[hylafax-users] Failure to raise V.21 transmission carrier.

["Paul Smith" <paul@xxxxxxxx>]

Just had a fax failure.  The fax was sent again 15 minutes later so we
didn't lose anything but I would like to know whether the error was on
our side or the sender's.  I've copied the log for that transmission
below.  Hoping someone can shed some light on this - google was most
unhelpful.


Nov 01 14:13:47.93: [ 3904]: SESSION BEGIN 000000026 1xxxxxxx
Nov 01 14:13:47.93: [ 3904]: HylaFAX (tm) Version 4.2.2
Nov 01 14:13:47.93: [ 3904]: <-- [13:AT+FCLASS=1A\r]
Nov 01 14:13:53.12: [ 3904]: --> [7:CONNECT]
Nov 01 14:13:53.12: [ 3904]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS0'
Nov 01 14:13:53.12: [ 3904]: RECV FAX: begin
Nov 01 14:13:53.12: [ 3904]: <-- data [32]
Nov 01 14:13:53.12: [ 3904]: <-- data [2]
Nov 01 14:13:53.28: [ 3904]: --> [7:CONNECT]
Nov 01 14:13:53.28: [ 3904]: <-- data [23]
Nov 01 14:13:53.28: [ 3904]: <-- data [2]
Nov 01 14:13:54.00: [ 3904]: --> [7:CONNECT]
Nov 01 14:13:54.00: [ 3904]: <-- data [10]
Nov 01 14:13:54.00: [ 3904]: <-- data [2]
Nov 01 14:13:56.19: [ 3904]: --> [2:OK]
Nov 01 14:13:56.19: [ 3904]: <-- [9:AT+FRH=3\r]
Nov 01 14:13:57.23: [ 3904]: --> [7:CONNECT]
Nov 01 14:13:58.55: [ 3904]: --> [2:OK]
Nov 01 14:13:58.55: [ 3904]: REMOTE TSI "xxx xxx xxxx"
Nov 01 14:13:58.55: [ 3904]: <-- [9:AT+FRH=3\r]
Nov 01 14:13:58.56: [ 3904]: --> [7:CONNECT]
Nov 01 14:13:58.92: [ 3904]: --> [2:OK]
Nov 01 14:13:58.92: [ 3904]: REMOTE wants 14400 bit/s
Nov 01 14:13:58.92: [ 3904]: REMOTE wants A4 page width (215 mm)
Nov 01 14:13:58.92: [ 3904]: REMOTE wants unlimited page length
Nov 01 14:13:58.92: [ 3904]: REMOTE wants 7.7 line/mm
Nov 01 14:13:58.92: [ 3904]: REMOTE wants 2-D MMR
Nov 01 14:13:58.92: [ 3904]: REMOTE wants T.30 Annex A, 256-byte ECM
Nov 01 14:13:58.92: [ 3904]: RECV training at v.17 14400 bit/s
Nov 01 14:13:58.92: [ 3904]: <-- [11:AT+FRM=145\r]
Nov 01 14:14:00.62: [ 3904]: --> [7:CONNECT]
Nov 01 14:14:02.18: [ 3904]: RECV: TCF 2812 bytes, 1% non-zero, 2752
zero-run
Nov 01 14:14:02.18: [ 3904]: --> [10:NO CARRIER]
Nov 01 14:14:02.18: [ 3904]: DELAY 75 ms
Nov 01 14:14:02.26: [ 3904]: TRAINING succeeded
Nov 01 14:14:02.26: [ 3904]: <-- [9:AT+FTH=3\r]
Nov 01 14:14:02.45: [ 3904]: --> [7:CONNECT]
Nov 01 14:14:02.45: [ 3904]: <-- data [3]
Nov 01 14:14:02.45: [ 3904]: <-- data [2]
Nov 01 14:14:03.63: [ 3904]: --> [2:OK]
Nov 01 14:14:03.63: [ 3904]: <-- [11:AT+FRM=146\r]
Nov 01 14:14:04.69: [ 3904]: --> [7:CONNECT]
Nov 01 14:14:05.11: [ 3904]: RECV received frame number 0
(snip)
Nov 01 14:14:11.69: [ 3904]: RECV received frame number 43
Nov 01 14:14:11.69: [ 3904]: RECV received RCP frame
Nov 01 14:14:11.71: [ 3904]: --> [10:NO CARRIER]
Nov 01 14:14:11.71: [ 3904]: <-- [9:AT+FRH=3\r]
Nov 01 14:14:12.07: [ 3904]: --> [7:CONNECT]
Nov 01 14:14:13.02: [ 3904]: --> [2:OK]
Nov 01 14:14:13.02: [ 3904]: RECV recv PPS (partial page signal)
Nov 01 14:14:13.02: [ 3904]: RECV recv MPS (more pages, same document)
Nov 01 14:14:13.02: [ 3904]: RECV received 44 frames of block 1 of page
1
Nov 01 14:14:13.06: [ 3904]: RECV: 11073 bytes of data, 1988 total lines
Nov 01 14:14:13.06: [ 3904]: <-- [9:AT+FRS=7\r]
Nov 01 14:14:13.16: [ 3904]: --> [2:OK]
Nov 01 14:14:13.16: [ 3904]: <-- [9:AT+FTH=3\r]
Nov 01 14:14:43.17: [ 3904]: MODEM <Timeout>
Nov 01 14:14:43.17: [ 3904]: RECV FAX (000000026):
recvq/fax000000019.tif from xxx xxx xxxx, route to <unspecified>, 0
pages in 0:50
Nov 01 14:14:43.17: [ 3904]: RECV FAX: Failure to raise V.21
transmission carrier.
Nov 01 14:14:43.17: [ 3904]: <-- [9:AT+FTH=3\r]
Nov 01 14:14:43.30: [ 3904]: --> [8:AT+FTH=3]
Nov 01 14:14:43.30: [ 3904]: RECV FAX (000000026): session with xxx xxx
xxxx terminated abnormally: Failure to raise V.21 transmission carrier.
Nov 01 14:14:43.30: [ 3904]: RECV FAX: bin/faxrcvd
"recvq/fax000000019.tif" "ttyS0" "000000026" "Failure to raise V.21
transmission carrier."
Nov 01 14:14:43.33: [ 3904]: RECV FAX: end
Nov 01 14:14:43.33: [ 3904]: SESSION END


Also, the modem info, from syslog:

Nov  1 14:14:55 hector FaxGetty[3904]: MODEM USR U.S. Robotics 56K FAX
V4.6.6/Configuration Profile... Product type           US/Canada
External Product ID:            00178600 Options
V32bis,V.34+,x2,V.90 Fax Options            Class 1/Class 2.0 Line
Options           Caller ID, Distinctive Ring Clock Freq
92.0Mhz Eprom                  256k Ram                    32k EPROM
date             5/26/98 DSP date               5/26/98 EPROM rev
4.6.6 DSP rev                4.6.6
N

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