Re: [hylafax-users] wedged and reset scripts

["andrew rinaldi" <andrew.rinaldi@xxxxxxxxxxxx>]

Take a look at the FaxBack knowledgebase.  You will find several articles
that discuss debug.... article DAPN-5HC42J describes how to enable low level
debug files on Brooktrout hardware.  The exact details depend on which
version of Net SatisFAXtion you are using (be very careful because the
Brooktrout drivers will blow up in your face if you get this wrong).  I
suggest that you talk to your FaxBack support contact and they will help you
interpret the debug files (the low level ones are the equivalent of reading
assembly language).

Enjoy !

Andrew

-----Original Message-----
From: Joe [mailto:joe@xxxxxxxxxxxxxxx] 
Sent: 17 May 2006 21:26
To: andrew.rinaldi@xxxxxxxxxxxx
Cc: 'Hylafax Users Mailing List'
Subject: Re: [hylafax-users] wedged and reset scripts

andrew rinaldi wrote:
> Joe,
> 
> You may not get wedged modems but if you look carefully you will find 
> that the Brooktrout card is transparently resending failed fax's, and 
> Net SatisFAXtion is resetting failed ports.  These are great 
> techniques for overcoming hardware/firmware/software problems but also 
> make it extremely difficult to compare products because you don't 
> always know when a port has 'wedged' (or the Brooktrout equivalent).

Where do I look?





____________________ HylaFAX(tm) Users Mailing List _______________________
  To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
 On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null
  *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*