Re: [hylafax-users] Reduce DCN errors:

[Lee Howard <faxguy@howardsilvan.com>]

On 2003.07.03 10:00 "Joe W. Guy, Jr." wrote:
> I get 5-6 errors a day that contain the line:
> 
> "Jul 01 07:48:42.17: [ 1116]: RECV FAX (00007586): session with
> <UNSPECIFIED>
> terminated abnormally: COMREC received DCN"
> 
> 
> I know that the DCN means that the remote fax terminates
> communication, but
> I wish to adjust the DCN settings.  I'm not sure if this can be done,
> but I
> would like to set it to where it wouldn't terminate faxes so easily.
> Any
> suggestions??

I'm not sure why you'd want to remain on the line after the remote 
disconnects.

Many senders (often fax-spammers) often send DCN rather than EOP 
because it saves them time (anywhere from a couple of seconds in 
error-free situations to maybe 30 seconds in troublesome situations).  
Normal fax machines will print out the page anyway and will possibly 
show a reception error.  HylaFAX, however, traditionally has deleted 
pages which it did not confirm properly.  I don't like this, and so 
this is the point of the SaveUnconfirmedPages setting:

http://bugs.hylafax.org/bugzilla/show_bug.cgi?id=420

Lee.

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