Re: [hylafax-users] error: Problem reading document directory

[Keith Paulson <keith.paulson@xxxxxxxxxxxxxx>]

I'm still getting this "Problem reading document directory" error.

I have upgraded hylafax to 4.2.2, libtiff to 3.7.4, and ghostscript to 
ghostscript-7.05-32.1.10.

The command that is generating the file is:

Oct 10 12:09:06 colt FaxQueuer[11849]: JOB 2615 (active dest 
+18883455575 pri 127 tts 0:00 killtime 2:58:58): CONVERT DOCUMENT: 
bin/ps2fax -o docq/doc358.ps;c1 -r 196 -w 1728 -l 297 -m 4294967295 -U 
-3 docq/doc358.ps.2615

With those 3 upgraded in place, I'm not sure where to look next.  I was 
thinking if I could get hylafax to leave the temporary .tif files, I 
could at least verify if they are being generated correctly or not...

Is this the best way to proceed, or any other suggestions?

Keith




Lee Howard wrote:

> Keith Paulson wrote:
>
> > Since the problem appears (to me, anyways) to be in libtiff, or in 
> > libtiff's interaction with something, would upgrading libtiff to 
> > latest (3.7.4) be wise?
>
>
>
> At a minimum I would suggest downgrading libtiff to the previous 
> version that was used before the last "security update" that your 
> distro did.
>
> However, as HylaFAX 4.2.2 and later have some features which will 
> require libtiff 3.7.2 and later, it may not be a bad idea to upgrade.  
> (Don't let this scare you, though.  All of the traditional HylaFAX 
> features will still work in 4.2.2 with all libtiff versions before 
> 3.7.2.  It's just new stuff - namely JBIG and JPEG - that requires the 
> new libtiff.)
>
> Lee.



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