun 28 16:07:59.11: [ 1075]: MODEM set DTR ON
Jun 28 16:07:59.11: [ 1075]: DELAY 2600 ms
Jun 28 16:08:02.72: [ 1075]: MODEM set baud rate: 19200 baud, input flow
XON/XOFF, output flow XON/XOFF
Jun 28 16:08:02.72: [ 1075]: DELAY 10 ms
Jun 28 16:08:02.73: [ 1075]: MODEM flush i/o
Jun 28 16:08:02.73: [ 1075]: <-- [4:ATZ\r]
Jun 28 16:08:02.90: [ 1075]: --> [2:OK]
Jun 28 16:08:02.90: [ 1075]: DELAY 3000 ms
Jun 28 16:08:05.90: [ 1075]: <-- [4:ATZ\r]
Jun 28 16:08:06.07: [ 1075]: --> [3:ATZ]
Jun 28 16:08:06.07: [ 1075]: --> [2:OK]
Jun 28 16:08:06.07: [ 1075]: <-- [5:ATE0\r]
Jun 28 16:08:06.18: [ 1075]: --> [4:ATE0]
Jun 28 16:08:06.18: [ 1075]: --> [2:OK]
Jun 28 16:08:06.18: [ 1075]: <-- [5:ATV1\r]
Jun 28 16:08:06.29: [ 1075]: --> [2:OK]
Jun 28 16:08:06.29: [ 1075]: <-- [5:ATQ0\r]
Jun 28 16:08:06.40: [ 1075]: --> [2:OK]
Jun 28 16:08:06.40: [ 1075]: <-- [7:ATS0=0\r]
Jun 28 16:08:06.51: [ 1075]: --> [2:OK]
Jun 28 16:08:06.51: [ 1075]: <-- [7:ATS8=2\r]
Jun 28 16:08:06.62: [ 1075]: --> [2:OK]
Jun 28 16:08:06.62: [ 1075]: <-- [8:ATS7=60\r]
Jun 28 16:08:06.73: [ 1075]: --> [2:OK]
Jun 28 16:08:06.73: [ 1075]: <-- [12:AT+FCLASS=1\r]
Jun 28 16:08:06.84: [ 1075]: --> [2:OK]
Jun 28 16:08:06.84: [ 1075]: <-- [5:ATM0\r]
Jun 28 16:08:06.95: [ 1075]: --> [2:OK]
Jun 28 16:08:06.95: [ 1075]: MODEM input buffering enabled
Jun 28 16:08:06.95: [ 1075]: <-- [12:AT+FCLASS=1\r]
Jun 28 16:08:07.16: [ 1075]: --> [2:OK]
Jun 28 16:08:07.16: [ 1075]: MODEM set XON/XOFF/FLUSH: input ignored, output
disabled
Jun 28 16:08:07.18: [ 1075]: DIAL 02137799147
Jun 28 16:08:07.18: [ 1075]: <-- [17:ATDT,02137799147\r]
Jun 28 16:08:22.03: [ 1075]: --> [7:CONNECT]
Jun 28 16:08:22.03: [ 1075]: MODEM input buffering disabled
Jun 28 16:08:23.36: [ 1075]: --> [2:OK]
Jun 28 16:08:23.36: [ 1075]: REMOTE CSI "+49 2137 799147"
Jun 28 16:08:23.36: [ 1075]: <-- [9:AT+FRH=3\r]
Jun 28 16:08:23.38: [ 1075]: --> [7:CONNECT]
Jun 28 16:08:23.81: [ 1075]: --> [2:OK]
Jun 28 16:08:23.81: [ 1075]: REMOTE best rate 14400 bit/s
Jun 28 16:08:23.81: [ 1075]: REMOTE max page width 1728 pixels in 215 mm
Jun 28 16:08:23.81: [ 1075]: REMOTE max unlimited page length
Jun 28 16:08:23.81: [ 1075]: REMOTE best vres 7.7 line/mm
Jun 28 16:08:23.81: [ 1075]: REMOTE best format 2-D MMR
Jun 28 16:08:23.81: [ 1075]: REMOTE supports T.30 Annex A, ECM
Jun 28 16:08:23.81: [ 1075]: REMOTE best 0 ms/scanline
Jun 28 16:08:23.81: [ 1075]: USE 14400 bit/s
Jun 28 16:08:23.81: [ 1075]: USE 0 ms/scanline
Jun 28 16:08:23.81: [ 1075]: SEND file "docq/doc155.ps;71"
Jun 28 16:08:23.81: [ 1075]: USE page width 1728 pixels in 215 mm
Jun 28 16:08:23.81: [ 1075]: USE unlimited page length
Jun 28 16:08:23.81: [ 1075]: USE 7.7 line/mm
Jun 28 16:08:23.81: [ 1075]: USE 2-D MR
Jun 28 16:08:23.81: [ 1075]: SEND training at v.17 14400 bit/s
Jun 28 16:08:23.81: [ 1075]: <-- [9:AT+FTH=3\r]
Jun 28 16:08:23.86: [ 1075]: --> [7:CONNECT]
Jun 28 16:08:23.86: [ 1075]: <-- data [23]
Jun 28 16:08:23.86: [ 1075]: <-- data [2]
Jun 28 16:08:23.89: [ 1075]: --> [7:CONNECT]
Jun 28 16:08:23.89: [ 1075]: <-- data [6]
Jun 28 16:08:23.89: [ 1075]: <-- data [2]
Jun 28 16:08:26.06: [ 1075]: --> [2:OK]
Jun 28 16:08:26.06: [ 1075]: DELAY 70 ms
Jun 28 16:08:26.13: [ 1075]: MODEM set XON/XOFF/FLUSH: input interpreted,
output disabled
Jun 28 16:08:26.13: [ 1075]: <-- [11:AT+FTM=145\r]
Jun 28 16:08:27.81: [ 1075]: --> [7:CONNECT]
Jun 28 16:08:27.81: [ 1075]: <-- data [1024]
Jun 28 16:08:27.81: [ 1075]: <-- data [1024]
Jun 28 16:08:27.81: [ 1075]: <-- data [652]
Jun 28 16:08:27.81: [ 1075]: <-- data [2]
Jun 28 16:08:29.37: [ 1075]: --> [2:OK]
Jun 28 16:08:29.37: [ 1075]: MODEM set XON/XOFF/DRAIN: input ignored, output
disabled
Jun 28 16:08:29.37: [ 1075]: <-- [9:AT+FRH=3\r]
Jun 28 16:08:29.66: [ 1075]: --> [7:CONNECT]
Jun 28 16:08:30.65: [ 1075]: --> [2:OK]
Jun 28 16:08:30.65: [ 1075]: TRAINING succeeded
Jun 28 16:08:30.65: [ 1075]: DELAY 75 ms
Jun 28 16:08:30.73: [ 1075]: <-- [11:AT+FTM=146\r]
Jun 28 16:08:31.23: [ 1075]: --> [7:CONNECT]
Jun 28 16:08:31.23: [ 1075]: SEND begin page
Jun 28 16:08:31.23: [ 1075]: MODEM set XON/XOFF/FLUSH: input interpreted,
output disabled
Jun 28 16:08:31.23: [ 1075]: <-- data [1028]
Jun 28 16:08:31.23: [ 1075]: <-- data [1026]
Jun 28 16:08:31.23: [ 1075]: <-- data [1032]
Jun 28 16:08:31.23: [ 1075]: <-- data [1028]
Jun 28 16:08:33.23: [ 1075]: <-- data [1028]
Jun 28 16:08:33.23: [ 1075]: <-- data [1032]
Jun 28 16:08:33.23: [ 1075]: <-- data [1031]
Jun 28 16:08:33.23: [ 1075]: <-- data [1029]
Jun 28 16:08:35.22: [ 1075]: <-- data [1028]
Jun 28 16:08:35.22: [ 1075]: <-- data [1026]
Jun 28 16:08:35.22: [ 1075]: <-- data [1029]
Jun 28 16:08:35.22: [ 1075]: <-- data [1028]
Jun 28 16:08:37.22: [ 1075]: <-- data [1027]
Jun 28 16:08:37.22: [ 1075]: <-- data [1029]
Jun 28 16:08:37.22: [ 1075]: <-- data [1032]
Jun 28 16:08:37.22: [ 1075]: <-- data [56]
Jun 28 16:08:37.22: [ 1075]: SENT 15416 bytes of data
Jun 28 16:08:37.22: [ 1075]: SEND 2D RTC
Jun 28 16:08:37.22: [ 1075]: <-- data [30]
Jun 28 16:08:37.22: [ 1075]: <-- data [2]
Jun 28 16:08:37.22: [ 1075]: SEND end page
Jun 28 16:08:40.10: [ 1075]: --> [2:OK]
Jun 28 16:08:40.10: [ 1075]: MODEM set XON/XOFF/DRAIN: input ignored, output
disabled
Jun 28 16:08:40.10: [ 1075]: DELAY 90 ms
Jun 28 16:08:40.19: [ 1075]: SEND send EOP (no more pages or documents)
Jun 28 16:08:40.19: [ 1075]: <-- [9:AT+FTH=3\r]
Jun 28 16:08:40.24: [ 1075]: --> [7:CONNECT]
Jun 28 16:08:40.24: [ 1075]: <-- data [3]
Jun 28 16:08:40.24: [ 1075]: <-- data [2]
Jun 28 16:08:41.56: [ 1075]: --> [2:OK]
Jun 28 16:08:41.56: [ 1075]: <-- [9:AT+FRH=3\r]
Jun 28 16:08:44.66: [ 1075]: --> [0:]
Jun 28 16:08:44.66: [ 1075]: MODEM <Empty line>
Jun 28 16:08:44.66: [ 1075]: MODEM TIMEOUT: waiting for v.21 carrier
Jun 28 16:08:44.66: [ 1075]: <-- data [1]
Jun 28 16:08:44.86: [ 1075]: MODEM TIMEOUT: reading line from modem
Jun 28 16:08:44.86: [ 1075]: MODEM <Timeout>
Jun 28 16:08:44.86: [ 1075]: SEND send EOP (no more pages or documents)
Jun 28 16:08:44.86: [ 1075]: <-- [9:AT+FTH=3\r]
Jun 28 16:08:44.91: [ 1075]: --> [7:CONNECT]
Jun 28 16:08:44.91: [ 1075]: <-- data [3]
Jun 28 16:08:44.91: [ 1075]: <-- data [2]
Jun 28 16:08:46.23: [ 1075]: --> [2:OK]
Jun 28 16:08:46.23: [ 1075]: <-- [9:AT+FRH=3\r]
Jun 28 16:08:49.33: [ 1075]: --> [0:]
Jun 28 16:08:49.33: [ 1075]: MODEM <Empty line>
Jun 28 16:08:49.33: [ 1075]: MODEM TIMEOUT: waiting for v.21 carrier
Jun 28 16:08:49.33: [ 1075]: <-- data [1]
Jun 28 16:08:49.53: [ 1075]: MODEM TIMEOUT: reading line from modem
Jun 28 16:08:49.53: [ 1075]: MODEM <Timeout>
Jun 28 16:08:49.53: [ 1075]: SEND send EOP (no more pages or documents)
Jun 28 16:08:49.53: [ 1075]: <-- [9:AT+FTH=3\r]
Jun 28 16:08:49.58: [ 1075]: --> [7:CONNECT]
Jun 28 16:08:49.58: [ 1075]: <-- data [3]
Jun 28 16:08:49.58: [ 1075]: <-- data [2]
Jun 28 16:08:50.90: [ 1075]: --> [2:OK]
Jun 28 16:08:50.90: [ 1075]: <-- [9:AT+FRH=3\r]
Jun 28 16:08:54.00: [ 1075]: --> [0:]
Jun 28 16:08:54.00: [ 1075]: MODEM <Empty line>
Jun 28 16:08:54.00: [ 1075]: MODEM TIMEOUT: waiting for v.21 carrier
Jun 28 16:08:54.00: [ 1075]: <-- data [1]
Jun 28 16:08:54.20: [ 1075]: MODEM TIMEOUT: reading line from modem
Jun 28 16:08:54.20: [ 1075]: MODEM <Timeout>
Jun 28 16:08:54.20: [ 1075]: No response to MPS or EOP repeated 3 tries
Jun 28 16:08:54.20: [ 1075]: <-- [9:AT+FTH=3\r]
Jun 28 16:08:54.25: [ 1075]: --> [7:CONNECT]
Jun 28 16:08:54.25: [ 1075]: <-- data [3]
Jun 28 16:08:54.25: [ 1075]: <-- data [2]
Jun 28 16:08:55.57: [ 1075]: --> [2:OK]
Jun 28 16:08:55.57: [ 1075]: MODEM input buffering enabled
Jun 28 16:08:55.57: [ 1075]: <-- [5:ATH0\r]
Jun 28 16:08:56.00: [ 1075]: --> [10:NO CARRIER]
Jun 28 16:08:56.00: [ 1075]: MODEM No carrier
Jun 28 16:08:56.00: [ 1075]: MODEM set DTR OFF
Jun 28 16:08:56.00: [ 1075]: SESSION END

My config looks like this:

CountryCode:            49
AreaCode:               211
FAXNumber:              +49.xxx.xxxxx
LongDistancePrefix:     0
InternationalPrefix:    00
DialStringRules:        etc/dialrules
ServerTracing:          527
SessionTracing:         527
RecvFileMode:           0644
LogFileMode:            0777
DeviceMode:             0666
RingsBeforeAnswer:      0
SpeakerVolume:          off
GettyArgs:              "-h %l dx_%s"
LocalIdentifier:        "sino
TagLineFont:            etc/lutRS18.pcf
TagLineFormat:          "From %%l|%c|Page %%P of %%T"
MaxRecvPages:           25
#

ModemType:              Class1          # use this to supply a hint
ModemResetCmds:         ATZ ATX3
#ModemDialCmd:          ATDT0,%s        #Konfiguration Analog
ModemDialCmd:          ATDT,%s          #Konfiguration Analog ueber ISDN

# as of v1.20, +FTS is not supported, which will cause "Stop and wait"
# failures unless we use software pauses instead...

Class1PPMWaitCmd:       "<delay\0727>"  # \072 == :  to avoid awk problem
Class1TCFWaitCmd:       "<delay\0727>"
Class1EOPWaitCmd:       "<delay\0729>"
Class1SwitchingCmd:     "<delay\0727>"  # assumption: +FRS not supported 


Thanks for the help!

Regards, Sebastian

-----Ursprüngliche Nachricht-----
Von: Sebastian Flothow [mailto:lists@xxxxxxxxxx] 
Gesendet: Dienstag, 29. Juni 2004 17:34
An: Sebastian Kösters
Cc: hylafax-users@xxxxxxxxxxx
Betreff: Re: [hylafax-users] Problem beim senden von faxen!

Am 29. Jun 2004 um 14:20 Uhr schrieb Sebastian Kösters:
> sorry, dass ich auf Deutsch schreibe, aber mir fehlt leider gerade die 
> Zeit das Problem in einem halbwegs vernünftigen Englisch zu erläutern.

Dadurch entgehen dir halt die vermutlich hilfreichen Antworten der sehr 
vielen nicht-deutschsprachigen Leute auf dieser Liste, außerdem sind 
sie wahrscheinlich etwas genervt, wenn sie Mails bekommen, die sie 
nicht verstehen. Also versuchs doch bitte mal auf Englisch.


> "No response to MPS or EOP repeated 3 tries"	""	""
>
> Das passiert nur manchmal und wenn das Fax dann von einem "Hardwarefax"
> gesendet wird kommt es ohne Probleme an (es liegt also wohl nicht an 
> der
> Gegenstelle). Ohne den Faxdienst oder den ganzen Server neu zu starten 
> gehen Faxe z.B. an eine anderen Nummer durch (haben hier in der Firma 
> 2 Faxe stehen, wo es immer ohne Probleme ankommt. An ein Internetfax 
> --> web.de kommts auch immer an).

Dann liegts wohl doch (auch) an der Gegenstelle, vermutlich kommt es 
auf die Kombination von Sender und Empfänger an. Kannst du eine Liste 
anlegen mit den Gegenstellen, bei denen es Probleme gibt? Dann erkennst 
du vielleicht Gemeinsamkeiten zwischen diesen Gegenstellen, die auf die 
Ursache des Problems schließen lassen.

Was unbedingt nötig ist, um dir da weiterhelfen zu können, ist ein Log 
von einer fehlgeschlagenen Übertragung - glücklicherweise läuft dein 
Modem in Class 1, da ist mit den Logs was anzufangen.

Mein Vorschlag: Poste nochmal eine kurze Fehlerbeschreibung auf 
Englisch, zusammen mit so einem Log; dann wird sehr bald jemand was 
dazu sagen. Ach ja, du hast noch nicht gesagt, was für ein Modem du 
benutzt.


Gruß
Sebastian

-- 
Sebastian Flothow
sebastian@xxxxxxxxxx

Because it reverses the logical flow of conversation.
 > Why is top posting frowned upon?


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