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Re: [hylafax-users] Modem error report
Lee Howard wrote:
> Any particular reason why this system insists on faxing to non-fax
> machines and such? Other than that, this looks fairly good. Have you
> verified immediately after a "no carrier" or "no answer" by calling
> the number on a handheld that there is, indeed, a fax machine there
> answering?
The fax numbers are faxed automatically from a database system and the
numbers are as specified by the clients; if they don't get their faxes,
they usually update their fax numbers, but some of them have employees
that shut off the fax machine at night too (believe it or not). It
would make a good Dilbert cartoon ...
> Obviously there's a problem with the MT2384BAs and "RSPREC error/got
> DCN".
For most of those errors, we've selected the ttyS2 modem manually in the
faxing routines now ...
> So, what was the problem with Class 1 again? It certainly seems that
> the Class 1 error ratio is not anywhere near the Class 2 ratio.
You are correct for that log; a few nights ago it looked worse.
However, we only fax on the class 1 modem to the specific customers who
we've had the most problems with on the class 2 modems. <feature
type=request>Per-phone-number modem group specifications would be
wonderful!</feature> We do this in our own software right now.
Here's the report against all logs since summer:
Modem: ttyS0
Total faxes sent: 27659
Error No
Rate/1000
------------------------------------------------------------------------------
No response to MPS or EOP repeated 3 tries 1 0.0
Busy signal detected 26 0.9
No response to MPS repeated 3 times; Giving up after 3 attem 8 0.3
Unspecified Transmit Phase B error; too many attempts to sen 28 1.0
Unspecified Transmit Phase B error 85 3.1
COMREC error in transmit Phase B/got DCN 4 0.1
RSPREC error/got DCN; too many attempts to send 1 0.0
No answer from remote; too many attempts to dial 67 2.4
RSPREC error/got DCN 269 9.7
COMREC error 1 0.0
No response to MPS repeated 3 times; too many attempts to se 2 0.1
RSPREC error/got DCN; Giving up after 3 attempts to send sam 89 3.2
Unable to configure modem for fax use 1 0.0
No response to EOP repeated 3 times; Giving up after 3 attem 275 9.9
RSPREC error/got DCN; too many attempts to dial 1 0.0
No response to MPS repeated 3 times 30 1.1
No response to EOP repeated 3 times; too many attempts to se 3 0.1
T.30 T2 timeout, expected page not received 6 0.2
No response to EOP repeated 3 times 1000 36.2
Job aborted by user 8 0.3
No local dialtone 4 0.1
DIS/DTC received 3 times; DCS not recognized 1 0.0
No carrier detected; too many attempts to dial 298 10.8
No answer (T.30 T1 timeout) 788 28.5
DCS sent 3 times without response 20 0.7
Unable to transmit page (giving up after 3 attempts) 4 0.1
No answer (T.30 T1 timeout); too many attempts to dial 16 0.6
Document was encoded with 2DMR, but client does not support 8 0.3
No answer from remote 2160 78.1
No response to EOP repeated 3 times; too many attempts to di 1 0.0
Missing EOL after 5 seconds (section 3.2/T.4) 3 0.1
DCS sent 3 times without response; Giving up after 3 attempt 7 0.3
No carrier detected 3700 133.8
------------------------------------------------------------------------------
Total 8915 322.3
Modem: ttyS1
Total faxes sent: 32034
Error No
Rate/1000
------------------------------------------------------------------------------
Modem protocol error (unknown post-page response) 2 0.1
No response to MPS repeated 3 times; Giving up after 3 attem 5 0.2
Unspecified Transmit Phase B error; too many attempts to sen 34 1.1
Unspecified Transmit Phase B error 65 2.0
COMREC error in transmit Phase B/got DCN 8 0.2
DIS/DTC received 3 times; DCS not recognized; Giving up afte 1 0.0
RSPREC error/got DCN; too many attempts to send 2 0.1
No answer from remote; too many attempts to dial 9 0.3
RSPREC error/got DCN 360 11.2
COMREC error 9 0.3
No response to MPS repeated 3 times; too many attempts to se 3 0.1
Unspecified Transmit Phase B error; too many attempts to dia 1 0.0
RSPREC error/got DCN; Giving up after 3 attempts to send sam 124 3.9
No answer (T.30 T1 timeout); too many attempts to send 1 0.0
No response to EOP repeated 3 times; Giving up after 3 attem 276 8.6
RSPREC error/got DCN; too many attempts to dial 3 0.1
COMREC error in transmit Phase B/got DCN; too many attempts 1 0.0
No response to MPS repeated 3 times 27 0.8
No response to EOP repeated 3 times; too many attempts to se 1 0.0
T.30 T2 timeout, expected page not received 42 1.3
No response to EOP repeated 3 times 1075 33.6
Job aborted by user 9 0.3
DIS/DTC received 3 times; DCS not recognized 1 0.0
No carrier detected; too many attempts to dial 360 11.2
No answer (T.30 T1 timeout) 176 5.5
DCS sent 3 times without response 16 0.5
Unable to transmit page (giving up after 3 attempts) 2 0.1
No answer (T.30 T1 timeout); too many attempts to dial 14 0.4
Document was encoded with 2DMR, but client does not support 4 0.1
No answer from remote 1146 35.8
Call aborted, from +FK or <CAN> 1 0.0
No response to EOP repeated 3 times; too many attempts to di 1 0.0
Missing EOL after 5 seconds (section 3.2/T.4) 1 0.0
DCS sent 3 times without response; Giving up after 3 attempt 4 0.1
No carrier detected 3753 117.2
------------------------------------------------------------------------------
Total 7537 235.3
Modem: ttyS2
Total faxes sent: 15348
Error No
Rate/1000
------------------------------------------------------------------------------
No response to MPS or EOP repeated 3 tries 16 1.0
Busy signal detected 89 5.8
No local dialtone; too many attempts to dial 1 0.1
Can not setup modem 18 1.2
COMREC received DCN 112 7.3
Busy signal detected; too many attempts to dial 7 0.5
T.30 T2 timeout, expected page not received 111 7.2
Job aborted by user 3 0.2
No local dialtone 49 3.2
No carrier detected; too many attempts to dial 5 0.3
No answer (T.30 T1 timeout) 1 0.1
Failure to train remote modem at 2400 bps or minimum speed 3 0.2
No carrier detected 144 9.4
------------------------------------------------------------------------------
Total 559 36.4
--
Michael T. Babcock
C.T.O., FibreSpeed Ltd.
http://www.fibrespeed.net/~mbabcock
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