[hylafax-users] Fax sent to wrong number

[erich.iseli@xxxxxxxxxxxxxxxx]

Hello list,

Yesterday, we've had several faxes (19 out of 445) which Hylafax
_apparently_ sent to the right number, but _effectively_ were sent to
another customers' number. If I check the c00000<JOBNR> file then I see that

Jun 09 16:19:36.62: [ 1548]: DIAL 0123456789
Jun 09 16:19:36.62: [ 1548]: <-- [15:ATDT0123456789\r]
<snip>
Jun 09 16:19:48.16: [ 1548]: NSF remote fax equipment: Xerox/Toshiba
Jun 09 16:19:48.16: [ 1548]: NSF remote station ID: "CFUA"
Jun 09 16:19:48.16: [ 1548]: --> [27:+FCI:"      +987654321"]
Jun 09 16:19:48.16: [ 1548]: REMOTE CSI "+987654321"

I know that the REMOTE CSI is the string which can be manually set, so it
doesn't really _mean_ anything. But this number is the correct number of
another customer, so I have no doubt that the fax went to the wrong
customer. Also I have two reports of faxes that _did_ arrive to the wrong
customer.

I believe this is a problem of the modem so not directly related to hylafax.
But:
- did this happen to anyone of you?
- do you have an idea what might cause this disturbance?

Thanks for your insight

Erich Iseli


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