Re: [hylafax-users] various receive errors with hylafax 4.2.0: COMREC received DCN this time

[marthter <marthter@xxxxxxxx>]

Sławek Staciwa wrote  on 04/11/04 02:05 AM:

> > I had hylafax 4.1.8 for about a year, but since I upgraded, I seem to 
> > get a lot more receive errors, like 50% (very approximate).  However, 
> > the reasons stated in the e-mails don't seem to be consistent, and if 
> > the sender retries, most of the time, it works.  Anyway, I figured 
> > I'd wait for the next fax that had a problem (only about 2 or 3 total 
> > per week on this machine), so the log below is what I get.
> >
> > Is this log enough or should I change the lines in config.ttyS1
> >
> > ServerTracing:             1
> > SessionTracing:            11
> >
> > to something else?  What?
> >
> > (the pdf that I get has the header bar and nothing else, it is blank, 
> > but I'd say it is blank in the sense that a blank page was fed into 
> > the sender's machine, because I can see a pixel or two of noise or dirt)
> >
> > Any help would be appreciated.  Thanks in advance.
> >
> > Martin
> >
> > Nov 03 12:22:19.71: [ 3415]: --> [2:OK]
> > Nov 03 12:22:19.71: [ 3415]: RECV FAX (000000523): session with  
> > terminated
> > abnormally: COMREC received DCN
> In my box  hylafax is behind Panasonic PBX,   and PBX is connected by 
> the E1 (T1 in US)
> COMREC received DCN appears when PBX lost synchronisation with a E1.
> Did your box is behind PBX ??
>
> Greets
> Sławek S.

Thanks for your reply...

There is no PBX in the picture.  This is a normal residential analog 
phone line, no call waiting or other features that can make noise on the 
line.  It does have "ident-a-call" (local brand name for distinctive 
ring), and the line goes through a ring selector box, so the modem only 
ever sees a ring when it is a fax call (that part has been working fine 
since I first set up this box back in the 4.1.8 timeframe).

Martin


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