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Re: ZYXEL /U1496EG V 6.19 M Hardware Problem ??
David Woolley schrieb:
> That's because something thinks the first transmission was of unacceptable
> quality.
>
> > Mar 02 16:41:48.17: [18911]: SEND send MPS (more pages, same document)
> > Mar 02 16:42:02.59: [18911]: --> [5:ERROR]
> > Mar 02 16:42:02.60: [18911]: SEND recv RTN (retrain negative)
>
> Modem replied ERROR, and hylafax guesses that the remote end sent a
> retrain (recalibrate modem) negative (and retransmit page) response.
>
> RTN can be the result of poor quality phone lines, phone lines whose
> characteristics change during the transmission (a type of poor quality)
> and coding errors in data.
Hello,
I have the same problem with a Zyxel 1496E V6.19.
When I try to send a fax to a fax modem everythink is ok but
if I send a fax to a fax machine at the same company I will get a RTN.
That is definitly not a problem of poor line quality.
As you can see in the logs below the Zyxel sends
Feb 09 22:33:52.82: [ 476]: <-- data [2]
and gets
Feb 09 22:34:19.03: [ 476]: --> [5:ERROR]
The other modem with Rockwell chipset sends
Feb 09 22:52:15.73: [ 742]: <-- [9:AT+FET=2\r]
and gets
Feb 09 22:52:18.60: [ 742]: --> [8:+FPTS: 3]
Feb 09 22:52:20.19: [ 742]: --> [8:+FHNG: 0]
I hope someone can use this for debugging.
Thanks in advance
Stephan Bauer
----------
Old mail:
Hello,
here are my results of testing a Zyxel 1496E und am Modem with Rockwell
288 chip.
I hope someone can help me.
Thanks
Stephan Bauer
Zyxel 1496E:
Feb 09 22:33:52.82: [ 476]: <-- data [9]
Feb 09 22:33:52.82: [ 476]: SEND end page
Feb 09 22:33:52.82: [ 476]: SEND send EOP (no more pages or documents)
Feb 09 22:33:52.82: [ 476]: <-- data [2]
Feb 09 22:34:19.03: [ 476]: --> [5:ERROR]
Feb 09 22:34:19.03: [ 476]: SEND recv RTN (retrain negative)
Feb 09 22:34:19.03: [ 476]: <-- [7:AT+FDT\r]
Feb 09 22:34:24.73: [ 476]: --> [20:+FCS:0,3,0,2,0,0,0,5]
Rockwell 288:
Feb 09 22:51:50.88: [ 742]: <-- data [2]
Feb 09 22:51:50.88: [ 742]: SEND end page
Feb 09 22:52:15.73: [ 742]: --> [2:OK]
Feb 09 22:52:15.73: [ 742]: SEND send EOP (no more pages or documents)
Feb 09 22:52:15.73: [ 742]: <-- [9:AT+FET=2\r]
Feb 09 22:52:18.60: [ 742]: --> [8:+FPTS: 3]
Feb 09 22:52:20.19: [ 742]: --> [8:+FHNG: 0]
Feb 09 22:52:20.19: [ 742]: REMOTE HANGUP: Normal and proper end of
connection (code 0)
Feb 09 22:52:20.19: [ 742]: SEND recv RTP (retrain positive)
Config Zyxel:
ModemType: Class2.0
ModemRate: 38400
ModemFlowControl: rtscts
ModemNoFlowCmd: AT&H0
ModemHardFlowCmd: AT&H3
ModemSoftFlowCmd: AT&H4
ModemSetupDTRCmd: AT&D2
ModemSetupDCDCmd: AT&C1
ModemSetupAACmd: AT+FAA=1
ModemResetCmds: AT&B1&N0&S0*F0S18=2S38.3=1S39=0
ModemDialCmd: "ATX0\nATDT0%s"
NoCarrierRetrys: 3
ModemSetVolumeCmd: "ATM0 ATM1L1 ATM1L3 ATM1L5 ATM1L7"
Class2DCCQueryCmd: "!(0,1),(0-5),(0-4),(0-2),(0),(0),(0),(0-7)"
Config Rockwell 288:
ModemType: Class2
ModemRate: 38400
ModemFlowControl: rtscts
ModemDialCmd: "ATX0\nATDT0%s"
ModemNoFlowCmd: AT&K0
ModemSoftFlowCmd: AT&K4
ModemHardFlowCmd: AT&K3
ModemSetupDTRCmd: AT&D3
ModemSetupDCDCmd: AT&C1
ModemSetupAACmd: AT+FAA=1
ModemSendFillOrder: LSB2MSB
ModemRecvFillOrder: MSB2LSB
ModemAnswerFaxBeginCmd: "<19200><xon>"
Class2RecvDataTrigger: "\022"