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[hylafax-users] error sending a document to a fax service



HI,

I am running a test  of sending a PS document to a fax machine, this
is currently working, and i have very few failures from my hylafax
setup.
but when i send exactly the same document to a fax service in Hong
Kong , Hylafax pukes on the job. ( i'm located in H.K so it's not a
distance problem)

The service in hong Kong is accepting faxes from machines, just not
my hylafax.

failed job


Jun 26 17:11:04.18: [11605]: SESSION BEGIN 000000298 085281482243 Jun 26 17:11:04.18: [11605]: HylaFAX (tm) Version 4.2.0 Jun 26 17:11:04.18: [11605]: SEND FAX: JOB 103 DEST 0-00-852-81482243 COMMID 000000298 DEVICE '/dev/ttyS1' Jun 26 17:11:04.18: [11605]: STATE CHANGE: RUNNING -> SENDING Jun 26 17:11:04.18: [11605]: MODEM input buffering enabled Jun 26 17:11:04.18: [11605]: Apply DialString rules to "0-00-852-81482243" Jun 26 17:11:04.18: [11605]: --> match rule "[- .]+", result now "000-852-81482243" Jun 26 17:11:04.18: [11605]: --> match rule "[- .]+", result now "000852-81482243" Jun 26 17:11:04.18: [11605]: --> match rule "[- .]+", result now "00085281482243" Jun 26 17:11:04.18: [11605]: --> return result "00085281482243" Jun 26 17:11:04.18: [11605]: <-- [12:AT+FCLASS=1\r] Jun 26 17:11:04.29: [11605]: --> [2:OK] Jun 26 17:11:04.29: [11605]: DIAL 00085281482243 Jun 26 17:11:04.29: [11605]: <-- [19:ATDT00085281482243\r] Jun 26 17:11:21.85: [11605]: --> [7:CONNECT] Jun 26 17:11:21.85: [11605]: MODEM input buffering disabled Jun 26 17:11:23.20: [11605]: --> HDLC<25:FF C0 02 CC 2C 4C 4C 1C 2C 8C 1C 04 04 04 04 04 04 04 04 04 04 04 04 E2 99> Jun 26 17:11:23.21: [11605]: --> [2:OK] Jun 26 17:11:23.21: [11605]: REMOTE CSI "81482243" Jun 26 17:11:23.21: [11605]: <-- [9:AT+FRH=3\r] Jun 26 17:11:23.22: [11605]: --> [7:CONNECT] Jun 26 17:11:23.60: [11605]: --> HDLC<12:FF C8 01 00 76 1F 01 01 19 00 AC 34> Jun 26 17:11:23.61: [11605]: --> [2:OK] Jun 26 17:11:23.61: [11605]: REMOTE best rate 14400 bit/s Jun 26 17:11:23.61: [11605]: REMOTE max A4 page width (215 mm) Jun 26 17:11:23.61: [11605]: REMOTE max unlimited page length Jun 26 17:11:23.61: [11605]: REMOTE best vres 200 x 200 dpi Jun 26 17:11:23.61: [11605]: REMOTE best format 1-D MH Jun 26 17:11:23.61: [11605]: REMOTE best 0 ms/scanline Jun 26 17:11:23.61: [11605]: USE 14400 bit/s Jun 26 17:11:23.61: [11605]: USE 0 ms/scanline Jun 26 17:11:23.61: [11605]: SEND file "docq/doc89.ps;00" Jun 26 17:11:23.61: [11605]: USE A4 page width (215 mm) Jun 26 17:11:23.61: [11605]: USE unlimited page length Jun 26 17:11:23.61: [11605]: USE 3.85 line/mm Jun 26 17:11:23.61: [11605]: USE 1-D MH Jun 26 17:11:23.61: [11605]: SEND training at v.17 14400 bit/s Jun 26 17:11:23.61: [11605]: <-- [9:AT+FTH=3\r] Jun 26 17:11:23.66: [11605]: --> [7:CONNECT] Jun 26 17:11:23.66: [11605]: <-- HDLC<23:FF C0 C2 04 82 74 8A 04 86 76 96 16 C2 04 D6 4E 86 B6 F6 4E C6 96 B2> Jun 26 17:11:23.66: [11605]: <-- data [23] Jun 26 17:11:23.66: [11605]: <-- data [2] Jun 26 17:11:25.44: [11605]: --> [7:CONNECT] Jun 26 17:11:25.44: [11605]: <-- HDLC<6:FF C8 C1 00 44 1E> Jun 26 17:11:25.44: [11605]: <-- data [6] Jun 26 17:11:25.44: [11605]: <-- data [2] Jun 26 17:11:25.88: [11605]: --> [2:OK] Jun 26 17:11:25.88: [11605]: <-- [9:AT+FTS=7\r] Jun 26 17:11:25.97: [11605]: --> [2:OK] Jun 26 17:11:25.97: [11605]: <-- [11:AT+FTM=145\r] Jun 26 17:11:26.00: [11605]: --> [7:CONNECT] Jun 26 17:11:26.00: [11605]: <-- data [1024] Jun 26 17:11:26.00: [11605]: <-- data [1024] Jun 26 17:11:26.00: [11605]: <-- data [652] Jun 26 17:11:26.00: [11605]: <-- data [2] Jun 26 17:11:29.11: [11605]: --> [2:OK] Jun 26 17:11:29.11: [11605]: <-- [9:AT+FRH=3\r] Jun 26 17:11:29.91: [11605]: --> [7:CONNECT] Jun 26 17:11:30.82: [11605]: --> HDLC<5:FF C8 21 57 BE> Jun 26 17:11:30.83: [11605]: --> [2:OK] Jun 26 17:11:30.83: [11605]: TRAINING succeeded Jun 26 17:11:30.83: [11605]: DELAY 200 ms Jun 26 17:11:31.03: [11605]: <-- [11:AT+FTM=146\r] Jun 26 17:11:31.06: [11605]: --> [7:CONNECT] Jun 26 17:11:31.06: [11605]: SEND begin page Jun 26 17:11:31.06: [11605]: <-- data [1028] Jun 26 17:11:31.06: [11605]: <-- data [1027] Jun 26 17:11:31.06: [11605]: <-- data [1025] Jun 26 17:11:31.06: [11605]: <-- data [1048] Jun 26 17:11:33.06: [11605]: <-- data [1031] Jun 26 17:11:33.06: [11605]: <-- data [1036] Jun 26 17:11:33.06: [11605]: <-- data [1043] Jun 26 17:11:33.06: [11605]: <-- data [1027] Jun 26 17:11:35.06: [11605]: <-- data [1025] Jun 26 17:11:35.06: [11605]: <-- data [546] Jun 26 17:11:35.06: [11605]: SENT 9760 bytes of data Jun 26 17:11:35.06: [11605]: SEND 1D RTC Jun 26 17:11:35.06: [11605]: <-- data [29] Jun 26 17:11:35.06: [11605]: <-- data [2] Jun 26 17:11:35.06: [11605]: SEND end page Jun 26 17:11:36.86: [11605]: --> [2:OK] Jun 26 17:11:36.86: [11605]: <-- [9:AT+FTS=9\r] Jun 26 17:11:36.97: [11605]: --> [2:OK] Jun 26 17:11:36.97: [11605]: SEND send EOP (no more pages or documents) Jun 26 17:11:36.97: [11605]: <-- [9:AT+FTH=3\r] Jun 26 17:11:37.02: [11605]: --> [7:CONNECT] Jun 26 17:11:37.02: [11605]: <-- HDLC<3:FF C8 F4> Jun 26 17:11:37.02: [11605]: <-- data [3] Jun 26 17:11:37.02: [11605]: <-- data [2] Jun 26 17:11:38.33: [11605]: --> [2:OK] Jun 26 17:11:38.33: [11605]: <-- [9:AT+FRH=3\r] Jun 26 17:11:39.79: [11605]: --> [7:CONNECT] Jun 26 17:11:42.34: [11605]: --> [2:10 03] Jun 26 17:11:42.34: [11605]: --> [5:ERROR] Jun 26 17:11:42.34: [11605]: MODEM Command error Jun 26 17:11:42.34: [11605]: FCS error Jun 26 17:11:42.34: [11605]: SEND send EOP (no more pages or documents) Jun 26 17:11:42.34: [11605]: <-- [9:AT+FTH=3\r] Jun 26 17:11:42.39: [11605]: --> [7:CONNECT] Jun 26 17:11:42.39: [11605]: <-- HDLC<3:FF C8 F4> Jun 26 17:11:42.39: [11605]: <-- data [3] Jun 26 17:11:42.39: [11605]: <-- data [2] Jun 26 17:11:43.71: [11605]: --> [2:OK] Jun 26 17:11:43.71: [11605]: <-- [9:AT+FRH=3\r] Jun 26 17:11:46.81: [11605]: --> [0:] Jun 26 17:11:46.81: [11605]: MODEM <Empty line> Jun 26 17:11:46.81: [11605]: MODEM TIMEOUT: waiting for v.21 carrier Jun 26 17:11:46.81: [11605]: <-- data [1] Jun 26 17:11:46.86: [11605]: --> [2:OK] Jun 26 17:11:46.86: [11605]: SEND send EOP (no more pages or documents) Jun 26 17:11:46.86: [11605]: <-- [9:AT+FTH=3\r] Jun 26 17:11:46.91: [11605]: --> [7:CONNECT] Jun 26 17:11:46.91: [11605]: <-- HDLC<3:FF C8 F4> Jun 26 17:11:46.91: [11605]: <-- data [3] Jun 26 17:11:46.91: [11605]: <-- data [2] Jun 26 17:11:48.23: [11605]: --> [2:OK] Jun 26 17:11:48.23: [11605]: --> [2:OK] Jun 26 17:11:48.23: [11605]: <-- [9:AT+FRH=3\r] Jun 26 17:11:51.33: [11605]: --> [0:] Jun 26 17:11:51.33: [11605]: MODEM <Empty line> Jun 26 17:11:51.33: [11605]: MODEM TIMEOUT: waiting for v.21 carrier Jun 26 17:11:51.33: [11605]: <-- data [1] Jun 26 17:11:51.38: [11605]: --> [2:OK] Jun 26 17:11:51.38: [11605]: No response to EOP repeated 3 tries Jun 26 17:11:51.38: [11605]: SEND: No response to EOP repeated 3 tries; Giving up after 3 attempts to send same page "docq/doc89.ps; 00", dirnum 0 Jun 26 17:11:51.38: [11605]: <-- [9:AT+FTH=3\r] Jun 26 17:11:51.43: [11605]: --> [7:CONNECT] Jun 26 17:11:51.43: [11605]: <-- HDLC<3:FF C8 DF> Jun 26 17:11:51.43: [11605]: <-- data [3] Jun 26 17:11:51.43: [11605]: <-- data [2] Jun 26 17:11:52.75: [11605]: --> [2:OK] Jun 26 17:11:52.75: [11605]: MODEM input buffering enabled Jun 26 17:11:52.75: [11605]: <-- [5:ATH0\r] Jun 26 17:11:54.29: [11605]: --> [2:OK] Jun 26 17:11:54.29: [11605]: MODEM set DTR OFF Jun 26 17:11:54.29: [11605]: STATE CHANGE: SENDING -> MODEMWAIT (timeout 5) Jun 26 17:11:54.29: [11605]: SESSION END


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