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Re: [hylafax-users] excessive "delay 1500 ms" errors



Mike,

just a note - small chance, at best, but worth mentioning - this may also be related to the version of t38modem you are using, although I can't deduce the version from the logs below.

the latest version is 0.8.2, available on sourceforge (http://sourceforge.net/projects/t38modem)

The version available on www.openh323.org is 0.6.2, and has long been super-seeded.

cheeers,
jordan

mnoel@xxxxxxxxxxx wrote:
I'm running a couple of hylafax servers and things are working great for the most part. I'm using the t38modem.
I have noticed that for some inbound calls the fax never comes though. It seems that the faxmodem answers but then the call gets dropped after several seconds. In almost all cases I see a long sequence of "DELAY 1500 ms" errors. I've pasted a complete log file below for reference. This seems to be isolated to particular callers since I am often receiving "good" faxes at the same time that these bad ones are coming in. I am seeing this behavior on both my fax servers.
What might the problem be? What can I do to try to fix this.
-Mike Noel
Apr 22 19:11:54.96: [10928]: SESSION BEGIN 000400296
Apr 22 19:11:54.96: [10928]: HylaFAX (tm) Version 4.2.0
Apr 22 19:11:54.96: [10928]: <-- [4:ATA\r]
Apr 22 19:11:59.32: [10928]: --> [7:CONNECT]
Apr 22 19:11:59.32: [10928]: ANSWER: FAX CONNECTION DEVICE '/dev/ttyxd'
Apr 22 19:11:59.32: [10928]: STATE CHANGE: ANSWERING -> RECEIVING
Apr 22 19:11:59.32: [10928]: MODEM input buffering enabled
Apr 22 19:11:59.32: [10928]: RECV FAX: begin
Apr 22 19:11:59.32: [10928]: MODEM input buffering disabled
Apr 22 19:11:59.32: [10928]: <-- HDLC<32:FF C0 04 AD 00 55 12 9E 36 86 62 82 1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 2C 74 4C 74 0C>
Apr 22 19:11:59.32: [10928]: <-- data [32]
Apr 22 19:11:59.32: [10928]: <-- data [2]
Apr 22 19:12:01.11: [10928]: --> [7:CONNECT]
Apr 22 19:12:01.11: [10928]: <-- HDLC<23:FF C0 02 04 04 04 04 04 04 04 04 04 04 04 04 04 04 04 04 04 04 04 04>
Apr 22 19:12:01.11: [10928]: <-- data [23]
Apr 22 19:12:01.11: [10928]: <-- data [2]
Apr 22 19:12:01.83: [10928]: --> [7:CONNECT]
Apr 22 19:12:01.83: [10928]: <-- HDLC<10:FF C8 01 00 76 5F 23 01 FB C0>
Apr 22 19:12:01.83: [10928]: <-- data [10]
Apr 22 19:12:01.83: [10928]: <-- data [2]
Apr 22 19:12:02.24: [10928]: --> [2:OK]
Apr 22 19:12:02.24: [10928]: <-- [9:AT+FRH=3\r]
Apr 22 19:12:03.07: [10928]: --> [7:CONNECT]
Apr 22 19:12:08.07: [10928]: MODEM TIMEOUT: receiving HDLC frame data
Apr 22 19:12:08.07: [10928]: <-- data [1]
Apr 22 19:12:08.07: [10928]: --> [5:ERROR]
Apr 22 19:12:08.07: [10928]: MODEM Command error
Apr 22 19:12:08.07: [10928]: DELAY 1500 ms
Apr 22 19:12:09.57: [10928]: <-- [9:AT+FTH=3\r]
Apr 22 19:12:12.56: [10928]: --> [0:]
Apr 22 19:12:12.56: [10928]: MODEM TIMEOUT: sending HDLC frame
Apr 22 19:12:12.56: [10928]: DELAY 1500 ms
Apr 22 19:12:14.06: [10928]: <-- [9:AT+FTH=3\r]
Apr 22 19:12:14.16: [10928]: --> [5:ERROR]
Apr 22 19:12:14.16: [10928]: DELAY 1500 ms
Apr 22 19:12:15.66: [10928]: <-- [9:AT+FTH=3\r]
Apr 22 19:12:15.76: [10928]: --> [5:ERROR]
Apr 22 19:12:15.76: [10928]: DELAY 1500 ms
Apr 22 19:12:17.26: [10928]: <-- [9:AT+FTH=3\r]
Apr 22 19:12:17.36: [10928]: --> [5:ERROR]
Apr 22 19:12:17.36: [10928]: DELAY 1500 ms
Apr 22 19:12:18.86: [10928]: <-- [9:AT+FTH=3\r]
Apr 22 19:12:18.96: [10928]: --> [5:ERROR]
Apr 22 19:12:18.96: [10928]: DELAY 1500 ms
Apr 22 19:12:20.46: [10928]: <-- [9:AT+FTH=3\r]
Apr 22 19:12:20.56: [10928]: --> [5:ERROR]
Apr 22 19:12:20.56: [10928]: DELAY 1500 ms
Apr 22 19:12:22.06: [10928]: <-- [9:AT+FTH=3\r]
Apr 22 19:12:22.16: [10928]: --> [5:ERROR]
Apr 22 19:12:22.16: [10928]: DELAY 1500 ms
Apr 22 19:12:23.66: [10928]: <-- [9:AT+FTH=3\r]
Apr 22 19:12:23.76: [10928]: --> [5:ERROR]
Apr 22 19:12:23.76: [10928]: DELAY 1500 ms
Apr 22 19:12:25.26: [10928]: <-- [9:AT+FTH=3\r]
Apr 22 19:12:25.36: [10928]: --> [5:ERROR]
Apr 22 19:12:25.36: [10928]: DELAY 1500 ms
Apr 22 19:12:26.86: [10928]: <-- [9:AT+FTH=3\r]
Apr 22 19:12:26.96: [10928]: --> [5:ERROR]
Apr 22 19:12:26.96: [10928]: DELAY 1500 ms
Apr 22 19:12:28.46: [10928]: <-- [9:AT+FTH=3\r]
Apr 22 19:12:28.56: [10928]: --> [5:ERROR]
Apr 22 19:12:28.56: [10928]: DELAY 1500 ms
Apr 22 19:12:30.06: [10928]: <-- [9:AT+FTH=3\r]
Apr 22 19:12:30.16: [10928]: --> [5:ERROR]
Apr 22 19:12:30.16: [10928]: DELAY 1500 ms
Apr 22 19:12:31.66: [10928]: <-- [9:AT+FTH=3\r]
Apr 22 19:12:31.76: [10928]: --> [5:ERROR]
Apr 22 19:12:31.76: [10928]: DELAY 1500 ms
Apr 22 19:12:33.26: [10928]: <-- [9:AT+FTH=3\r]
Apr 22 19:12:33.36: [10928]: --> [5:ERROR]
Apr 22 19:12:33.36: [10928]: DELAY 1500 ms
Apr 22 19:12:34.86: [10928]: <-- [9:AT+FTH=3\r]
Apr 22 19:12:34.96: [10928]: --> [5:ERROR]
Apr 22 19:12:34.96: [10928]: DELAY 1500 ms
Apr 22 19:12:36.46: [10928]: <-- [9:AT+FTH=3\r]
Apr 22 19:12:36.56: [10928]: --> [5:ERROR]
Apr 22 19:12:36.56: [10928]: DELAY 1500 ms
Apr 22 19:12:38.06: [10928]: <-- [9:AT+FTH=3\r]
Apr 22 19:12:38.16: [10928]: --> [5:ERROR]
Apr 22 19:12:38.16: [10928]: RECV FAX: No answer (T.30 T1 timeout)
Apr 22 19:12:38.16: [10928]: RECV FAX: end
Apr 22 19:12:38.16: [10928]: SESSION END
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