[hylafax-users] COMREC Recieved DCN

To: hylafax-users@xxxxxxxxxxx
Subject: [hylafax-users] COMREC Recieved DCN
From: Stephen Carville <stephen@xxxxxxxxxxxxxx>
Date: Wed, 15 Dec 2004 12:53:48 -0800

I am at an absolute loss on this.  I have a Multitech ISI5634PCI/8 card and 
Hylafax 4.1.18.  I've had the phone company check the lines to teh DMARC, the 
building techs have checked the risers to the PBX and I checked the lines to 
the modems.  I have a ticket open with Multitech but, so far, silence from 
them.

Anyone know how I can fix this?

     Pages: 1
   Quality: Normal
      Page: North American Letter
  Received: 2004:12:15 11:26:44
TimeToRecv: 0:44
SignalRate: 12000 bit/s
DataFormat: 1-D MH
ErrCorrect: No
ReceivedOn: ttyM1b

The full document was not received because:

    COMREC received DCN

    ---- Transcript of session follows ----

Dec 15 11:25:55.21: [23299]: SESSION BEGIN 000009732 18007364795
Dec 15 11:25:55.21: [23299]: HylaFAX (tm) Version 4.2.0
Dec 15 11:25:55.21: [23299]: <-- [4:ATA\r]
Dec 15 11:26:05.41: [23299]: --> [7:CONNECT]
Dec 15 11:26:05.41: [23299]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyM1b'
Dec 15 11:26:05.41: [23299]: RECV FAX: begin
Dec 15 11:26:05.48: [23299]: --> [7:CONNECT]
Dec 15 11:26:05.55: [23299]: --> [7:CONNECT]
Dec 15 11:26:07.69: [23299]: --> [2:OK]
Dec 15 11:26:07.69: [23299]: <-- [9:AT+FRH=3\r]
Dec 15 11:26:08.44: [23299]: --> [7:CONNECT]
Dec 15 11:26:10.18: [23299]: --> [2:OK]
Dec 15 11:26:10.18: [23299]: REMOTE TSI "701 224 1599"
Dec 15 11:26:10.18: [23299]: <-- [9:AT+FRH=3\r]
Dec 15 11:26:10.24: [23299]: --> [7:CONNECT]
Dec 15 11:26:10.50: [23299]: --> [2:OK]
Dec 15 11:26:10.50: [23299]: REMOTE wants 14400 bit/s
Dec 15 11:26:10.50: [23299]: REMOTE wants A4 page width (215 mm)
Dec 15 11:26:10.50: [23299]: REMOTE wants unlimited page length
Dec 15 11:26:10.50: [23299]: REMOTE wants 3.85 line/mm
Dec 15 11:26:10.50: [23299]: REMOTE wants 1-D MH
Dec 15 11:26:10.50: [23299]: RECV training at v.17 14400 bit/s
Dec 15 11:26:10.50: [23299]: <-- [11:AT+FRM=145\r]
Dec 15 11:26:12.26: [23299]: --> [7:CONNECT]
Dec 15 11:26:13.82: [23299]: RECV: TCF 2784 bytes, 0% non-zero, 2775 zero-run
Dec 15 11:26:13.82: [23299]: --> [10:NO CARRIER]
Dec 15 11:26:13.82: [23299]: DELAY 75 ms
Dec 15 11:26:13.90: [23299]: TRAINING succeeded
Dec 15 11:26:13.90: [23299]: <-- [9:AT+FTH=3\r]
Dec 15 11:26:14.91: [23299]: --> [7:CONNECT]
Dec 15 11:26:15.35: [23299]: --> [2:OK]
Dec 15 11:26:15.35: [23299]: <-- [11:AT+FRM=146\r]
Dec 15 11:26:16.13: [23299]: --> [7:CONNECT]
Dec 15 11:26:16.13: [23299]: RECV: begin page
Dec 15 11:26:33.57: [23299]: RECV: 1088 total lines, 10 bad lines, 10 
consecutive bad lines
Dec 15 11:26:33.57: [23299]: RECV: REJECT page quality, 10-line run (max 5)
Dec 15 11:26:33.57: [23299]: RECV: end page
Dec 15 11:26:33.57: [23299]: --> [10:NO CARRIER]
Dec 15 11:26:33.57: [23299]: <-- [9:AT+FRH=3\r]
Dec 15 11:26:33.77: [23299]: --> [7:CONNECT]
Dec 15 11:26:34.91: [23299]: --> [2:OK]
Dec 15 11:26:34.91: [23299]: RECV recv MPS (more pages, same document)
Dec 15 11:26:34.91: [23299]: <-- [9:AT+FRS=7\r]
Dec 15 11:26:35.14: [23299]: --> [2:OK]
Dec 15 11:26:35.14: [23299]: <-- [9:AT+FTH=3\r]
Dec 15 11:26:36.25: [23299]: --> [7:CONNECT]
Dec 15 11:26:36.77: [23299]: --> [2:OK]
Dec 15 11:26:36.77: [23299]: RECV send RTN (retrain negative)
Dec 15 11:26:36.77: [23299]: <-- [9:AT+FRH=3\r]
Dec 15 11:26:37.20: [23299]: --> [7:CONNECT]
Dec 15 11:26:38.94: [23299]: --> [2:OK]
Dec 15 11:26:38.94: [23299]: REMOTE TSI "701 224 1599"
Dec 15 11:26:38.94: [23299]: <-- [9:AT+FRH=3\r]
Dec 15 11:26:39.09: [23299]: --> [7:CONNECT]
Dec 15 11:26:39.26: [23299]: --> [2:OK]
Dec 15 11:26:39.26: [23299]: REMOTE wants 12000 bit/s
Dec 15 11:26:39.26: [23299]: REMOTE wants A4 page width (215 mm)
Dec 15 11:26:39.26: [23299]: REMOTE wants unlimited page length
Dec 15 11:26:39.26: [23299]: REMOTE wants 3.85 line/mm
Dec 15 11:26:39.26: [23299]: REMOTE wants 1-D MH
Dec 15 11:26:39.26: [23299]: RECV training at v.17 12000 bit/s
Dec 15 11:26:39.26: [23299]: <-- [11:AT+FRM=121\r]
Dec 15 11:26:41.01: [23299]: --> [7:CONNECT]
Dec 15 11:26:42.57: [23299]: RECV: TCF 2320 bytes, 0% non-zero, 2315 zero-run
Dec 15 11:26:42.57: [23299]: --> [10:NO CARRIER]
Dec 15 11:26:42.57: [23299]: DELAY 75 ms
Dec 15 11:26:42.65: [23299]: TRAINING succeeded
Dec 15 11:26:42.65: [23299]: <-- [9:AT+FTH=3\r]
Dec 15 11:26:43.75: [23299]: --> [7:CONNECT]
Dec 15 11:26:44.27: [23299]: --> [2:OK]
Dec 15 11:26:44.27: [23299]: <-- [11:AT+FRM=122\r]
Dec 15 11:26:44.94: [23299]: --> [7:CONNECT]
Dec 15 11:26:44.94: [23299]: RECV: begin page
Dec 15 11:26:57.65: [23299]: RECV: 1093 total lines, 19 bad lines, 19 
consecutive bad lines
Dec 15 11:26:57.65: [23299]: RECV: REJECT page quality, 19-line run (max 5)
Dec 15 11:26:57.65: [23299]: RECV: end page
Dec 15 11:26:57.65: [23299]: --> [10:NO CARRIER]
Dec 15 11:26:57.65: [23299]: <-- [9:AT+FRH=3\r]
Dec 15 11:26:57.88: [23299]: --> [7:CONNECT]
Dec 15 11:26:59.08: [23299]: --> [2:OK]
Dec 15 11:26:59.08: [23299]: RECV recv EOP (no more pages or documents)
Dec 15 11:26:59.08: [23299]: <-- [9:AT+FRS=7\r]
Dec 15 11:26:59.30: [23299]: --> [2:OK]
Dec 15 11:26:59.30: [23299]: <-- [9:AT+FTH=3\r]
Dec 15 11:27:00.40: [23299]: --> [7:CONNECT]
Dec 15 11:27:00.92: [23299]: --> [2:OK]
Dec 15 11:27:00.92: [23299]: RECV send RTN (retrain negative)
Dec 15 11:27:00.92: [23299]: <-- [9:AT+FRH=3\r]
Dec 15 11:27:01.34: [23299]: --> [7:CONNECT]
Dec 15 11:27:02.54: [23299]: --> [2:OK]
Dec 15 11:27:02.54: [23299]: RECV recv DCN
Dec 15 11:27:02.54: [23299]: RECV keeping unconfirmed page
Dec 15 11:27:02.54: [23299]: RECV FAX (000009732): from 701 224 1599, page 1 
in 0:49, INF, 3.85 line/mm, 1-D MH, 12000 bit/s
Dec 15 11:27:02.54: [23299]: RECV FAX (000009732): recvq/fax000013315.tif from 
701 224 1599, route to <unspecified>, 1 pages in 0:57
Dec 15 11:27:02.54: [23299]: RECV FAX: COMREC received DCN
Dec 15 11:27:02.54: [23299]: <-- [9:AT+FTH=3\r]
Dec 15 11:27:03.64: [23299]: --> [7:CONNECT]
Dec 15 11:27:04.17: [23299]: --> [2:OK]
Dec 15 11:27:04.17: [23299]: RECV FAX (000009732): session with 701 224 1599 
terminated abnormally: COMREC received DCN
Dec 15 11:27:04.17: [23299]: RECV FAX: bin/faxrcvd "recvq/fax000013315.tif" 
"ttyM1b" "000009732" "COMREC received DCN" "" ""
Dec 15 11:27:04.18: [23299]: RECV FAX: end
Dec 15 11:27:04.18: [23299]: SESSION END

-- 
Stephen Carville
Unix and Network Adminstrator
DPSI
6033 W.Century Blvd.
Los Angeles, CA 90045
310-342-3602

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