Re: [hylafax-users] Urgent - help

["support" <support@xxxxxxxxxxxx>]

Hi Tom.

Can you tell us a bit about your setup ?  How are the lines delivered to you
?  Is the OCTO+ connected via a PABX or straight from the telco ?  Do any of
the lines have supplementary services enabled (Call Waiting, etc.) ?  Which
country are you in ?

Do both send and receive fail on a 'bad' line ?

When you "moved the working phone line" did you just unplug the RJ11
connector from the OCTO+ and move it to a different  port on the board ?
Are you using identical RJ11 cables ?  The ones supplied with the board ? 

Have you tried using minicom ?  What does the modem say if you try
ATDT<phonenumber> on a 'bad' line ?

FYI, all ports on the OCTO+ have identical hardware.... Therefore, if the
behaviour is different it will be the lines and/or configuration.

Regards

ANDREW RINALDI
Mainpine Support Manager
USA +1 718 701 2422 | Asia/Europe +44 1225 436137 
andrew.rinaldi@xxxxxxxxxxxx | www.mainpine.com

-----Original Message-----
From: Tom Miller [mailto:tom@xxxxxxxxxxxxxx] 
Sent: 23 October 2005 04:48
To: Lee Howard
Cc: hylafax-users@xxxxxxxxxxx
Subject: Re: [hylafax-users] Urgent - help

Lee,

All 8 faxgetty are running.  I also verify by moved the only working phone
line to individual port and tried to send fax to them and they are working.


Could it be the other phone line have different codec or different ??? than
the one that working?

One thing to keep in mind is the other lines work fine on different fax
machines.

It seems the MainPine modem interpreted the working line different than
other three non-working lines.  However, these three non-working lines are
working fine with our other 
fax machine.   Am I on the right track?

Thanks much for you respond

Tom



---- Original message ----
>Date: Sat, 22 Oct 2005 13:40:32 -0700
>From: Lee Howard <faxguy@xxxxxxxxxxxxxxxx>
>Subject: Re: [hylafax-users] Urgent - help
>To: tom@xxxxxxxxxxxxxx
>Cc: hylafax-users@xxxxxxxxxxx
>
>Tom Miller wrote:
>
>>Would someone tell me how to get Hylafax to answer more than one modem 
>>at a time please.
>>
>
>There's nothing to do.  If you have a faxgetty running on
each port with 
>RingsBeforeAnswer set to something other than 0, then it
will answer 
>when it gets the RingsBeforeAnswer number of RINGs from the
modem.
>
>Lee.



____________________ HylaFAX(tm) Users Mailing List _______________________
  To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
 On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null
  *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*