flexfax: Hylafax vs Total Control MP/8?

["Eric J. Schwertfeger" <ejs@bfd.com>]

I've searched the archives and website, and the only thing I've found is
that the Total Control product seems rather troublesome to use with
Hylafax. There were some specific fixes for unknown phase B errors, but
nothing about phase D and the Total Control.

We use HylaFAX (tm) Version 4.0pl2 on a FreeBSD 3.3R box, with a Cyclades
multi-serial box hooked up to a "Managed Total Control MP/8 v34." We've
used Couriers hooked up to the serial port on the FreeBSD box without a
problem.

Not so for the Total Control. The problem we are seeing is that the faxes
are sent, but after the faxes are sent, we get an error.  Always the same
error, and always 3 minutes after the "SEND send EOP" and "<-- data [2]."

I'm trying to contact 3Com about a firmware update, but their website
isn't responding from here at the moment.

ati7
Configuration Profile...

Product type           US/Canada Rackmount
Options                HST,V32bis,Terbo,V.FC,V34+
Fax Options            Class 1/Class 2.0
Clock Freq             20.16Mhz
Eprom                  256k
Ram                    32k

Supervisor date        03/13/96
DSP date               11/29/95

Supervisor rev         2.0.8
DSP rev                1.2.7

OK

------------------------
....
Nov 18 13:46:40.84: [17441]: SENT 26362 bytes of data
Nov 18 13:46:40.84: [17441]: SEND 1D RTC
Nov 18 13:46:40.84: [17441]: <-- data [9]
Nov 18 13:46:40.84: [17441]: SEND end page
Nov 18 13:46:40.84: [17441]: SEND send EOP (no more pages or documents)
Nov 18 13:46:40.84: [17441]: <-- data [2]
Nov 18 13:49:40.85: [17441]: REMOTE HANGUP: Unspecified Transmit Phase D
error, including +FPHCTO timeout between data and +FET command (code 50)
Nov 18 13:49:40.85: [17441]: <-- [7:AT+FKS\r]
Nov 18 13:49:40.99: [17441]: --> [2:OK]
Nov 18 13:49:40.99: [17441]: SEND FAILED: Unspecified Transmit Phase D
error, including +FPHCTO timeout between data and +FET command; too many
attempts to send
Nov 18 13:49:40.99: [17441]: <-- [5:ATH0\r]
Nov 18 13:49:41.25: [17441]: --> [2:OK]
Nov 18 13:49:41.25: [17441]: SESSION END
------------------------