Re: [hylafax-users] Error receiving A3 paper size fax

[Boon Hing Khoo <boonhing@xxxxxxxxxxxx>]

Hi,

Thanks. I got the new log file as below. I think you are right.
If it is a problem at the VoIP gateway side, currently my setup is having
AS5350 <-> t38modem <-> hylafax. I am using t38modem version 0.6.4.
Could it more likely be a problem at the Cisco AS5350 or t38modem?

I am in the process of upgrading my t38modem to version 0.8.0 (from
CVS of www.openh323.org), to try whether I'll get the same problem
with this new version.

regards,
/khoo

Jan 11 10:52:16.96: [ 4218]: SESSION BEGIN 000001072 6561111111
Jan 11 10:52:16.96: [ 4218]: HylaFAX (tm) Version 4.2.0
Jan 11 10:52:16.96: [ 4218]: <-- [4:ATA\r]
Jan 11 10:52:16.96: [ 4218]: <-- <3:41 54 41>
Jan 11 10:52:16.96: [ 4218]: <-- <1:0D>
Jan 11 10:52:21.33: [ 4218]: --> <11:0D 0A 43 4F 4E 4E 45 43 54 0D 0A>
Jan 11 10:52:21.33: [ 4218]: --> [7:CONNECT]
Jan 11 10:52:21.33: [ 4218]: STATE CHANGE: ANSWERING -> RECEIVING
Jan 11 10:52:21.33: [ 4218]: MODEM input buffering enabled
Jan 11 10:52:21.33: [ 4218]: RECV FAX: begin
Jan 11 10:52:21.33: [ 4218]: MODEM input buffering disabled
Jan 11 10:52:21.33: [ 4218]: <-- HDLC<32:FF C0 04 AD 00 55 12 9E 36 86 62 82 1A 04 14 2E B6 94 04
6A A6 4E CE 96 F6 76 04 2C 74 4C 74 0C>
Jan 11 10:52:21.33: [ 4218]: <-- data [32]
Jan 11 10:52:21.33: [ 4218]: <-- <32:FF 03 20 B5 00 AA 48 79 6C 61 46 41 58 20 28 74 6D 29 20 56
65 72 73 69 6F 6E 20 34 2E 32 2E 30>
Jan 11 10:52:21.33: [ 4218]: <-- data [2]
Jan 11 10:52:21.33: [ 4218]: <-- <2:10 03>
Jan 11 10:52:23.16: [ 4218]: --> <11:0D 0A 43 4F 4E 4E 45 43 54 0D 0A>
Jan 11 10:52:23.16: [ 4218]: --> [7:CONNECT]
Jan 11 10:52:23.16: [ 4218]: <-- HDLC<23:FF C0 02 1E 86 62 5A A2 04 04 04 04 04 04 04 04 04 04 04
04 04 04 04>
Jan 11 10:52:23.16: [ 4218]: <-- data [23]
Jan 11 10:52:23.16: [ 4218]: <-- <23:FF 03 40 78 61 46 5A 45 20 20 20 20 20 20 20 20 20 20 20 20
20 20 20>
Jan 11 10:52:23.16: [ 4218]: <-- data [2]
Jan 11 10:52:23.16: [ 4218]: <-- <2:10 03>
Jan 11 10:52:23.96: [ 4218]: --> <11:0D 0A 43 4F 4E 4E 45 43 54 0D 0A>
Jan 11 10:52:23.96: [ 4218]: --> [7:CONNECT]
Jan 11 10:52:23.96: [ 4218]: <-- HDLC<10:FF C8 01 00 77 5F 01 01 FB C0>
Jan 11 10:52:23.96: [ 4218]: <-- data [10]
Jan 11 10:52:23.96: [ 4218]: <-- <10:FF 13 80 00 EE FA 80 80 DF 03>
Jan 11 10:52:23.96: [ 4218]: <-- data [2]
Jan 11 10:52:23.96: [ 4218]: <-- <2:10 03>
Jan 11 10:52:24.45: [ 4218]: --> <6:0D 0A 4F 4B 0D 0A>
Jan 11 10:52:24.45: [ 4218]: --> [2:OK]
Jan 11 10:52:24.45: [ 4218]: <-- [9:AT+FRH=3\r]
Jan 11 10:52:24.45: [ 4218]: <-- <8:41 54 2B 46 52 48 3D 33>
Jan 11 10:52:24.45: [ 4218]: <-- <1:0D>
Jan 11 10:52:25.52: [ 4218]: --> <11:0D 0A 43 4F 4E 4E 45 43 54 0D 0A>
Jan 11 10:52:25.52: [ 4218]: --> [7:CONNECT]
Jan 11 10:52:26.45: [ 4218]: --> <1:FF>
Jan 11 10:52:26.45: [ 4218]: --> <1:03>
Jan 11 10:52:26.45: [ 4218]: --> <1:43>
Jan 11 10:52:26.48: [ 4218]: --> <1:39>
Jan 11 10:52:26.50: [ 4218]: --> <1:34>
Jan 11 10:52:26.53: [ 4218]: --> <1:37>
Jan 11 10:52:26.56: [ 4218]: --> <1:35>
Jan 11 10:52:26.58: [ 4218]: --> <1:31>
Jan 11 10:52:26.61: [ 4218]: --> <1:32>
Jan 11 10:52:26.64: [ 4218]: --> <1:32>
Jan 11 10:52:26.66: [ 4218]: --> <1:36>
Jan 11 10:52:26.69: [ 4218]: --> <1:20>
Jan 11 10:52:26.72: [ 4218]: --> <1:20>
Jan 11 10:52:26.74: [ 4218]: --> <1:20>
Jan 11 10:52:26.77: [ 4218]: --> <1:20>
Jan 11 10:52:26.80: [ 4218]: --> <1:20>
Jan 11 10:52:26.82: [ 4218]: --> <1:20>
Jan 11 10:52:26.85: [ 4218]: --> <1:20>
Jan 11 10:52:26.88: [ 4218]: --> <1:20>
Jan 11 10:52:26.90: [ 4218]: --> <1:20>
Jan 11 10:52:26.93: [ 4218]: --> <1:20>
Jan 11 10:52:26.99: [ 4218]: --> <1:20>
Jan 11 10:52:27.01: [ 4218]: --> <1:20>
Jan 11 10:52:27.04: [ 4218]: --> <8:10 03 0D 0A 4F 4B 0D 0A>
Jan 11 10:52:27.04: [ 4218]: --> HDLC<23:FF C0 C2 9C 2C EC AC 8C 4C 4C 6C 04 04 04 04 04 04 04 04
04 04 04 04>
Jan 11 10:52:27.04: [ 4218]: --> [2:OK]
Jan 11 10:52:27.04: [ 4218]: REMOTE TSI "62222222"
Jan 11 10:52:27.04: [ 4218]: <-- [9:AT+FRH=3\r]
Jan 11 10:52:27.04: [ 4218]: <-- <8:41 54 2B 46 52 48 3D 33>
Jan 11 10:52:27.04: [ 4218]: <-- <1:0D>
Jan 11 10:52:27.04: [ 4218]: --> <11:0D 0A 43 4F 4E 4E 45 43 54 0D 0A>
Jan 11 10:52:27.04: [ 4218]: --> [7:CONNECT]
Jan 11 10:52:27.17: [ 4218]: --> <1:FF>
Jan 11 10:52:27.17: [ 4218]: --> <1:13>
Jan 11 10:52:27.17: [ 4218]: --> <1:83>
Jan 11 10:52:27.19: [ 4218]: --> <1:00>
Jan 11 10:52:27.22: [ 4218]: --> <1:22>
Jan 11 10:52:27.25: [ 4218]: --> <1:9A>
Jan 11 10:52:27.27: [ 4218]: --> <1:00>
Jan 11 10:52:27.30: [ 4218]: --> <8:10 03 0D 0A 4F 4B 0D 0A>
Jan 11 10:52:27.30: [ 4218]: --> HDLC<7:FF C8 C1 00 44 59 00>
Jan 11 10:52:27.30: [ 4218]: --> [2:OK]
Jan 11 10:52:27.31: [ 4218]: REMOTE wants 14400 bit/s
Jan 11 10:52:27.31: [ 4218]: REMOTE wants A3 page width (303 mm)
Jan 11 10:52:27.31: [ 4218]: REMOTE wants unlimited page length
Jan 11 10:52:27.31: [ 4218]: REMOTE wants 3.85 line/mm
Jan 11 10:52:27.31: [ 4218]: REMOTE wants 1-D MH
Jan 11 10:52:27.31: [ 4218]: RECV training at v.17 14400 bit/s
Jan 11 10:52:27.31: [ 4218]: <-- [11:AT+FRM=145\r]
Jan 11 10:52:27.31: [ 4218]: <-- <10:41 54 2B 46 52 4D 3D 31 34 35>
Jan 11 10:52:27.31: [ 4218]: <-- <1:0D>
Jan 11 10:52:27.37: [ 4218]: --> <11:0D 0A 43 4F 4E 4E 45 43 54 0D 0A>
Jan 11 10:52:27.37: [ 4218]: --> [7:CONNECT]
Jan 11 10:52:29.04: [ 4218]: --> <36:FF FF FF FF FF FF FF FF FF FF FC 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00>
Jan 11 10:52:29.06: [ 4218]: --> <36:00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00>
....
....
Jan 11 10:52:30.52: [ 4218]: --> <36:00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00>
Jan 11 10:52:30.54: [ 4218]: --> <38:00 00 15 96 7E 54 DB 6C 30 D3 0D B0 CB 6D 97 5F 74 D1 CF 1C
F3 FF 10 03 0D 0A 4E 4F 20 43 41 52 52 49 45 52 0D 0A>
Jan 11 10:52:30.54: [ 4218]: RECV: TCF 2722 bytes, 0% non-zero, 2691 zero-run
Jan 11 10:52:30.54: [ 4218]: --> [10:NO CARRIER]
Jan 11 10:52:30.54: [ 4218]: DELAY 75 ms
Jan 11 10:52:30.61: [ 4218]: TRAINING succeeded
Jan 11 10:52:30.61: [ 4218]: <-- [9:AT+FTH=3\r]
Jan 11 10:52:30.61: [ 4218]: <-- <8:41 54 2B 46 54 48 3D 33>
Jan 11 10:52:30.61: [ 4218]: <-- <1:0D>
Jan 11 10:52:30.62: [ 4218]: --> <11:0D 0A 43 4F 4E 4E 45 43 54 0D 0A>
Jan 11 10:52:30.62: [ 4218]: --> [7:CONNECT]
Jan 11 10:52:30.62: [ 4218]: <-- HDLC<3:FF C8 21>
Jan 11 10:52:30.62: [ 4218]: <-- data [3]
Jan 11 10:52:30.62: [ 4218]: <-- <3:FF 13 84>
Jan 11 10:52:30.62: [ 4218]: <-- data [2]
Jan 11 10:52:30.62: [ 4218]: <-- <2:10 03>
Jan 11 10:52:31.72: [ 4218]: --> <6:0D 0A 4F 4B 0D 0A>
Jan 11 10:52:31.72: [ 4218]: --> [2:OK]
Jan 11 10:52:31.72: [ 4218]: MODEM input buffering enabled
Jan 11 10:52:31.72: [ 4218]: <-- [11:AT+FRM=146\r]
Jan 11 10:52:31.72: [ 4218]: <-- <10:41 54 2B 46 52 4D 3D 31 34 36>
Jan 11 10:52:31.72: [ 4218]: <-- <1:0D>
Jan 11 10:52:32.86: [ 4218]: --> <11:0D 0A 43 4F 4E 4E 45 43 54 0D 0A>
Jan 11 10:52:32.86: [ 4218]: --> [7:CONNECT]
Jan 11 10:52:32.86: [ 4218]: RECV: begin page
Jan 11 10:52:42.87: [ 4218]: --> <16:10 03 0D 0A 4E 4F 20 43 41 52 52 49 45 52 0D 0A>
Jan 11 10:52:42.87: [ 4218]: RECV: 0 total lines, 0 bad lines, 0 consecutive bad lines
Jan 11 10:52:42.87: [ 4218]: RECV: end page
Jan 11 10:52:42.87: [ 4218]: --> [10:NO CARRIER]
Jan 11 10:52:42.87: [ 4218]: <-- [9:AT+FRH=3\r]
Jan 11 10:52:42.87: [ 4218]: <-- <8:41 54 2B 46 52 48 3D 33>
Jan 11 10:52:42.87: [ 4218]: <-- <1:0D>
Jan 11 10:52:42.98: [ 4218]: --> <9:0D 0A 45 52 52 4F 52 0D 0A>
Jan 11 10:52:42.98: [ 4218]: --> [5:ERROR]
Jan 11 10:52:42.98: [ 4218]: MODEM Command error
Jan 11 10:52:42.98: [ 4218]: <-- [9:AT+FRH=3\r]
Jan 11 10:52:42.98: [ 4218]: <-- <8:41 54 2B 46 52 48 3D 33>
Jan 11 10:52:42.98: [ 4218]: <-- <1:0D>
Jan 11 10:52:43.07: [ 4218]: --> <9:0D 0A 45 52 52 4F 52 0D 0A>
Jan 11 10:52:43.07: [ 4218]: --> [5:ERROR]
Jan 11 10:52:43.07: [ 4218]: MODEM Command error
...
...
Jan 11 10:52:49.98: [ 4218]: <-- [9:AT+FRH=3\r]
Jan 11 10:52:49.98: [ 4218]: <-- <8:41 54 2B 46 52 48 3D 33>
Jan 11 10:52:49.98: [ 4218]: <-- <1:0D>
Jan 11 10:52:50.08: [ 4218]: --> <9:0D 0A 45 52 52 4F 52 0D 0A>
Jan 11 10:52:50.08: [ 4218]: --> [5:ERROR]
Jan 11 10:52:50.08: [ 4218]: MODEM Command error
Jan 11 10:52:50.08: [ 4218]: RECV keeping unconfirmed page
Jan 11 10:52:50.09: [ 4218]: RECV FAX: T.30 T2 timeout, expected page not received
Jan 11 10:52:50.09: [ 4218]: <-- [9:AT+FTH=3\r]
Jan 11 10:52:50.09: [ 4218]: <-- <8:41 54 2B 46 54 48 3D 33>
Jan 11 10:52:50.09: [ 4218]: <-- <1:0D>
Jan 11 10:52:50.18: [ 4218]: --> <9:0D 0A 45 52 52 4F 52 0D 0A>
Jan 11 10:52:50.18: [ 4218]: --> [5:ERROR]
Jan 11 10:52:50.18: [ 4218]: MODEM input buffering enabled
Jan 11 10:52:50.19: [ 4218]: RECV FAX: end
Jan 11 10:52:50.19: [ 4218]: SESSION END


 --- Lee Howard <faxguy@xxxxxxxxxxxxxxxx> wrote:   
> On 2005.01.10 03:18 Boon Hing Khoo wrote:
> > Hi,
> > 
> > I added the Tracing Mask in all my modem config files:
> > 
> > ServerTracing:          1
> > TracingMask:            0x11
> > SessionTracing:         11
> > 
> > and I restarted faxgetty, t38modem and hylafax.
> 
> Try:
> 
> ServerTracing:          1
> TracingMask:            0x11
> SessionTracing:         0xFFF
> 
> > Jan 10 18:56:43.33: [19735]: <-- [11:AT+FRM=146\r]
> > Jan 10 18:56:44.47: [19735]: --> [7:CONNECT]
> > Jan 10 18:56:44.47: [19735]: RECV: begin page
> > Jan 10 18:56:54.48: [19735]: RECV: 0 total lines, 0 bad lines, 0
> > consecutive bad lines
> 
> The point to this logging is to find out if there is actually any data 
> sent between the point at 18:56:44.47 and 18:56:54.48.
> 
> > Jan 10 18:56:54.48: [19735]: RECV: end page
> > Jan 10 18:56:54.48: [19735]: --> [10:NO CARRIER]
> > Jan 10 18:56:54.48: [19735]: <-- [9:AT+FRH=3\r]
> > Jan 10 18:56:54.58: [19735]: --> [5:ERROR]
> 
> What it looks like, however, is that the connection is disconnected at 
> 18:56:54:48.
> 
> Seeing more detailed logs would allow me to say this with greater 
> accuracy, but I strongly doubt that there's a problem on HylaFAX's 
> end.  If I were to bet on it, I'd say that you are seeing a bug in the 
> FoIP gateway.
> 
> Lee.
> 
> ____________________ HylaFAX(tm) Users Mailing List _______________________
>   To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
>  On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null
>   *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*
> 
>  

__________________________________________________
Do You Yahoo!?
Download the latest ringtones, games, and more!
http://sg.mobile.yahoo.com

____________________ HylaFAX(tm) Users Mailing List _______________________
  To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
 On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null
  *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*