Re: [hylafax-users] Faxes stuck in send queue

[alan <alan@pair.com>]

Okay- 
I have this working, for the moment anyway.

Doing another "faxmodem cuaa0" while things were wedged sent
everything on its way.  So I tried a clean reboot, and everything is
happy now.  If I have any other problems I'll move to faxgetty, but it
looks like this is going well now.

Thanks very much for your help!  I'm sorry I wasn't diligent enough to
try restarting everything before coming and asking for assistance.

Alan



On Thu, 19 Apr 2001, alan wrote:

> Hello.
> 
> nI looked through the archives and couldn't find any appropriate
> solutions for my problem.  I hope someone can help.
> 
> I've set up a send-only fax server, and probably half or more of the
> faxes it receives just sit in the send queue and are never processed
> or sent out.  The datafiles make it into docq/ correctly, job files
> show up in sendq/ and the jobs show up on faxstat -s.
> 
> However, no attempt is ever made to send the faxes.  Nothing shows up
> for these jobs in the log/ directory.  faxalter -p doesn't push them
> through.  They don't show up in the doneq directory.  I don't get any
> emails telling me they've succeeded or failed.  
> 
> This is just as likely to happen whether the faxes were submitted via
> a remote host running sendfax, or localhost running sendfax.
> 
> I'm running hylafax 4.1.b2 out of the FreeBSD Ports collection, the
> new port which includes the recent security patch.  The server is
> running FreeBSD 4.1.1-stable, and there's no chance that will change :)
> 
> Some configuration items which might be of interest:
> 
> alan@fx1% faxstat -s
> HylaFAX scheduler on fx1.pair.net: Running
> Modem cuaa0 (): Waiting for modem to come ready
> 
> JID  Pri S  Owner Number       Pages Dials     TTS Status
> 27   127 W   alan 3819997       0:0   0:12         
> 20   127 W   alan 381-9997      0:0   0:12         
> 22   127 W   alan 381-9997      0:0   0:12         
> 26   127 W   alan 381-9997      0:0   0:12         
> 24   127 W   alan 381-9997      0:0   0:12         
> 25   127 W   alan 381-9997      0:0   0:12         
> 33   127 W   alan 3819997       0:0   0:12         
> 29   127 W   alan 3819997       0:0   0:12         
> 31   127 W   alan 3819997       0:0   0:12         
> alan@fx1% faxalter -p 31
> alan@fx1% faxstat -s
> HylaFAX scheduler on fx1.pair.net: Running
> Modem cuaa0 (): Waiting for modem to come ready
> 
> JID  Pri S  Owner Number       Pages Dials     TTS Status
> 27   127 W   alan 3819997       0:0   0:12         
> 20   127 W   alan 381-9997      0:0   0:12         
> 22   127 W   alan 381-9997      0:0   0:12         
> 26   127 W   alan 381-9997      0:0   0:12         
> 24   127 W   alan 381-9997      0:0   0:12         
> 25   127 W   alan 381-9997      0:0   0:12         
> 33   127 W   alan 3819997       0:0   0:12         
> 29   127 W   alan 3819997       0:0   0:12         
> 31   127 W   alan 3819997       0:0   0:12         
> alan@fx1% 
> 
> Using ServerTrace=0xfff doesn't seem to print anything else into the
> log when I use faxstat or faxalter -p on these jobs (except:
> Apr 19 15:59:15 fx1 HylaFAX[39476]: servertracing = 0xfff (line 11)
> Apr 19 16:01:10 fx1 HylaFAX[39481]: servertracing = 0xfff (line 11)
> etc.)
> 
> The only hfaxd.conf lines which are uncommented are:
> 
> LogFacility:            daemon          # syslog facility (want this 1st))
> ServerTracing:          0xfff           # just server operation
> 
> My etc/config:
> LogFacility:            daemon
> CountryCode:            1
> AreaCode:               412
> LongDistancePrefix:     1
> InternationalPrefix:    011
> DialStringRules:        etc/dialrules
> ServerTracing:          0xfff
> PageChop:               none
> 
> 
> Any clues?  Can I provide any other information to help diagnose this? 
> I'm totally perplexed!
> 
> Now that I've got the modem config set up correctly, hylafax works
> great if it works at all... it just doesn't always work at all :)
> 
> Thanks in advance for your help.
> 
> Alan
> 
>  
> 
> 
> 
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