Re: [hylafax-users] problems with Multitech Modem MT 2834ZDXb

To: milend@xxxxxxxxx, hylafax-users@xxxxxxxxxxx
Subject: Re: [hylafax-users] problems with Multitech Modem MT 2834ZDXb
From: Steve Tuckner <STUCKNER@xxxxxxxxxxxxx>
Reply-to: Steve Tuckner <sat@xxxxxxxxxxxxx>
Date: Mon, 6 Oct 2003 14:01:38 -0500

Milen,

I am sad to inform you that there is no active development on this product
anymore. You can tinker with the receive sensitivity, and see if it makes
any difference.

S38 controls the receive sensitivity. Its default is 43 which means -43dbm.
You could try going to 44 or 45 and see if that helps at all. As you go
lower (higher numbers), the modem will have trouble distinguishing between
noise and signal and may not drop carrier when it should.

I would recommend up dating to our MT5634ZBA-V92 if you want to use a modem
with active fax development on it.

Steve Tuckner
Multi-Tech Systems

> -----Original Message-----
> From: hylafax-users-bounce@xxxxxxxxxxx
> [mailto:hylafax-users-bounce@xxxxxxxxxxx]On Behalf Of Milen Dimitrov
> Sent: Monday, October 06, 2003 1:40 PM
> To: hylafax-users@xxxxxxxxxxx
> Subject: [hylafax-users] problems with Multitech Modem MT 2834ZDXb
>
>
> Hi,
>
> I have problems with a multitech modem MT2834ZDXb  in receive-only
> configuration
> It fails to receive faxes with the one of the following errors:
>
> 1. T.30 T2 timeout, expected page not received
> 2. COMREC error
> 3. Missing EOL after 5 seconds (section 3.2/T.4)
>
> Is there any known poblems with this type of modems?
> Do I need to change any parameters in modem config file?
>
> Thank you for your time and help!
> Best regards:
> Milen
>
> P.S. I've attached 3 sessions transmitions bellow:
> ===============================================
> Log 1
>
> The full document was not received because:
>
>     T.30 T2 timeout, expected page not received
>
>     ---- Transcript of session follows ----
>
> Oct 06 08:00:12.97: [ 2492]: SESSION BEGIN 00000277 14506580077
> Oct 06 08:00:12.97: [ 2492]: HylaFAX (tm) Version 4.1.7
> Oct 06 08:00:12.97: [ 2492]: <-- [4:ATA\r]
> Oct 06 08:00:25.98: [ 2492]: --> [5:+FCON]
> Oct 06 08:00:25.98: [ 2492]: ANSWER: FAX CONNECTION  DEVICE
> '/dev/ttyS1'
> Oct 06 08:00:25.98: [ 2492]: RECV FAX: begin
> Oct 06 08:00:29.68: [ 2492]: --> [21:+FDCS:0,3,0,2,1,0,0,3]
> Oct 06 08:00:29.68: [ 2492]: REMOTE wants 9600 bit/s
> Oct 06 08:00:29.68: [ 2492]: REMOTE wants page width 1728
> pixels in 215
> mm
> Oct 06 08:00:29.68: [ 2492]: REMOTE wants unlimited page length
> Oct 06 08:00:29.68: [ 2492]: REMOTE wants 3.85 line/mm
> Oct 06 08:00:29.68: [ 2492]: REMOTE wants 2-D MR
> Oct 06 08:00:29.68: [ 2492]: --> [2:OK]
> Oct 06 08:00:29.68: [ 2492]: <-- [7:AT+FDR\r]
> Oct 06 08:00:31.14: [ 2492]: --> [5:+FCFR]
> Oct 06 08:00:31.14: [ 2492]: --> [21:+FDCS:0,3,0,2,1,0,0,3]
> Oct 06 08:00:31.14: [ 2492]: REMOTE wants 9600 bit/s
> Oct 06 08:00:31.14: [ 2492]: REMOTE wants page width 1728
> pixels in 215
> mm
> Oct 06 08:00:31.14: [ 2492]: REMOTE wants unlimited page length
> Oct 06 08:00:31.14: [ 2492]: REMOTE wants 3.85 line/mm
> Oct 06 08:00:31.14: [ 2492]: REMOTE wants 2-D MR
> Oct 06 08:00:31.61: [ 2492]: --> [7:CONNECT]
> Oct 06 08:00:31.61: [ 2492]: RECV: begin page
> Oct 06 08:00:31.61: [ 2492]: RECV: send trigger 022
> Oct 06 08:01:21.38: [ 2492]: RECV: 1100 total lines, 0 bad lines, 1
> consecutive bad lines
> Oct 06 08:01:21.38: [ 2492]: --> [15:+FPTS:1,0,0,0,0]
> Oct 06 08:01:30.35: [ 2492]: --> [8:+FHNG:73]
> Oct 06 08:01:30.35: [ 2492]: REMOTE HANGUP: T.30 T2 timeout, expected
> page
> not received (code 73)
> Oct 06 08:01:31.00: [ 2492]: --> [2:OK]
> Oct 06 08:01:31.00: [ 2492]: RECV keeping unconfirmed page
> Oct 06 08:01:31.00: [ 2492]: RECV FAX (00000277): from , page
> 1 in 1:02,
> INF, 3.85 line/mm, 2-D MR, 9600 bit/s
> Oct 06 08:01:31.00: [ 2492]: RECV FAX (00000277): recvq/fax00127.tif
> from ,
> route to <unspecified>, 1 pages in 1:06
> Oct 06 08:01:31.00: [ 2492]: RECV FAX: T.30 T2 timeout, expected page
> not
> received
> Oct 06 08:01:31.00: [ 2492]: RECV FAX (00000277): session with
> terminated
> abnormally: T.30 T2 timeout, expected page not received
> Oct 06 08:01:31.00: [ 2492]: RECV FAX: bin/faxrcvd
> "recvq/fax00127.tif"
> "ttyS1" "00000277" "T.30 T2 timeout, expected page not received" "" ""
> ======================================================
> Log 2
> The full document was not received because:
>
>     COMREC error
>
>     ---- Transcript of session follows ----
>
> Oct 06 08:43:35.17: [ 2492]: SESSION BEGIN 00000289 14506580077
> Oct 06 08:43:35.17: [ 2492]: HylaFAX (tm) Version 4.1.7
> Oct 06 08:43:35.17: [ 2492]: <-- [4:ATA\r]
> Oct 06 08:43:43.00: [ 2492]: --> [5:+FCON]
> Oct 06 08:43:43.00: [ 2492]: ANSWER: FAX CONNECTION  DEVICE
> '/dev/ttyS1'
> Oct 06 08:43:43.00: [ 2492]: RECV FAX: begin
> Oct 06 08:43:48.73: [ 2492]: --> [28:+FTSI:"          5146379388"]
> Oct 06 08:43:48.73: [ 2492]: REMOTE TSI "5146379388"
> Oct 06 08:43:48.73: [ 2492]: --> [21:+FDCS:0,5,0,2,1,0,0,0]
> Oct 06 08:43:48.73: [ 2492]: REMOTE wants 14400 bit/s
> Oct 06 08:43:48.73: [ 2492]: REMOTE wants page width 1728
> pixels in 215
> mm
> Oct 06 08:43:48.73: [ 2492]: REMOTE wants unlimited page length
> Oct 06 08:43:48.73: [ 2492]: REMOTE wants 3.85 line/mm
> Oct 06 08:43:48.73: [ 2492]: REMOTE wants 2-D MR
> Oct 06 08:43:48.73: [ 2492]: --> [2:OK]
> Oct 06 08:43:48.73: [ 2492]: <-- [7:AT+FDR\r]
> Oct 06 08:43:50.17: [ 2492]: --> [5:+FCFR]
> Oct 06 08:43:50.17: [ 2492]: --> [28:+FTSI:"          5146379388"]
> Oct 06 08:43:50.17: [ 2492]: REMOTE TSI "5146379388"
> Oct 06 08:43:50.17: [ 2492]: --> [21:+FDCS:0,5,0,2,1,0,0,0]
> Oct 06 08:43:50.17: [ 2492]: REMOTE wants 14400 bit/s
> Oct 06 08:43:50.17: [ 2492]: REMOTE wants page width 1728
> pixels in 215
> mm
> Oct 06 08:43:50.17: [ 2492]: REMOTE wants unlimited page length
> Oct 06 08:43:50.17: [ 2492]: REMOTE wants 3.85 line/mm
> Oct 06 08:43:50.17: [ 2492]: REMOTE wants 2-D MR
> Oct 06 08:43:50.99: [ 2492]: --> [7:CONNECT]
> Oct 06 08:43:50.99: [ 2492]: RECV: begin page
> Oct 06 08:43:50.99: [ 2492]: RECV: send trigger 022
> Oct 06 08:44:24.51: [ 2492]: RECV: 1126 total lines, 0 bad lines, 1
> consecutive bad lines
> Oct 06 08:44:24.51: [ 2492]: --> [15:+FPTS:1,0,0,0,0]
> Oct 06 08:44:26.18: [ 2492]: --> [8:+FHNG:72]
> Oct 06 08:44:26.18: [ 2492]: REMOTE HANGUP: COMREC error (code 72)
> Oct 06 08:44:26.82: [ 2492]: --> [2:OK]
> Oct 06 08:44:26.82: [ 2492]: RECV keeping unconfirmed page
> Oct 06 08:44:26.82: [ 2492]: RECV FAX (00000289): from
> 5146379388, page
> 1 in
> 0:38, INF, 3.85 line/mm, 2-D MR, 14400 bit/s
> Oct 06 08:44:26.82: [ 2492]: RECV FAX (00000289): recvq/fax00139.tif
> from
> 5146379388, route to <unspecified>, 1 pages in 0:43
> Oct 06 08:44:26.82: [ 2492]: RECV FAX: COMREC error
> Oct 06 08:44:26.82: [ 2492]: RECV FAX (00000289): session with
> 5146379388
> terminated abnormally: COMREC error
> Oct 06 08:44:26.82: [ 2492]: RECV FAX: bin/faxrcvd
> "recvq/fax00139.tif"
> "ttyS1" "00000289" "COMREC error" "" ""
>
>
> ===============================================
> Log 3
>
> The full document was not received because:
>
>     Missing EOL after 5 seconds (section 3.2/T.4)
>
>     ---- Transcript of session follows ----
>
> Oct 06 08:31:24.65: [ 2492]: SESSION BEGIN 00000285 14506580077
> Oct 06 08:31:24.65: [ 2492]: HylaFAX (tm) Version 4.1.7
> Oct 06 08:31:24.65: [ 2492]: <-- [4:ATA\r]
> Oct 06 08:31:33.15: [ 2492]: --> [5:+FCON]
> Oct 06 08:31:33.15: [ 2492]: ANSWER: FAX CONNECTION  DEVICE
> '/dev/ttyS1'
> Oct 06 08:31:33.15: [ 2492]: RECV FAX: begin
> Oct 06 08:31:38.80: [ 2492]: --> [28:+FTSI:"         514 3519806"]
> Oct 06 08:31:38.80: [ 2492]: REMOTE TSI "514 3519806"
> Oct 06 08:31:38.80: [ 2492]: --> [21:+FDCS:0,5,0,2,1,0,0,1]
> Oct 06 08:31:38.80: [ 2492]: REMOTE wants 14400 bit/s
> Oct 06 08:31:38.80: [ 2492]: REMOTE wants page width 1728
> pixels in 215
> mm
> Oct 06 08:31:38.80: [ 2492]: REMOTE wants unlimited page length
> Oct 06 08:31:38.80: [ 2492]: REMOTE wants 3.85 line/mm
> Oct 06 08:31:38.80: [ 2492]: REMOTE wants 2-D MR
> Oct 06 08:31:38.80: [ 2492]: --> [2:OK]
> Oct 06 08:31:38.80: [ 2492]: <-- [7:AT+FDR\r]
> Oct 06 08:31:40.24: [ 2492]: --> [5:+FCFR]
> Oct 06 08:31:40.24: [ 2492]: --> [28:+FTSI:"         514 3519806"]
> Oct 06 08:31:40.24: [ 2492]: REMOTE TSI "514 3519806"
> Oct 06 08:31:40.24: [ 2492]: --> [21:+FDCS:0,5,0,2,1,0,0,1]
> Oct 06 08:31:40.24: [ 2492]: REMOTE wants 14400 bit/s
> Oct 06 08:31:40.24: [ 2492]: REMOTE wants page width 1728
> pixels in 215
> mm
> Oct 06 08:31:40.24: [ 2492]: REMOTE wants unlimited page length
> Oct 06 08:31:40.24: [ 2492]: REMOTE wants 3.85 line/mm
> Oct 06 08:31:40.24: [ 2492]: REMOTE wants 2-D MR
> Oct 06 08:31:40.76: [ 2492]: --> [7:CONNECT]
> Oct 06 08:31:40.76: [ 2492]: RECV: begin page
> Oct 06 08:31:40.76: [ 2492]: RECV: send trigger 022
> Oct 06 08:32:14.48: [ 2492]: RECV: 1080 total lines, 0 bad lines, 1
> consecutive bad lines
> Oct 06 08:32:15.88: [ 2492]: --> [8:+FHNG:91]
> Oct 06 08:32:15.88: [ 2492]: REMOTE HANGUP: Missing EOL after
> 5 seconds
> (section 3.2/T.4) (code 91)
> Oct 06 08:32:16.53: [ 2492]: --> [2:OK]
> Oct 06 08:32:16.53: [ 2492]: RECV keeping unconfirmed page
> Oct 06 08:32:16.53: [ 2492]: RECV FAX (00000285): from 514
> 3519806, page
> 1
> in 0:38, INF, 3.85 line/mm, 2-D MR, 14400 bit/s
> Oct 06 08:32:16.53: [ 2492]: RECV FAX (00000285): recvq/fax00135.tif
> from
> 514 3519806, route to <unspecified>, 1 pages in 0:43
> Oct 06 08:32:16.53: [ 2492]: RECV FAX: Missing EOL after 5 seconds
> (section
> 3.2/T.4)
> Oct 06 08:32:16.53: [ 2492]: RECV FAX (00000285): session with 514
> 3519806
> terminated abnormally: Missing EOL after 5 seconds (section 3.2/T.4)
> Oct 06 08:32:16.53: [ 2492]: RECV FAX: bin/faxrcvd
> "recvq/fax00135.tif"
> "ttyS1" "00000285" "Missing EOL after 5 seconds (section
> 3.2/T.4)" "" ""
>
>
>
>
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Follow-Ups:
- Re: [hylafax-users] problems with Multitech Modem MT 2834ZDXb
  - From: Karl Denninger
- Re: [hylafax-users] problems with Multitech Modem MT 2834ZDXb
  - From: Andrea Nicolini
- Re: [hylafax-users] problems with Multitech Modem MT 2834ZDXb
  - From: Milen Dimitrov
- Re: [hylafax-users] problems with Multitech Modem MT 2834ZDXb
  - From: Milen Dimitrov

References:
- [hylafax-users] problems with Multitech Modem MT 2834ZDXb
  - From: Milen Dimitrov

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