Re: flexfax: WHFC and "document page width"

["Alan Sparks" <asparks@nss.harris.com>]

I send this out so many times, this has got to be FAQ #1.
=====

Everybody seems to have this problem faxing out of Windows.  Appears that
Windows drivers like to create a page just a little too wide, beyond
control.

I fix this on my server end.  If you're using GhostScript version 4.x or
above, you might try making a simple change to your ps2fax script (in the
hylafax spool/bin directory):

* Make sure the the pagewidth variable is set to 1728 (should already be);
* Add the -DFIXEDMEDIA argument to the last command in ps2fax, viz.:
$CAT $fil | $PS -q \
    -sDEVICE=$device \
    -dNOPAUSE \
    -dSAFER=true \
    -sPAPERSIZE=$paper \
    -dFIXEDMEDIA \
    -r204x$vres \
    "-sOutputFile=$out" \
    -

This forces GhostScript to render the TIFF image at the specified papersize,
regardless of what the PostScript specifies.  Hope this works as well for
you.
-Alan

-----Original Message-----
From: Aidan Van Dyk <aidan@magma.ca>
To: HylaFAX Mailling List <flexfax@sgi.com>
Date: Friday, May 22, 1998 2:57 PM
Subject: flexfax: WHFC and "document page width"


>All right, I've got some funky shit going on when using whfc, and I'm
>hoping somebody can help me shed some light on this problem, and hopefully
>find the root of this problem.
>
>HylaFAX has been running with Aladdin Ghostscript 4.03 (1996-9-23) for 2
>years, and I've succussfully converting documents to Postscript on Windows
>machines by printing to a file, and then uploading them to the Unix box.
>
>But now, I'm trying to use WHFC so that people in the office can print
>directly from any application and have it sent as a FAX.
>
>But here's the funky shit:
>No matter what printer drivers I've tried (multiple Apple and HP), I always
>get the dreaded:
> "Client does not support document page width, max remote page width
> 1728 pixels, image width 1734 pixels"
>
>So then I go to the server, and submit the document left on the server from
>the failed attempt with sendfax:
> sendfax -n -d XXXXXXX docq/doc24943.ps.5097
>
>And it faxes through no problem...
>
>So, why when the document is submitted via whfc does it get the problem,
>but when document left on the server is resubmitted it works fine?
>
>Is there something that sendfax does to poscript files before sending them
>to the server?
>
>Another interesting notice is that:
>
>linux:~fax/docq# diff doc24943.ps.5097 doc24944.ps
>linux:~fax/docq#
>
>the doc left from the failed attempt with whfc is identical to the one left
>from the successful sendfax.
>
>Aidan Van Dyk                               aidan@magma.ca
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