Re: [hylafax-users] WHFC & Windows 2000/XP Pro

["Josh Welch" <jwelch@buffalowildwings.com>]

I believe that you still need to keep WHFC open, just running in your taskbar, in order to fax from Win2K/XP. This is what I have been having my users do. It doesn't seem to be a horrible inconvenience. MS did something funky with their printer sub-system that caused this issue in 2K, Ulrich has not gotten around to figuring out a fix, but since he released it open source hopefully someone will get a solution figured out. In the mean time, this works for me.

 

Josh

-----Original Message-----
From: hylafax-users-bounce@hylafax.org [mailto:hylafax-users-bounce@hylafax.org]On Behalf Of Joshua Lawrence
Sent: Tuesday, March 18, 2003 9:52 AM
To: hylafax-users@hylafax.org
Subject: [hylafax-users] WHFC & Windows 2000/XP Pro

Hi, I was hoping someone might be able to help me out with this, or that others have had this happen before.  I have recently started working with WHFC (v. 1.0.9), and it is working fine on 95, 98, & ME.  It also works fine in Windows 2000/XP; provided the user is an administrator.  However, when a user that isn't an administrator tries to send a fax, they get a standard Windows warning about not being able to print:

 

>>>>>

Title: Printers Folder

 

Message:  "There was an error found when printing the job "***" to WHFCFAX:.  Do you want to retry or cancel the job?

>>>>>

 

If I click cancel, then WHFC will ask for a fax number, If you do this and try to proceed, another error occurs:

 

>>>>>

Title:  Error

 

Message:  "Unable to open file C:\WinNT\Temp\Fax0000.psd"

>>>>>

 

This must be some sort of a windows rights issue, as it works properly on 9x machines, and I have taken the users who have this problem, added them to the adminstrator group, and then everything works as it should.  I do not know however what it is....  Can anyone give me some pointers on what to check?

 

TIA!

 

Joshua Lawrence