Re: [hylafax-users] New to HylaFAX - Having a problem

[Rob <vap1d@xxxxxxxxx>]

--- Lee Howard <faxguy@xxxxxxxxxxxxxxxx> wrote:
> On 2004.04.21 14:35 Rob wrote:
> > Agreed..  I must admit I'm not well versed with
> > fax
> > internals so am unsure where to start
> > troubleshooting
> > an issue like this that was encountered at two
> > different recipient locations (eGIX, HylaFAX).
> 
> Set up a HylaFAX box for your customer ;-)

Actually I did, it is what he is using now instead of
eGIX.  It is *his* customer trying to send him a fax
into HylaFAX.

> > Here is the log that was associated with the fax.
> 
> Well, the log you sent certainly indicates no
> problem.  It certainly 
> looks like only three pages were sent.  Could the
> other pages have 
> possibly been received in the previous call?
> 
> Lee.

Not that I can see.  There are no faxes in the log
that are anywhere near the time frame of this one.

Thanks for having a look at the log.  I'm not sure
where to go from here.

Rob-


	
		
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