ZyXEL-2864 and RTN problem

To: flexfax@sgi.com
Subject: flexfax: ZyXEL-2864 and RTN problem
From: Gardar Georg Nielsen <goggi@rsp.is>
Date: Mon, 28 Jun 1999 16:00:20 +0000

I have HylaFAX Version 4.0pl2 on Linux Redhat 6.0 and ZyXEL 2864 with
3.0 firmware.

When I send a fax to some faxmachines I get the this "retrain negative"
error and get 3 copies of the page on the faxmachine but HylaFAX thinks
that it was not able to send the fax.
See following session log.
Anyone know what could be the problem and how to solve it ?

Best,
Gardar Nielsen, goggi@rsp.is

------------------------------------


Jun 28 13:53:23.46: [  644]: SESSION BEGIN 00000017 3542299
Jun 28 13:53:23.46: [  644]: SEND FAX: JOB 16 DEST 2299 COMMID 00000017
Jun 28 13:53:23.46: [  644]: DELAY 2600 ms
Jun 28 13:53:26.06: [  644]: <-- [36:AT&B1&N0&S0S18=4S38.3=1E0V1Q0S0=0H0\r]
Jun 28 13:53:26.23: [  644]: --> [2:OK]
Jun 28 13:53:26.23: [  644]: <-- [21:ATS8=2S7=60&H3&D2&C1\r]
Jun 28 13:53:26.25: [  644]: --> [2:OK]
Jun 28 13:53:26.25: [  644]: <-- [14:AT+FCLASS=2.0\r]
Jun 28 13:53:26.26: [  644]: --> [2:OK]
Jun 28 13:53:26.26: [  644]: <-- [9:AT+FLO=2\r]
Jun 28 13:53:26.27: [  644]: --> [2:OK]
Jun 28 13:53:26.27: [  644]: <-- [9:AT+FPP=0\r]
Jun 28 13:53:26.28: [  644]: --> [2:OK]
Jun 28 13:53:26.28: [  644]: <-- [9:AT+FBO=0\r]
Jun 28 13:53:26.29: [  644]: --> [2:OK]
Jun 28 13:53:26.29: [  644]: <-- [10:AT+FCT=30\r]
Jun 28 13:53:26.30: [  644]: --> [2:OK]
Jun 28 13:53:26.30: [  644]: <-- [15:AT+FNR=1,1,1,1\r]
Jun 28 13:53:26.31: [  644]: --> [2:OK]
Jun 28 13:53:26.31: [  644]: <-- [9:AT+FIE=0\r]
Jun 28 13:53:26.32: [  644]: --> [2:OK]
Jun 28 13:53:26.32: [  644]: <-- [23:AT+FCC=1,5,2,2,1,0,0,0\r]
Jun 28 13:53:26.34: [  644]: --> [2:OK]
Jun 28 13:53:26.34: [  644]: <-- [5:ATM0\r]
Jun 28 13:53:26.35: [  644]: --> [2:OK]
Jun 28 13:53:26.35: [  644]: <-- [14:AT+FCLASS=2.0\r]
Jun 28 13:53:26.46: [  644]: --> [2:OK]
Jun 28 13:53:26.46: [  644]: <-- [9:AT+FLO=2\r]
Jun 28 13:53:26.57: [  644]: --> [2:OK]
Jun 28 13:53:26.57: [  644]: <-- [9:AT+FPP=0\r]
Jun 28 13:53:26.68: [  644]: --> [2:OK]
Jun 28 13:53:26.68: [  644]: <-- [9:AT+FBO=0\r]
Jun 28 13:53:26.79: [  644]: --> [2:OK]
Jun 28 13:53:26.79: [  644]: <-- [10:AT+FCT=30\r]
Jun 28 13:53:26.90: [  644]: --> [2:OK]
Jun 28 13:53:26.90: [  644]: <-- [15:AT+FNR=1,1,1,1\r]
Jun 28 13:53:27.01: [  644]: --> [2:OK]
Jun 28 13:53:27.01: [  644]: <-- [9:AT+FIE=0\r]
Jun 28 13:53:27.12: [  644]: --> [2:OK]
Jun 28 13:53:27.12: [  644]: <-- [23:AT+FCC=1,5,2,2,1,0,0,0\r]
Jun 28 13:53:27.24: [  644]: --> [2:OK]
Jun 28 13:53:27.24: [  644]: <-- [13:AT+FLI="RSP"\r]
Jun 28 13:53:27.35: [  644]: --> [2:OK]
Jun 28 13:53:27.35: [  644]: DIAL 2299
Jun 28 13:53:27.35: [  644]: <-- [9:ATDT2299\r]
Jun 28 13:53:45.73: [  644]: --> [4:+FCO]
Jun 28 13:53:45.86: [  644]: --> [142:+FNF:"00 00 51 00 00 04 91 4A 92 D2 92 CA CA 0A 92 2A 82 32 82 4A 04 04 04 04 04 04 04 04 04 04 04 FF FF FF FF FF FF FF FF 41 4E FF FF 00 00  ]
Jun 28 13:53:45.86: [  644]: REMOTE NSF ""00 00 51 00 00 04 91 4A 92 D2 92 CA CA 0A 92 2A 82 32 82 4A 04 04 04 04 04 04 04 04 04 04 04 FF FF FF FF FF FF FF FF 41 4E FF FF 00 00"
Jun 28 13:53:45.86: [  644]: --> [28:+FCI:"                    " ]
Jun 28 13:53:45.86: [  644]: REMOTE CSI ""
Jun 28 13:53:45.86: [  644]: --> [20:+FIS:1,3,0,2,1,1,0,3]
Jun 28 13:53:45.86: [  644]: --> [2:OK]
Jun 28 13:53:45.86: [  644]: REMOTE best rate 9600 bit/s
Jun 28 13:53:45.86: [  644]: REMOTE max page width 1728 pixels in 215 mm
Jun 28 13:53:45.86: [  644]: REMOTE max unlimited page length 
Jun 28 13:53:45.86: [  644]: REMOTE best vres 7.7 line/mm
Jun 28 13:53:45.86: [  644]: REMOTE best format 2-D MR
Jun 28 13:53:45.86: [  644]: REMOTE supports T.30 Annex A, ECM
Jun 28 13:53:45.86: [  644]: REMOTE best 10 ms/scanline
Jun 28 13:53:45.86: [  644]: USE 9600 bit/s
Jun 28 13:53:45.86: [  644]: USE 10 ms/scanline
Jun 28 13:53:45.86: [  644]: SEND file "docq/doc17.ps;00"
Jun 28 13:53:45.86: [  644]: USE page width 1728 pixels in 215 mm
Jun 28 13:53:45.86: [  644]: USE unlimited page length 
Jun 28 13:53:45.86: [  644]: USE 3.85 line/mm
Jun 28 13:53:45.86: [  644]: USE 1-D MR
Jun 28 13:53:45.86: [  644]: <-- [23:AT+FIS=0,3,0,2,0,0,0,3\r]
Jun 28 13:53:45.98: [  644]: --> [2:OK]
Jun 28 13:53:45.98: [  644]: <-- [7:AT+FDT\r]
Jun 28 13:53:52.24: [  644]: --> [20:+FCS:0,3,0,2,0,0,0,3]
Jun 28 13:53:52.80: [  644]: --> [7:CONNECT]
Jun 28 13:53:52.80: [  644]: SEND begin page
Jun 28 13:53:52.80: [  644]: <-- data [1028]
Jun 28 13:53:52.80: [  644]: <-- data [743]
Jun 28 13:53:52.80: [  644]: SENT 1764 bytes of data
Jun 28 13:53:52.80: [  644]: SEND 1D RTC
Jun 28 13:53:52.80: [  644]: <-- data [9]
Jun 28 13:53:52.80: [  644]: SEND end page
Jun 28 13:53:52.80: [  644]: SEND send EOP (no more pages or documents)
Jun 28 13:53:52.80: [  644]: <-- data [2]
Jun 28 13:53:58.16: [  644]: --> [5:ERROR]
Jun 28 13:53:58.16: [  644]: SEND recv RTN (retrain negative)
Jun 28 13:53:58.16: [  644]: <-- [23:AT+FIS=0,2,0,2,0,0,0,3\r]
Jun 28 13:53:58.28: [  644]: --> [2:OK]
Jun 28 13:53:58.28: [  644]: <-- [7:AT+FDT\r]
Jun 28 13:54:04.54: [  644]: --> [20:+FCS:0,2,0,2,0,0,0,3]
Jun 28 13:54:05.09: [  644]: --> [7:CONNECT]
Jun 28 13:54:05.09: [  644]: SEND begin page
Jun 28 13:54:05.09: [  644]: <-- data [1028]
Jun 28 13:54:05.09: [  644]: <-- data [743]
Jun 28 13:54:05.09: [  644]: SENT 1764 bytes of data
Jun 28 13:54:05.09: [  644]: SEND 1D RTC
Jun 28 13:54:05.09: [  644]: <-- data [9]
Jun 28 13:54:05.09: [  644]: SEND end page
Jun 28 13:54:05.09: [  644]: SEND send EOP (no more pages or documents)
Jun 28 13:54:05.09: [  644]: <-- data [2]
Jun 28 13:54:10.85: [  644]: --> [5:ERROR]
Jun 28 13:54:10.85: [  644]: SEND recv RTN (retrain negative)
Jun 28 13:54:10.85: [  644]: <-- [23:AT+FIS=0,1,0,2,0,0,0,3\r]
Jun 28 13:54:10.97: [  644]: --> [2:OK]
Jun 28 13:54:10.97: [  644]: <-- [7:AT+FDT\r]
Jun 28 13:54:17.72: [  644]: --> [20:+FCS:0,1,0,2,0,0,0,3]
Jun 28 13:54:18.75: [  644]: --> [7:CONNECT]
Jun 28 13:54:18.75: [  644]: SEND begin page
Jun 28 13:54:18.75: [  644]: <-- data [1028]
Jun 28 13:54:18.75: [  644]: <-- data [743]
Jun 28 13:54:18.75: [  644]: SENT 1764 bytes of data
Jun 28 13:54:18.75: [  644]: SEND 1D RTC
Jun 28 13:54:18.75: [  644]: <-- data [9]
Jun 28 13:54:18.75: [  644]: SEND end page
Jun 28 13:54:18.75: [  644]: SEND send EOP (no more pages or documents)
Jun 28 13:54:18.75: [  644]: <-- data [2]
Jun 28 13:54:25.31: [  644]: --> [5:ERROR]
Jun 28 13:54:25.31: [  644]: SEND recv RTN (retrain negative)
Jun 28 13:54:25.31: [  644]: <-- [7:AT+FKS\r]
Jun 28 13:54:26.78: [  644]: --> [7:+FHS:02]
Jun 28 13:54:26.78: [  644]: REMOTE HANGUP: Call aborted,  from +FK or <CAN> (code 2)
Jun 28 13:54:26.78: [  644]: --> [5:ERROR]
Jun 28 13:54:26.78: [  644]: MODEM Command error
Jun 28 13:54:26.78: [  644]: <-- [5:ATH0\r]
Jun 28 13:54:27.37: [  644]: --> [10:NO CARRIER]
Jun 28 13:54:27.37: [  644]: MODEM No carrier
Jun 28 13:54:27.37: [  644]: SESSION END

Follow-Ups:
- Re: ZyXEL-2864 and RTN problem
  - From: David Woolley <david@djwhome.demon.co.uk>

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