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[hylafax-users] Probleme when recieving a fax




when i try to open the tiff file, I optain a message "This is not a valid
tiff file"

 <<fax00010.tif>> 

I recieve a mail :

Mail version 8.1 6/6/93.  Type ? for help.
"/var/spool/mail/root": 1 message 1 new
>N  1 fax@fax.ch-longjumea  Wed Oct 18 10:31  16/623   "facsimile received
fr"
& 
Message 1:
>From fax@fax.ch-longjumeau.fr  Wed Oct 18 10:31:25 2000
Date: Wed, 18 Oct 2000 10:31:25 +0200
To: FaxMaster@fax.ch-longjumeau.fr
From: The HylaFAX Receive Agent <fax@fax.ch-longjumeau.fr>
Subject: facsimile received from 

recvq/fax00010.tif (ftp://fax:4559/recvq/fax00010.tif):
Could not open recvq/fax00010.tif; either not TIFF or corrupted.
ReceivedOn: ttyS0
CommID:     c00000044 (ftp://fax:4559/log/c00000044)


The log for c00000044:


oct 18 10:30:34.54: [ 1611]: SESSION BEGIN 00000044 334150164543071
oct 18 10:30:34.54: [ 1611]: <-- [4:ATA\r]
oct 18 10:30:43.05: [ 1611]: --> [5:+FCON]
oct 18 10:30:43.05: [ 1611]: ANSWER: FAX CONNECTION
oct 18 10:30:43.05: [ 1611]: RECV FAX: begin
oct 18 10:30:44.69: [ 1611]: --> [29:+FTSI: "0164543373          "]
oct 18 10:30:44.69: [ 1611]: REMOTE TSI "0164543373"
oct 18 10:30:44.98: [ 1611]: --> [22:+FDCS: 0,5,0,2,0,0,0,0]
oct 18 10:30:44.98: [ 1611]: REMOTE wants 14400 bit/s
oct 18 10:30:44.98: [ 1611]: REMOTE wants page width 1728 pixels in 215 mm
oct 18 10:30:44.98: [ 1611]: REMOTE wants unlimited page length 
oct 18 10:30:44.98: [ 1611]: REMOTE wants 3.85 line/mm
oct 18 10:30:44.98: [ 1611]: REMOTE wants 1-D MR
oct 18 10:30:45.09: [ 1611]: --> [2:OK]
oct 18 10:30:45.09: [ 1611]: <-- [7:AT+FDR\r]
oct 18 10:30:48.06: [ 1611]: --> [5:+FCFR]
oct 18 10:30:50.44: [ 1611]: --> [22:+FDCS: 0,5,0,2,0,0,0,0]
oct 18 10:30:50.44: [ 1611]: REMOTE wants 14400 bit/s
oct 18 10:30:50.44: [ 1611]: REMOTE wants page width 1728 pixels in 215 mm
oct 18 10:30:50.44: [ 1611]: REMOTE wants unlimited page length 
oct 18 10:30:50.44: [ 1611]: REMOTE wants 3.85 line/mm
oct 18 10:30:50.44: [ 1611]: REMOTE wants 1-D MR
oct 18 10:30:50.44: [ 1611]: --> [7:CONNECT]
oct 18 10:30:50.44: [ 1611]: RECV: begin page
oct 18 10:30:50.44: [ 1611]: RECV: send trigger 021
oct 18 10:30:50.44: [ 1611]: <-- data [1]
oct 18 10:31:18.69: [ 1611]: RECV: 0 total lines, 0 bad lines, 0 consecutive
bad lines
oct 18 10:31:18.69: [ 1611]: --> [17:+FPTS: 1,2219,0,0]
oct 18 10:31:22.19: [ 1611]: --> [7:+FET: 2]
oct 18 10:31:22.19: [ 1611]: RECV recv EOP (no more pages or documents)
oct 18 10:31:22.30: [ 1611]: --> [2:OK]
oct 18 10:31:22.30: [ 1611]: RECV send MCF (message confirmation)
oct 18 10:31:22.30: [ 1611]: RECV FAX (00000044): from 0164543373, page 1 in
0:37, INF, 3.85 line/mm, 1-D MR
oct 18 10:31:22.30: [ 1611]: RECV FAX (00000044): recvq/fax00010.tif from
0164543373, route to <unspecified>, 1 pages in 0:39
oct 18 10:31:22.30: [ 1611]: <-- [7:AT+FDR\r]
oct 18 10:31:25.01: [ 1611]: --> [8:+FHNG: 0]
oct 18 10:31:25.01: [ 1611]: REMOTE HANGUP: Normal and proper end of
connection (code 0)
oct 18 10:31:25.01: [ 1611]: RECV FAX: bin/faxrcvd "recvq/fax00010.tif"
"ttyS0" "00000044" ""
oct 18 10:31:25.36: [ 1611]: RECV FAX: end
oct 18 10:31:25.36: [ 1611]: SESSION END


Thanks for your help.

-----------------------------------------------
Pierre HOFFMANN - pierre.hoffmann@ch-longjumeau.fr
(+33) 01 64 54 33 07
Service Informatique
-----------------------------------------------
Hôpital de Longjumeau - 159 Rue du président François Mitterrand - 91160
Longjumeau
-----------------------------------------------




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