Re: [hylafax-users] TimeOut T.30 T2

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

On 2005.01.28 14:56 Hans Strickler wrote:
> We have recently turned changed :
>    MaxConsecutiveBadLines:0   and   PercentGoodLines: 0
> , because about 10~15% of faxes were failing with
> "T.30 T2 Time out" errors as well as "Unspecified Phase C error, 
> including too much..."(s).  Phase C appears to have disappeared (we 
> need to use a different Photo-Viewer to view the Tiff's).  However, 
> the T.30's seem to have grown.
>
> INFO:
>    Hylafax Version 4.1.8
>    Suse 9.1
>    Libfiff (not sure which version)
>    Modems (2)- separate lines Both 3-Com/USR FAX Modems using Class1 
> (not sure which exact model we have)
>        Open to suggestions for better modem(s) to use

Well, first of all you would help yourself a little bit by upgrading to 
4.2.1.  The added ECM support will give a little bit more reliable 
results.  However, the real problem here is your modems.  You can 
expect a fair amount of problems with USR modems.  The logs you 
provided were typical of the kind of stuff that USRs do.

Replacement modem recommendations would be to get MultiTech 
MT5634ZBA-V92 or MT5634ZPX-PCI-V92 modems.

> Error Log and Modem Config (both configs are essentially identical) 
> attached.
>
> Curious, the 1st line of the session log has our area-code twice, 
> THEN the phone#.  Mean anything?

You probably have a misconfiguration somewhere in your config files.

Lee.

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