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[hylafax-users] Communication failure during Phase B/C



Does anyone know what this means or why it is
happening?

It happens randomly during some fax jobs and works
other times.  Could this be a bad phone line or
wiring?

The modem is brand new, so I highly doubt there is
anything wrong with the modem:  MultiModemZPX PCI-U-NV

Log transcript:
May 02 10:00:21.26: [16235]: SESSION BEGIN 000000105
xxxxxxxxxxxx
May 02 10:00:21.26: [16235]: HylaFAX (tm) Version
4.2.5
May 02 10:00:21.26: [16235]: SEND FAX: JOB 73 DEST
xxxxxxxxxx COMMID 000000105 DEVICE '/dev/modem' FROM
'WWW daemon apache ' USER wwwrun
May 02 10:00:21.26: [16235]: <-- [9:AT+FLO=2\r]
May 02 10:00:21.26: [16235]: --> [2:OK]
May 02 10:00:21.26: [16235]: <-- [9:AT+FPP=0\r]
May 02 10:00:21.27: [16235]: --> [2:OK]
May 02 10:00:21.27: [16235]: <-- [9:AT+FBO=0\r]
May 02 10:00:21.27: [16235]: --> [2:OK]
May 02 10:00:21.27: [16235]: <-- [10:AT+FCT=30\r]
May 02 10:00:21.27: [16235]: --> [2:OK]
May 02 10:00:21.27: [16235]: <-- [15:AT+FNR=1,1,1,1\r]
May 02 10:00:21.28: [16235]: --> [2:OK]
May 02 10:00:21.28: [16235]: <-- [7:AT+FAP\r]
May 02 10:00:21.28: [16235]: --> [5:ERROR]
May 02 10:00:21.28: [16235]: MODEM Command error
May 02 10:00:21.28: [16235]: <-- [9:AT+FIE=0\r]
May 02 10:00:21.29: [16235]: --> [2:OK]
May 02 10:00:21.29: [16235]: <--
[23:AT+FCC=1,0,2,2,3,1,0,0\r]
May 02 10:00:21.29: [16235]: --> [2:OK]
May 02 10:00:21.29: [16235]: DIAL xxxxxxxxxx
May 02 10:00:21.29: [16235]: <-- [15:ATDTxxxxxxxxxx\r]
May 02 10:00:45.88: [16235]: --> [4:+FCO]
May 02 10:00:45.90: [16235]: --> [52:+FNF:00 00 11 80
00 8A 48 00 89 00 80 80 80 04 01 02]
May 02 10:00:45.90: [16235]: REMOTE NSF "00 00 11 80
00 8A 48 00 89 00 80 80 80 04 01 02"
May 02 10:00:45.90: [16235]: NSF remote fax equipment:
Canon Laser Class 2060
May 02 10:00:46.32: [16235]: -->
[22:+FIS:1,5,0,2,3,1,0,3,3]
May 02 10:00:46.33: [16235]: --> [2:OK]
May 02 10:00:46.33: [16235]: REMOTE best rate 14400
bit/s
May 02 10:00:46.33: [16235]: REMOTE max A4 page width
(215 mm)
May 02 10:00:46.33: [16235]: REMOTE max unlimited page
length
May 02 10:00:46.33: [16235]: REMOTE best vres 7.7
line/mm
May 02 10:00:46.33: [16235]: REMOTE format support:
MH, MR
May 02 10:00:46.33: [16235]: REMOTE supports T.30
Annex A, 256-byte ECM
May 02 10:00:46.33: [16235]: REMOTE best 10
ms/scanline
May 02 10:00:46.33: [16235]: USE 2400 bit/s
May 02 10:00:46.33: [16235]: USE error correction mode
May 02 10:00:46.33: [16235]: SEND file
"docq/doc109.ps;01"
May 02 10:00:46.33: [16235]: USE A4 page width (215
mm)
May 02 10:00:46.33: [16235]: USE unlimited page length
May 02 10:00:46.33: [16235]: USE 7.7 line/mm
May 02 10:00:46.33: [16235]: USE 2-D MR
May 02 10:00:46.33: [16235]: USE 0 ms/scanline
May 02 10:00:46.33: [16235]: <--
[23:AT+FIS=1,0,0,2,1,1,0,0\r]
May 02 10:00:46.33: [16235]: --> [2:OK]
May 02 10:00:46.33: [16235]: <-- [7:AT+FDT\r]
May 02 10:01:00.42: [16235]: --> [7:+FHS:27]
May 02 10:01:00.67: [16235]: --> [2:OK]
May 02 10:01:00.67: [16235]: <-- [7:AT+FDT\r]
May 02 10:01:00.67: [16235]: --> [5:ERROR]
May 02 10:01:00.67: [16235]: <-- [7:AT+FKS\r]
May 02 10:01:00.68: [16235]: --> [6:+FHS:2]
May 02 10:01:00.68: [16235]: REMOTE HANGUP: Call
aborted,  from +FK or  (code 2)
May 02 10:01:00.68: [16235]: MODEM Hang up
May 02 10:01:00.68: [16235]: SEND: Communication
failure during Phase B/C; Giving up after 3 attempts
to send same page "docq/doc109.ps;01", dirnum 0
May 02 10:01:00.68: [16235]: <-- [5:ATH0\r]
May 02 10:01:00.68: [16235]: --> [2:OK]
May 02 10:01:00.68: [16235]: SESSION END

Close

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