Hi
On Wed, 2004-03-24 at 15:38, Lee Howard wrote:
Look at the session logs to support your theory. Find the session log
where the handshake didn't work, then send it here.
Part of the problem is that I'm only getting second or third hand vague
"oh your fax machine isn't working" messages, so I don't know when this
is happening. I'll see if I can bash some more information out of the
next person who reports it.
I love those, I get them all the time. What I do is leave all the
logging on full and keep them for several months. Then when people
complain I ask for a phone number and search for that. In your case
you don't have the phone number yet but you could search the logs for a
large time gap between answering and anything else, like in your
example below. 