Re: [hylafax-users] Hylafax hanging

[Lee Howard <faxguy@howardsilvan.com>]

On 2003.03.19 15:46 Justin Wilson wrote:

> The server has 2
> Courier V.everything modems on it. They are operating in Class 1 mode,
> as
> I had problems with Class 2.0 mode.

Not uncommon.

> The problem that I am having is that the modems are hanging after
> sending
> 75 -100 faxes, with a queue of near 200 more behind that.

This really doesn't tell us anything.

> I sit there
> with
> the status of "waiting for the modem to come ready". So I will reset
> the
> modems and it changes the status to "ready and idle". After that it
> will
> not restart the queue though. I have tried restarting Hylafax, killing
> the
> faxgettys, rebooting the system. None of these will get it to restart
> the
> queue.

If you're running 4.1.5, then it almost sounds like you're not running 
faxgetty from the inittab file.

> So finally I end up deleting the queue, and resending
> everything
> that was in the queue initally because I do not know what has been
> sent
> and what has not been sent. Once I re-submit all the faxes it starts
> processing the queue again. I have looked at the logs
> (/var/log/messages/) but unfortunatly nothing looks out of the
> ordinary.

Unless you know what should be happening, but isn't, then the logs will 
always look like that.

> I am desparate to make this work, as my boss is pressuring me to go
> with
> commercial software to replace this as he has no faith left in it.

You always can get nearly-immediate response from iFax 
(http://www.ifax.com).

Lee.

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