Re: [hylafax-users] cypheus problems sending fax

[<tbsky@greenware.com.tw>]

Hello:
    i use mandrake 8.1 with hylafax 4.1 final.
    try cypheus 2.30 and 2.31 under windows 2000 and windows 98
    and can not send any fax. the same problem as u described.
    i try to contact the author of cypheus, he told me that
    my hylafax server got problems. but i still can not find
    the problems of my hylafax server :(
    i used cypheus 1.x before, and it is good. 2.x seems has
    great funtions, i hope it can work for me finally!!!


> I run hylafax 4.11 on redhat 7.2 which send fax ok direct from server
> with  sendfax or with whfc client.
> I tried cypheus version 2.30 and 2.31 but return message "Document is
> not  valid TIFF" when I try to send a fax.
> I use the accompanied tiff-printer to prepare tif files and they look
> good  when I open them with kodak imaging. However, the files seemed to
> have been  altered when they reached hylafax's docq that tiffcheck
> cannot recognize them  as tif files.
>
> Here is output when I check docq file manually with tiffcheck:
> [root@localhost docq]# /usr/sbin/tiffcheck doc132.ps.122
> doc132.ps.122: Warning, unknown field with tag 1024 (0x400) ignored.
> doc132.ps.122: Warning, unknown field with tag 769 (0x301) ignored.
> doc132.ps.122: Warning, invalid TIFF directory; tags are not sorted in
> ascending order.
> doc132.ps.122: Warning, unknown field with tag 3 (0x3) ignored.
> doc132.ps.122: Warning, wrong data type 0 for "ImageWidth"; tag
> ignored. doc132.ps.122: Warning, wrong data type 0 for "ImageWidth";
> tag ignored. doc132.ps.122: Warning, wrong data type 0 for
> "ImageWidth"; tag ignored. doc132.ps.122: Warning, wrong data type 0
> for "ImageWidth"; tag ignored. doc132.ps.122: Warning, unknown field
> with tag 2304 (0x900) ignored. doc132.ps.122: Warning, wrong data type
> 0 for "ImageWidth"; tag ignored. doc132.ps.122: Warning, wrong data
> type 0 for "ImageWidth"; tag ignored. doc132.ps.122: Warning, wrong
> data type 0 for "ImageWidth"; tag ignored. doc132.ps.122: Warning,
> unknown field with tag 9 (0x9) ignored.
> doc132.ps.122: Warning, unknown field with tag 1 (0x1) ignored.
> doc132.ps.122: TIFF directory is missing required "ImageLength" field.
> REJECT
> Document is not valid TIFF (unspecified format error)
>
> I don't know if others have similar experience and please advice what
> is  going wrong.
>
> p.s. the original tif file passed tiffcheck when I ftp it to server
> instead  of with the help of cypheus.
>
>
>
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