Re: [hylafax-users] pulled the plug on hylafax server...

To: "The Duke Has You" <thedukehasyou@xxxxxxxxxxx>, hylafax-users@xxxxxxxxxxx
Subject: Re: [hylafax-users] pulled the plug on hylafax server...
From: George Bell <gbell5@xxxxxxx>
Date: Mon, 5 Apr 2004 09:28:56 -0400
On Monday 05 April 2004 07:55, The Duke Has You wrote:
> Hi to all. (Sorry, forgot the log)
>
> Very troubling problem here. I was forced to pull the plug on my hylafax
> server for the reason job seem to skip...
>
> I have job below that runs fine (/var/log/messages extract):
>
> mar 26 15:19:43 serveurfax FaxSend[7526]: SEND FAX: JOB 421 DEST
> 14506383101 COMMID 00000531 DEVICE '/dev/ttyS0'
>
> Then, the following job to be logged is
>
> Mar 27 01:33:47 serveurfax FaxGetty[5735]: RECV FAX (00000533): from , page
> 1 in 0:35, INF, 7.7 line/mm, 2-D MR, 14400 bit/s
>
> What's happened to commid 00000532? I know for a fact that it was supposed
> to be an incoming fax that we never received. There is an entry in the log
> for a call answered, but with nothing to say it crashed, disconnected or
> anything...
>
> The log for the job that has gone wild is pasted below... I cannot find
> anything in it that says the communication was indeed a fax or anything.
> Simply that the connection timed out.

It appears that the modem is waiting for another RING, doesn't get it, times 
out, and sets up the modem for the next call.  By this log, I don't see 
anything necessarily went wrong.  It looks like this caller hung up just 
after one RING, and "RingsBeforeAnswer" is more than one.   It didn't crash, 
and it wasn't disconnected because it was never connected.

George

>
> Can anyone help me analysing this please, or point me somewhere I can
> better document myself better...
>
> After carefull follow up of the server, there are more than 1 job out of
> two that do this.
>
> Best regards.
>
> Duke
>
>
>
> Mar 26 16:07:29 serveurfax FaxGetty[5735]: STATE CHANGE: RUNNING ->
> LISTENING
> Mar 26 16:07:29 serveurfax FaxGetty[5735]: MODEM input buffering enabled
> Mar 26 16:07:29 serveurfax FaxGetty[5735]: --> [4:RING]
> Mar 26 16:07:29 serveurfax FaxGetty[5735]: STATE CHANGE: LISTENING ->
> ANSWERING
> Mar 26 16:07:29 serveurfax FaxGetty[5735]: MODEM input buffering enabled
> Mar 26 16:07:35 serveurfax FaxGetty[5735]: ANSWER: FAX CONNECTION DEVICE
> '/dev/ttyS0'
> Mar 26 16:08:11 serveurfax FaxGetty[5735]: <-- [5:ATH0\r]
> Mar 26 16:08:11 serveurfax FaxGetty[5735]: --> [2:OK]
> Mar 26 16:08:11 serveurfax FaxGetty[5735]: MODEM set DTR OFF
> Mar 26 16:08:12 serveurfax FaxGetty[5735]: MODEM set DTR OFF
> Mar 26 16:08:12 serveurfax FaxGetty[5735]: DELAY 75 ms
> Mar 26 16:08:12 serveurfax FaxGetty[5735]: MODEM set DTR ON
> Mar 26 16:08:12 serveurfax FaxGetty[5735]: DELAY 2600 ms
> Mar 26 16:08:15 serveurfax FaxGetty[5735]: MODEM set baud rate: 19200 baud,
> input flow XON/XOFF, output flow XON/XOFF
> Mar 26 16:08:15 serveurfax FaxGetty[5735]: DELAY 10 ms
> Mar 26 16:08:15 serveurfax FaxGetty[5735]: MODEM flush i/o
> Mar 26 16:08:15 serveurfax FaxGetty[5735]: <-- [4:ATZ\r]
> Mar 26 16:08:16 serveurfax FaxGetty[5735]: --> [3:ATZ]
> Mar 26 16:08:16 serveurfax FaxGetty[5735]: --> [2:OK]
> Mar 26 16:08:16 serveurfax FaxGetty[5735]: DELAY 3000 ms
> Mar 26 16:08:19 serveurfax FaxGetty[5735]: <-- [5:ATE0\r]
> Mar 26 16:08:19 serveurfax FaxGetty[5735]: --> [4:ATE0]
> Mar 26 16:08:19 serveurfax FaxGetty[5735]: --> [2:OK]
> Mar 26 16:08:19 serveurfax FaxGetty[5735]: <-- [5:ATV1\r]
> Mar 26 16:08:19 serveurfax FaxGetty[5735]: --> [2:OK]
> Mar 26 16:08:19 serveurfax FaxGetty[5735]: <-- [7:ATQ0X4\r]
> Mar 26 16:08:19 serveurfax FaxGetty[5735]: --> [2:OK]
> Mar 26 16:08:19 serveurfax FaxGetty[5735]: <-- [7:ATS0=0\r]
> Mar 26 16:08:19 serveurfax FaxGetty[5735]: --> [2:OK]
> Mar 26 16:08:19 serveurfax FaxGetty[5735]: <-- [7:ATS8=2\r]
> Mar 26 16:08:19 serveurfax FaxGetty[5735]: --> [2:OK]
> Mar 26 16:08:19 serveurfax FaxGetty[5735]: <-- [8:ATS7=60\r]
> Mar 26 16:08:19 serveurfax FaxGetty[5735]: --> [2:OK]
> Mar 26 16:08:19 serveurfax FaxGetty[5735]: <-- [12:AT&H2&I2&R1\r]
> Mar 26 16:08:20 serveurfax FaxGetty[5735]: --> [2:OK]
> Mar 26 16:08:20 serveurfax FaxGetty[5735]: <-- [11:ATS13=1&D2\r]
> Mar 26 16:08:20 serveurfax FaxGetty[5735]: --> [2:OK]
> Mar 26 16:08:20 serveurfax FaxGetty[5735]: <-- [6:AT&C1\r]
> Mar 26 16:08:20 serveurfax FaxGetty[5735]: --> [2:OK]
> Mar 26 16:08:20 serveurfax FaxGetty[5735]: <-- [12:AT+FCLASS=?\r]
> Mar 26 16:08:20 serveurfax FaxGetty[5735]: --> [7:0,1,2.0]
> Mar 26 16:08:20 serveurfax FaxGetty[5735]: --> [2:OK]
> Mar 26 16:08:20 serveurfax FaxGetty[5735]: MODEM Supports "Data"
> Mar 26 16:08:20 serveurfax FaxGetty[5735]: MODEM Supports "Class 1"
> Mar 26 16:08:20 serveurfax FaxGetty[5735]: MODEM Supports "Class 2.0"
> Mar 26 16:08:20 serveurfax FaxGetty[5735]: <-- [12:AT+FCLASS=1\r]
> Mar 26 16:08:20 serveurfax FaxGetty[5735]: --> [2:OK]
> Mar 26 16:08:20 serveurfax FaxGetty[5735]: MODEM: Mfr USR
> Mar 26 16:08:20 serveurfax FaxGetty[5735]: <-- [5:ATI3\r]
> Mar 26 16:08:20 serveurfax FaxGetty[5735]: --> [33:U.S. Robotics 56K FAX
> EXT V5.4.58]
> Mar 26 16:08:20 serveurfax FaxGetty[5735]: --> [2:OK]
> Mar 26 16:08:20 serveurfax FaxGetty[5735]: <-- [5:ATI7\r]
> Mar 26 16:08:20 serveurfax FaxGetty[5735]: --> [24:Configuration
> Profile...] Mar 26 16:08:20 serveurfax FaxGetty[5735]: --> [41:Product type
> US/Canada External]
> Mar 26 16:08:20 serveurfax FaxGetty[5735]: --> [31:Product ID: 00568604]
> Mar 26 16:08:20 serveurfax FaxGetty[5735]: --> [50:Options
> V32bis,V.80,V.34+,V.90,V.92]
> Mar 26 16:08:20 serveurfax FaxGetty[5735]: --> [40:Fax Options Class
> 1/Class 2.0]
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: --> [50:Line Options Caller ID,
> Distinctive Ring]
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: --> [30:Clock Freq 92.0Mhz]
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: --> [27:EPROM 256k]
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: --> [26:RAM 32k]
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: --> [33:FLASH date 10/27/2003]
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: --> [29:FLASH rev 5.4.58]
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: --> [33:DSP date 10/27/2003]
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: --> [29:DSP rev 5.4.58]
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: --> [2:OK]
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: MODEM: Model U.S. Robotics 56K
> FAX EXT V5.4.58
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: MODEM: Revision Configuration
> Profile... Product type US/Canada External Product ID: 00568604 Options
> V32bis,V.80,V.34+,V.90,V.92 Fax Options Class 1/Class 2.0 Line Options
> Caller ID, Distinctive Ring Clock Freq 92.0Mhz EPROM 256k RAM 32k FLASH
> date 10/27/2003 FLASH rev 5.4.58 DSP date 10/27/2003 DSP rev 5.4.58
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: <-- [9:AT+FTM=?\r]
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: -->
> [41:3,24,48,72,73,74,96,97,98,121,122,145,146]
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: --> [2:OK]
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: MODEM Supports 3.85 line/mm
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: MODEM Supports 7.7 line/mm
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: MODEM Supports 2400 bit/s
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: MODEM Supports 4800 bit/s
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: MODEM Supports 7200 bit/s
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: MODEM Supports 9600 bit/s
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: MODEM Supports 12000 bit/s
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: MODEM Supports 14400 bit/s
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: MODEM Supports page width 1728
> pixels in 215 mm
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: MODEM Supports page width 2048
> pixels in 255 mm
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: MODEM Supports page width 2432
> pixels in 303 mm
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: MODEM Supports A4 page length
> (297 mm)
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: MODEM Supports B4 page length
> (364 mm)
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: MODEM Supports unlimited page
> length
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: MODEM Supports 1-D MR
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: MODEM Supports 2-D MR
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: MODEM Supports 0 ms/scanline
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: MODEM Supports 5 ms/scanline
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: MODEM Supports 10 ms, 5
> ms/scanline
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: MODEM Supports 10 ms/scanline
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: MODEM Supports 20 ms, 10
> ms/scanline
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: MODEM Supports 20 ms/scanline
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: MODEM Supports 40 ms, 20
> ms/scanline
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: MODEM Supports 40 ms/scanline
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: <-- [9:AT+FRM=?\r]
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: -->
> [41:3,24,48,72,73,74,96,97,98,121,122,145,146]
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: --> [2:OK]
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: <-- [12:AT+FCLASS=1\r]
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: --> [2:OK]
> Mar 26 16:08:21 serveurfax FaxGetty[5735]: <-- [12:AT+FCLASS=0\r]
> Mar 26 16:08:22 serveurfax FaxGetty[5735]: --> [2:OK]
> Mar 26 16:08:22 serveurfax FaxGetty[5735]: MODEM USR U.S. Robotics 56K FAX
> EXT V5.4.58/Configuration Profile... Product type US/Canada External
> Product ID: 00568604 Options V32bis,V.80,V.34+,V.90,V.92 Fax Options Class
> 1/Class 2.0 Line Options Caller ID, Distinctive Ring Clock Freq 92.0Mhz
> EPROM 256k RAM 32k FLASH date 10/27/2003 FLASH rev 5.4.58 DSP date
> 10/27/2003 DSP rev 5.4.58
> Mar 26 16:08:22 serveurfax FaxGetty[5735]: <-- [7:ATL0M1\r]
> Mar 26 16:08:22 serveurfax FaxGetty[5735]: --> [2:OK]
> Mar 26 16:08:22 serveurfax FaxGetty[5735]: STATE CHANGE: RECEIVING ->
> RUNNING (timeout 30)
> Mar 26 16:08:22 serveurfax FaxGetty[5735]: MODEM input buffering disabled
>
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  - From: The Duke Has You
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