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email notification reports success but fax has failed



we have hylafax 4.0pl2 and whfc 1.0.5.  A fax failed to go but an email to
the
sender reported fax completed OK.

email from uucp says:
Subject: facsimile job 210 to 0171 7530289 completed

Your facsimile job to 0171 7530289 was completed successfully.

in the syslog:

Jun  9 16:15:58 glenastle FaxSend[27877]: SEND FAX: JOB 210 DEST 0171
7530289 COMMID 00000495
Jun  9 16:16:25 glenastle FaxSend[27877]: SEND FAILED: Unknown problem
(check modem power)

in fax/log/c00000495:

Jun 09 16:15:58.44: [27877]: SESSION BEGIN 00000495 441717530289
Jun 09 16:15:58.44: [27877]: SEND FAX: JOB 210 DEST 0171 7530289 COMMID
00000495
...
Jun 09 16:16:07.11: [27877]: <-- [19:ATDT0,01717530289@\r]
Jun 09 16:16:25.36: [27877]: --> [18:ATDT0,01717530289@]
Jun 09 16:16:25.37: [27877]: SEND FAILED: Unknown problem (check modem
power)
Jun 09 16:16:25.37: [27877]: <-- [5:ATH0\r]
Jun 09 16:16:25.37: [27877]: --> [5:+FCON]
Jun 09 16:16:26.87: [27877]: --> [7:+FHNG:2]
Jun 09 16:16:26.87: [27877]: REMOTE HANGUP: Call aborted,  from +FK or <CAN>
(code 2)
Jun 09 16:16:27.28: [27877]: --> [2:OK]
Jun 09 16:16:27.29: [27877]: SESSION END



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