Re: [hylafax-users] Two Issues

[Matthias Reich <rei@xxxxxxxx>]

Hi Brian,

to get more information in the log file you should change
SessionTracing to 0x4f in your config.modem file.
Besides that have a look in your hyla.conf file
Parameters:

PageChop and PageSize

HIH
-m

Am Dienstag, 16. September 2003 06:14 schrieb Brian Marr:
> Knoppix 3.2 running Debian. Hylafax 1:4.1.1-1, ghostscript 7.07-1
>
> This is a relatively new Hylafax installation. After receiving a fax,
> a customer advised me that the top of the page was chopped off, about
> 1" or 25mm. Upon further testing it turns out that they are all
> affected by this problem.
>
> To complicate matters further I cannot get server tracing going properly on
> Debian. A previous Hylafax server running Mandrake 8.0 worked well and
> displayed an excellent log for diagnosing problems. I have tried playing
> around with settings in config.ttyACMO (usb modem) to no avail.
> I have used both
> ServerTracing:          11
> ServerTracing:		0x4f
>
>
> More info
>
> root@Poncho:/var/spool/hylafax/log# more c00000051
> Sep 04 13:42:06.47: [ 2938]: SESSION BEGIN 00000051 85643390
> Sep 04 13:42:06.47: [ 2938]: HylaFAX (tm) Version 4.1.1
> Sep 04 13:42:06.47: [ 2938]: SEND FAX: JOB 41 DEST 85643390 COMMID 00000051
> DEVICE '/dev/usb/ttyACM0'
> Sep 04 13:43:09.98: [ 2938]: SESSION END
>
> Can anyone suggest directions ?
>
> The /var/spool/hylafax/info file displays some limited information...but
> not as comprehensive as server tracing.
>
> The /var/spool/hylafax/doneq also displays some information.
>
> Neither of these points to my above problem.
>
>
> UPDATE: Looking at the files (with psviewer)in the docq, they are clearly
> distorted...like they are stretched to fit landscape. As stated above the
> top is gone. So Hylafax is just sending what was delivered to it.
>
> Brian
>
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-- 
HAGOS eG                 phone: +49 711 7880592
Matthias Reich             fax: +49 711 7880535
Industriestr. 62           web: http://www.hagos.de
D-70565 Stuttgart         mail: rei@xxxxxxxx
Germany

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