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Re: [hylafax-users] FW: facsimile received from



"Budi Gautama" <budig@apakabar.com> writes:

> I have problem in receiving fax from certain fax machines, error message as
> follows.
> 
> Pls help.
> 
> Budi
> 
> -----Original Message-----
> From: The HylaFAX Receive Agent [mailto:fax@hirawan.centrin.net.id]
> Sent: Thursday, September 14, 2000 10:45 AM
> To: hirawan@bdg.centrin.net.id
> Subject: facsimile received from
> 
> 
> recvq/fax00025.tif (ftp://hirawan.centrin.net.id:4559/recvq/fax00025.tif):
>     Sender:
>      Pages: 2
>    Quality: Fine
>       Page: 1728 by 144
>   Received: 2000:09:14 05:43:05
> TimeToRecv: 5:01:39
> SignalRate: 14400 bit/s
> DataFormat: 1-D MR
> ReceivedOn: ttyS0
> 
> The full document was not received because:
> 
>     Unspecified Phase C error, including too much delay between TCF and +FDR
> command
> 
>     ---- Transcript of session follows ----
> 
> Sep 14 05:42:50.44: [ 7250]: SESSION BEGIN 00000041 62224250025
> Sep 14 05:42:50.44: [ 7250]: <-- [4:ATA\r]
> Sep 14 05:42:52.94: [ 7250]: --> [3:FAX]
> Sep 14 05:42:58.64: [ 7250]: --> [5:+FCON]
> Sep 14 05:42:58.64: [ 7250]: ANSWER: FAX CONNECTION
> Sep 14 05:42:58.64: [ 7250]: RECV FAX: begin
> Sep 14 05:42:59.87: [ 7250]: --> [22:+FDCS: 1,5,0,2,0,0,0,0]
> Sep 14 05:42:59.87: [ 7250]: REMOTE wants 14400 bit/s
> Sep 14 05:42:59.87: [ 7250]: REMOTE wants page width 1728 pixels in 215 mm
> Sep 14 05:42:59.87: [ 7250]: REMOTE wants unlimited page length
> Sep 14 05:42:59.87: [ 7250]: REMOTE wants 7.7 line/mm
> Sep 14 05:42:59.87: [ 7250]: REMOTE wants 1-D MR
> Sep 14 05:42:59.98: [ 7250]: --> [2:OK]
> Sep 14 05:42:59.98: [ 7250]: <-- [7:AT+FDR\r]
> Sep 14 05:43:03.05: [ 7250]: --> [5:+FCFR]
> Sep 14 05:43:05.05: [ 7250]: --> [22:+FDCS: 1,5,0,2,0,0,0,0]
> Sep 14 05:43:05.05: [ 7250]: REMOTE wants 14400 bit/s
> Sep 14 05:43:05.05: [ 7250]: REMOTE wants page width 1728 pixels in 215 mm
> Sep 14 05:43:05.05: [ 7250]: REMOTE wants unlimited page length
> Sep 14 05:43:05.05: [ 7250]: REMOTE wants 7.7 line/mm
> Sep 14 05:43:05.05: [ 7250]: REMOTE wants 1-D MR
> Sep 14 05:43:05.05: [ 7250]: --> [7:CONNECT]
> Sep 14 05:43:05.05: [ 7250]: RECV: begin page
> Sep 14 05:43:05.05: [ 7250]: RECV: send trigger 022
> Sep 14 05:43:10.24: [ 7250]: RECV: 1116 total lines, 0 bad lines, 0 consecutive bad lines
> Sep 14 05:43:10.24: [ 7250]: --> [17:+FPTS: 1,2219,0,0]
> Sep 14 05:43:11.71: [ 7250]: --> [7:+FET: 0]
> Sep 14 05:43:11.71: [ 7250]: RECV recv MPS (more pages, same document)
> Sep 14 05:43:11.71: [ 7250]: --> [2:OK]
> Sep 14 05:43:11.71: [ 7250]: RECV send MCF (message confirmation)
> Sep 14 05:43:11.72: [ 7250]: RECV FAX (00000041): from <UNSPECIFIED>, page 1 in 0:12, INF, 7.7 line/mm, 1-D MR
> Sep 14 05:43:11.72: [ 7250]: <-- [7:AT+FDR\r]
> Sep 14 05:43:13.62: [ 7250]: --> [7:CONNECT]
> Sep 14 05:43:13.62: [ 7250]: RECV: begin page
> Sep 14 05:43:13.62: [ 7250]: RECV: send trigger 022
> Sep 14 10:44:39.93: [ 7250]: RECV: 25089 total lines, 24117 bad lines, 858 consecutive bad lines

Either the connection was incorrectly terminated (remote had gone on-hook
and your modem just got a garbage here) or your modem's firmware is broken
completely.

> Sep 14 10:44:39.93: [ 7250]: --> [17:+FPTS: 2,2219,0,0]
> Sep 14 10:45:09.93: [ 7250]: MODEM <Timeout>

The later assumption (the broken firmware) is more possible. Even having
the complete garbage from the remote the modem should *correctly* report an
error. But it did not...

> Sep 14 10:45:09.93: [ 7250]: REMOTE HANGUP: Unspecified Phase C error,
> including too much delay between TCF and +FDR command (code 90)
> Sep 14 10:45:09.93: [ 7250]: RECV FAX (00000041): recvq/fax00025.tif from <UNSPECIFIED>, route to <unspecified>, 1 pages in 5:02:11
> Sep 14 10:45:09.93: [ 7250]: RECV FAX: Unspecified Phase C error, including
> too much delay between TCF and +FDR command
> Sep 14 10:45:09.93: [ 7250]: <-- [6:AT+FK\r]
> Sep 14 10:45:21.53: [ 7250]: --> [10:+FHNG: 101]
> Sep 14 10:45:21.53: [ 7250]: REMOTE HANGUP: RSPREC invalid response received
> (code 101)
> Sep 14 10:45:23.36: [ 7250]: --> [2:OK]
> Sep 14 10:45:23.36: [ 7250]: RECV FAX (00000041): session with <UNSPECIFIED>
> terminated abnormally: Unspecified Phase C error, including too much delay between TCF and +FDR command
> Sep 14 10:45:23.36: [ 7250]: RECV FAX: bin/faxrcvd "recvq/fax00025.tif"
> "ttyS0" "00000041" "Unspecified Phase C error, including too much delay
> between TCF and +FDR command"

Summary: you cannot fix it at the software level. Try better modem or wait for
4.1 beta 3 and switch to Class1 mode.

Hope to hear from you soon,
Dmitry




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