Re: [hylafax-users] Receive problem

[Steve Tuckner <STUCKNER@xxxxxxxxxxxxx>]

It appears that the modem is sending the RTN

> Sep 17 15:50:47.80: [ 1224]: --> [14:+FHT:FF 13 4C ]

and then the other side is sending a DCN (to hangup).

> Sep 17 15:50:49.32: [ 1224]: --> [14:+FHR:FF 13 FB ]

Basically, it looks like the sender is not willing to resend the page.

Steve Tuckner

> -----Original Message-----
> From: hylafax-users-bounce@xxxxxxxxxxx
> [mailto:hylafax-users-bounce@xxxxxxxxxxx]On Behalf Of Matthias Reich
> Sent: Wednesday, September 17, 2003 9:20 AM
> To: hylafax-users@xxxxxxxxxxx
> Subject: [hylafax-users] Receive problem
> 
> 
> Hi list,
> 
> I'm running hylafax 4.1.7 on a redhat machine.  
> 3 MultiTech MT1432
> 
> I occasionally get a COMREC error receiving faxes. One "other 
> end" is a 
> "Tobit DavidPro" Win fax solution
> 
> the log-file shows the following:
> 
> Sep 17 15:50:03.12: [ 1224]: HylaFAX (tm) Version 4.1.7
> [...]
> Sep 17 15:50:17.31: [ 1224]: --> [7:CONNECT]
> Sep 17 15:50:17.31: [ 1224]: RECV: begin page
> Sep 17 15:50:17.31: [ 1224]: RECV: send trigger 022
> Sep 17 15:50:36.24: [ 1224]: RECV: 32592 bytes of data, 2124 
> total lines
> Sep 17 15:50:40.40: [ 1224]: RECV: 8014 bytes of data, 2327 
> total lines
> Sep 17 15:50:40.40: [ 1224]: --> [22:+FPTS:2,2327,47,25,924]
> Sep 17 15:50:46.68: [ 1224]: --> [14:+FHR:FF 13 2F ]
> Sep 17 15:50:46.68: [ 1224]: --> [6:+FET:2]
> Sep 17 15:50:46.68: [ 1224]: RECV recv EOP (no more pages or 
> documents)
> Sep 17 15:50:46.68: [ 1224]: --> [2:OK]
> Sep 17 15:50:46.68: [ 1224]: RECV send RTN (retrain negative)
> Sep 17 15:50:46.68: [ 1224]: <-- [7:AT+FDR\r]
> Sep 17 15:50:47.80: [ 1224]: --> [14:+FHT:FF 13 4C ]
> Sep 17 15:50:49.32: [ 1224]: --> [14:+FHR:FF 13 FB ]
> Sep 17 15:50:49.32: [ 1224]: --> [8:+FHNG:72]
> Sep 17 15:50:49.32: [ 1224]: REMOTE HANGUP: COMREC error (code 72)
> Sep 17 15:50:49.32: [ 1224]: RECV keeping unconfirmed page
> Sep 17 15:50:49.32: [ 1224]: RECV FAX (00070783): from , page 
> 1 in 0:34, INF, 
> 7.7 line/mm, 1-D MR, 14400 bit/s
> Sep 17 15:50:49.32: [ 1224]: RECV FAX (00070783): 
> recvq/fax00701.tif from , 
> route to <unspecified>, 1 pages in 0:39
> Sep 17 15:50:49.32: [ 1224]: RECV FAX: COMREC error
> Sep 17 15:50:49.32: [ 1224]: RECV FAX (00070783): session 
> with  terminated 
> abnormally: COMREC error
> Sep 17 15:50:49.32: [ 1224]: RECV FAX: bin/faxrcvd.hagos 
> "recvq/fax00701.tif" 
> "ttyS4" "00070783" "COMREC error" "" ""
> 
> I believe the lines with the +FDR +FHT and +FHR are causing 
> the problem.
> I read about Parameter "Class2BUGCmd" but I am not sure if 
> changing the 
> Parameter to none will heal this problem or cause new problems. 
> Maybe there is another parameter I haven't found yet.
> 
> Maybe someone can explain this exactly to me.
> 
> TIA
> 
> -m
> -- 
> HAGOS eG                 phone: +49 711 7880592
> Matthias Reich             fax: +49 711 7880535
> Industriestr. 62           web: http://www.hagos.de
> D-70565 Stuttgart         mail: rei@xxxxxxxx
> Germany
> 
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