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[hylafax-users] Problem receiving faxes
We have been using Hylafax for the past six months without a problem,
using a five year old IBM with a AMD K3-350 and a external Zoom V.92 fax
modem. We receive about 1500 pages a month. We get faxes daily from new
clients.
The hard drive died and we replace the dead drive and installed Debian
Sarge (stable), originally it was "testing" version of Sarge. For the
past week we have not found the solution, searching mailing list archive
and Google. I think its because we cant spot the problem to search for
the correct solution.
The modem answers the call but does not handshake with the incoming fax
call. Please advise:
--C Log File--
Sep 15 12:26:51.39: [ 4998]: SESSION BEGIN 000000052 12129719473
Sep 15 12:26:51.39: [ 4998]: HylaFAX (tm) Version 4.2.1
Sep 15 12:26:51.39: [ 4998]: <-- [4:ATA\r]
Sep 15 12:26:57.62: [ 4998]: --> [7:CONNECT]
Sep 15 12:26:57.62: [ 4998]: ANSWER: FAX CONNECTION DEVICE '/dev/ttyS1'
Sep 15 12:26:57.62: [ 4998]: RECV FAX: begin
Sep 15 12:26:57.62: [ 4998]: <-- data [32]
Sep 15 12:26:57.62: [ 4998]: <-- data [2]
Sep 15 12:26:59.54: [ 4998]: --> [7:CONNECT]
Sep 15 12:26:59.54: [ 4998]: <-- data [23]
Sep 15 12:26:59.54: [ 4998]: <-- data [2]
Sep 15 12:27:00.37: [ 4998]: --> [7:CONNECT]
Sep 15 12:27:00.37: [ 4998]: <-- data [10]
Sep 15 12:27:00.37: [ 4998]: <-- data [2]
Sep 15 12:27:00.92: [ 4998]: --> [2:OK]
Sep 15 12:27:00.92: [ 4998]: <-- [9:AT+FRH=3\r]
Sep 15 12:27:04.02: [ 4998]: --> [0:]
Sep 15 12:27:04.02: [ 4998]: MODEM <Empty line>
Sep 15 12:27:04.02: [ 4998]: <-- data [1]
Sep 15 12:27:04.08: [ 4998]: --> [2:OK]
Sep 15 12:27:04.08: [ 4998]: DELAY 1500 ms
Sep 15 12:27:05.58: [ 4998]: <-- [9:AT+FTH=3\r]
Sep 15 12:27:05.65: [ 4998]: --> [7:CONNECT]
Sep 15 12:27:05.65: [ 4998]: <-- data [32]
Sep 15 12:27:05.65: [ 4998]: <-- data [2]
Sep 15 12:27:07.68: [ 4998]: --> [7:CONNECT]
Sep 15 12:27:07.68: [ 4998]: <-- data [23]
Sep 15 12:27:07.68: [ 4998]: <-- data [2]
Sep 15 12:27:08.50: [ 4998]: --> [7:CONNECT]
Sep 15 12:27:08.50: [ 4998]: <-- data [10]
Sep 15 12:27:08.50: [ 4998]: <-- data [2]
Sep 15 12:27:09.06: [ 4998]: --> [2:OK]
Sep 15 12:27:09.06: [ 4998]: <-- [9:AT+FRH=3\r]
Sep 15 12:27:12.16: [ 4998]: --> [0:]
Sep 15 12:27:12.16: [ 4998]: MODEM <Empty line>
Sep 15 12:27:12.16: [ 4998]: <-- data [1]
Sep 15 12:27:12.22: [ 4998]: --> [2:OK]
Sep 15 12:27:12.22: [ 4998]: DELAY 1500 ms
Sep 15 12:27:13.72: [ 4998]: <-- [9:AT+FTH=3\r]
Sep 15 12:27:13.79: [ 4998]: --> [7:CONNECT]
Sep 15 12:27:13.79: [ 4998]: <-- data [32]
Sep 15 12:27:13.79: [ 4998]: <-- data [2]
Sep 15 12:27:15.81: [ 4998]: --> [7:CONNECT]
Sep 15 12:27:15.81: [ 4998]: <-- data [23]
Sep 15 12:27:15.81: [ 4998]: <-- data [2]
Sep 15 12:27:16.64: [ 4998]: --> [7:CONNECT]
Sep 15 12:27:16.64: [ 4998]: <-- data [10]
Sep 15 12:27:16.64: [ 4998]: <-- data [2]
Sep 15 12:27:17.19: [ 4998]: --> [2:OK]
Sep 15 12:27:17.19: [ 4998]: <-- [9:AT+FRH=3\r]
Sep 15 12:27:20.29: [ 4998]: --> [0:]
Sep 15 12:27:20.29: [ 4998]: MODEM <Empty line>
Sep 15 12:27:20.29: [ 4998]: <-- data [1]
Sep 15 12:27:20.35: [ 4998]: --> [2:OK]
Sep 15 12:27:20.35: [ 4998]: DELAY 1500 ms
Sep 15 12:27:21.85: [ 4998]: <-- [9:AT+FTH=3\r]
Sep 15 12:27:21.92: [ 4998]: --> [7:CONNECT]
Sep 15 12:27:21.92: [ 4998]: <-- data [32]
Sep 15 12:27:21.92: [ 4998]: <-- data [2]
Sep 15 12:27:23.95: [ 4998]: --> [7:CONNECT]
Sep 15 12:27:23.95: [ 4998]: <-- data [23]
Sep 15 12:27:23.95: [ 4998]: <-- data [2]
Sep 15 12:27:24.78: [ 4998]: --> [7:CONNECT]
Sep 15 12:27:24.78: [ 4998]: <-- data [10]
Sep 15 12:27:24.78: [ 4998]: <-- data [2]
Sep 15 12:27:25.33: [ 4998]: --> [2:OK]
Sep 15 12:27:25.33: [ 4998]: <-- [9:AT+FRH=3\r]
Sep 15 12:27:28.43: [ 4998]: --> [0:]
Sep 15 12:27:28.43: [ 4998]: MODEM <Empty line>
Sep 15 12:27:28.43: [ 4998]: <-- data [1]
Sep 15 12:27:28.49: [ 4998]: --> [2:OK]
Sep 15 12:27:28.49: [ 4998]: DELAY 1500 ms
Sep 15 12:27:29.99: [ 4998]: <-- [9:AT+FTH=3\r]
Sep 15 12:27:30.06: [ 4998]: --> [7:CONNECT]
Sep 15 12:27:30.06: [ 4998]: <-- data [32]
Sep 15 12:27:30.06: [ 4998]: <-- data [2]
Sep 15 12:27:32.09: [ 4998]: --> [7:CONNECT]
Sep 15 12:27:32.09: [ 4998]: <-- data [23]
Sep 15 12:27:32.09: [ 4998]: <-- data [2]
Sep 15 12:27:32.91: [ 4998]: --> [7:CONNECT]
Sep 15 12:27:32.91: [ 4998]: <-- data [10]
Sep 15 12:27:32.91: [ 4998]: <-- data [2]
Sep 15 12:27:33.47: [ 4998]: --> [2:OK]
Sep 15 12:27:33.47: [ 4998]: <-- [9:AT+FRH=3\r]
Sep 15 12:27:36.57: [ 4998]: --> [0:]
Sep 15 12:27:36.57: [ 4998]: MODEM <Empty line>
Sep 15 12:27:36.57: [ 4998]: <-- data [1]
Sep 15 12:27:36.62: [ 4998]: --> [2:OK]
Sep 15 12:27:36.62: [ 4998]: RECV FAX: No answer (T.30 T1 timeout)
Sep 15 12:27:36.62: [ 4998]: RECV FAX: end
Sep 15 12:27:36.62: [ 4998]: SESSION END
--config.ttyS1 file--
# $Id: rc288dpi-1,v 1.6 2004/05/03 14:18:01 lhoward Exp $
#
# HylaFAX Facsimile Software
#
# Copyright (c) 1990-1996 Sam Leffler
# Copyright (c) 1991-1996 Silicon Graphics, Inc.
# HylaFAX is a trademark of Silicon Graphics, Inc.
#
# Permission to use, copy, modify, distribute, and sell this software
and
# its documentation for any purpose is hereby granted without fee,
provided
# that (i) the above copyright notices and this permission notice appear
in
# all copies of the software and related documentation, and (ii) the
names of
# Sam Leffler and Silicon Graphics may not be used in any advertising or
# publicity relating to the software without the specific, prior written
# permission of Sam Leffler and Silicon Graphics.
#
# THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND,
# EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY
# WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
#
# IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR
# ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY
KIND,
# OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS,
# WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY
OF
# LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE
# OF THIS SOFTWARE.
#
#
# Configuration for a Rockwell RC288DPi-based Class 1 modem.
# Hayes Optima 28800 firmware rev ???
# Microcom DeskPorte 28.8S firmware rev V1.100K-V34_DS
# PPI PM288FXMT firmware rev 1.57
#
# Note that the modem does not lock the line rate for fax
# receive (at least not the PM288FXMT); but not sure whether
# current flow control settings are maintained or if it
# switches to XON/XOFF (testing host was too fast to see).
#
#
CountryCode: 1
AreaCode: 212
FAXNumber: +1.212.971.9473
LongDistancePrefix: 1
InternationalPrefix: 011
DialStringRules: etc/dialrules
ServerTracing: 1
SessionTracing: 11
RecvFileMode: 0600
LogFileMode: 0600
DeviceMode: 0600
RingsBeforeAnswer: 1
SpeakerVolume: low
GettyArgs: "-h %l dx_%s"
LocalIdentifier: "Card Payment Systems"
TagLineFont: etc/lutRS18.pcf
TagLineFormat: "From %%l|%c|Page %%P of %%T"
MaxRecvPages: 45
#
#
# Modem-related stuff: should reflect modem command interface
# and hardware connection/cabling (e.g. flow control).
#
ModemType: Class1 # use this to supply a hint
ModemRate: 19200 # rate for DCE-DTE communication
ModemFlowControl: rtscts # default
#
ModemNoFlowCmd: AT&K0 # setup no flow control
ModemHardFlowCmd: AT&K3 # setup hardware flow control
ModemSoftFlowCmd: AT&K4 # setup software flow control
ModemSetupDTRCmd: AT&D2 # setup so DTR drop resets modem
ModemSetupDCDCmd: AT&C1 # setup so DCD reflects carrier
(or not)
#
ModemMfrQueryCmd: !Rockwell
ModemModelQueryCmd: !RC288DPi
ModemRevQueryCmd: ATI3 # product information
#
ModemDialCmd: ATDT%s # T for tone dialing
mail:~#
--Probemodem File--
Probing for best speed to talk to modem: 38400 OK.
This looks like a Class 1 and 1.0 modem.
ATI0 RESULT = "OK" RESPONSE = "56000"
ATI1 RESULT = "OK" RESPONSE = "255"
ATI2 RESULT = "OK" RESPONSE = "OK"
ATI3 RESULT = "OK" RESPONSE = "Zoom ACF3_V1.900M-V92- A Z201"
ATI4 RESULT = "OK" RESPONSE = "a007040284C6002F"
ATI5 RESULT = "OK" RESPONSE = "B5"
ATI6 RESULT = "OK" RESPONSE = "RCV56DPF-PLL L8773A Rev 62.01/62.01"
ATI7 RESULT = "OK" RESPONSE = "OK"
ATI8 RESULT = "OK" RESPONSE = "FLASH PNP DR VOX"
ATI9 RESULT = "OK" RESPONSE = "63F60183"
Class 1 stuff...
AT+FCLASS=? RESULT = "OK" RESPONSE = "0,1,1.0,8,10"
AT+FCLASS? RESULT = "OK" RESPONSE = "1"
AT+FCLASS=0 RESULT = "OK" RESPONSE = "OK"
AT+FCLASS=1 RESULT = "OK" RESPONSE = "OK"
AT+FCLASS? RESULT = "OK" RESPONSE = "1"
AT+FJUNK=? RESULT = "ERROR" RESPONSE = "ERROR"
AT+FJUNK? RESULT = "ERROR" RESPONSE = "ERROR"
AT+FAA=? RESULT = "ERROR" RESPONSE = "ERROR"
AT+FAA? RESULT = "ERROR" RESPONSE = "ERROR"
AT+FAE=? RESULT = "OK" RESPONSE = "(0,1)"
AT+FAE? RESULT = "OK" RESPONSE = "0"
AT+FTH=? RESULT = "OK" RESPONSE =
"3,24,48,72,73,74,96,97,98,121,122,145,146"
AT+FRH=? RESULT = "OK" RESPONSE =
"3,24,48,72,73,74,96,97,98,121,122,145,146"
AT+FTM=? RESULT = "OK" RESPONSE =
"3,24,48,72,73,74,96,97,98,121,122,145,146"
AT+FRM=? RESULT = "OK" RESPONSE =
"3,24,48,72,73,74,96,97,98,121,122,145,146"
AT+FTS=? RESULT = "ERROR" RESPONSE = "ERROR"
AT+FRS=? RESULT = "ERROR" RESPONSE = "ERROR"
Class 1.0 stuff...
AT+FCLASS=? RESULT = "OK" RESPONSE = "0,1,1.0,8,10"
AT+FCLASS? RESULT = "OK" RESPONSE = "1"
AT+FCLASS=0 RESULT = "OK" RESPONSE = "OK"
AT+FCLASS=1.0 RESULT = "OK" RESPONSE = "OK"
AT+FCLASS? RESULT = "OK" RESPONSE = "1.0"
AT+FJUNK=? RESULT = "ERROR" RESPONSE = "ERROR"
AT+FJUNK? RESULT = "ERROR" RESPONSE = "ERROR"
AT+FAA=? RESULT = "ERROR" RESPONSE = "ERROR"
AT+FAA? RESULT = "ERROR" RESPONSE = "ERROR"
AT+FAE=? RESULT = "OK" RESPONSE = "(0,1)"
AT+FAE? RESULT = "OK" RESPONSE = "0"
AT+FTH=? RESULT = "OK" RESPONSE =
"3,24,48,72,73,74,96,97,98,121,122,145,146"
AT+FRH=? RESULT = "OK" RESPONSE =
"3,24,48,72,73,74,96,97,98,121,122,145,146"
AT+FTM=? RESULT = "OK" RESPONSE =
"3,24,48,72,73,74,96,97,98,121,122,145,146"
AT+FRM=? RESULT = "OK" RESPONSE =
"3,24,48,72,73,74,96,97,98,121,122,145,146"
AT+FTS=? RESULT = "ERROR" RESPONSE = "ERROR"
AT+FRS=? RESULT = "ERROR" RESPONSE = "ERROR"
AT+FAR=? RESULT = "OK" RESPONSE = "(0,1)"
AT+FCL=? RESULT = "OK" RESPONSE = "(0-255)"
AT+FIT=? RESULT = "OK" RESPONSE = "(0-255),(0,1)"
AT+F34=? RESULT = "ERROR" RESPONSE = "ERROR"
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