Re: [hylafax-users] Unspecified Phase A error

[Chris Shaw <cshaw@dgsystems.com>]

Thanks Lee.  I suspected something like that to be the case.  

-Chris

-----Original Message-----
From: Lee Howard [mailto:faxguy@howardsilvan.com] 
Sent: Monday, March 31, 2003 3:09 PM
To: Chris Shaw
Cc: 'hylafax-users@hylafax.org'
Subject: Re: [hylafax-users] Unspecified Phase A error

On 2003.03.31 12:55 Chris Shaw wrote:

> Modems are Eicon Diva Server T1 PRI.

> Mar 28 13:39:42.62: [ 1322]: --> [9:+FHNG: 10]
> Mar 28 13:39:42.62: [ 1322]: REMOTE HANGUP: Unspecified Phase A error
> (code
> 10)

The broken intelligence here is on the part of the modem, not HylaFAX.

The meaning, by definition, of +FHNG:10 is "Unspecified Phase A 
Error".  That's all HylaFAX is doing: translating the error code.

Eicon is the only party who can fix this, unfortunately.  Perhaps there 
is some "workaround" that could be done if you understood what triggers 
the problem to occur, but the problem lies in the firmware... somwhere.

Lee.

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