[hylafax-users] I'm fed up with faxing under linux :-)

["Krzysztof Cieniuch" <kcieniuch@xxxxx>]

Hi,

Since I've didn't get answer on my previous post
I try ask again.
Now I'm using two modems, first: highly recommended
ZyXEL U-1496E+ and second ASMAX external fax/modem 
based on ROCKWELL V1456VQE chipset. 
My system is:
HylaFAX 4.1.8 compiled from sources 
GNU Ghostscript 7.07 compiled from sources
running Debian 3.0r2, with kernel 2.4.24
I love HylaFAX for it design which gives 
great flexibility in setting up faxing environment
(I'm using MySQL to store sent and received faxes in pdf
format. To achieve this I've written some perl scripts on 
server side and used redmon + client program written in 
wxWindows)
There is nothing I can complain about "software part" of 
HylaFAX, but when it comes to hardware i.e. modems it's
a real pain.
I live in Poland getting modems recomended on hylafax site
is very hard more over most of them are old or very old models 
which aren't made anymore. 
I've managed to buy ZyXEL U-1496E+ and must say that it is big
disappointment to me it fails much more frequent to send/receive
faxes than it should. I brought V1456VQE from home 
and it works great. On mailing list when something doesn't
work first answer is use Class1 second try different modem this 
is not acceptable solutions to say at least.
I've seen so many Windows faxservers working without
any problems with almost any faxmodem/isdn modem you name it
So now I'm not so convinced that most of the cases is flaky 
hardware/modem.
It seems that the biggest issue is choosing the RIGHT modem.
(so what that I can configure my system in any way I want when 
i can't send fax with it)
I think that HylaFAX users(talking about us :-))
should start keep modem list as current as possible
My very,very small contribution :-))
1) I've tested U.S.Robotics 56KFax-Modem (model 5630) it worked
but I didn't tested it much, it had no problem to connect to
Canon Laser 9000 series which is my quality test :-).
CallerID doesn't work (on windows also so I've stopped trying)

2)ASMAX FAX/MODEM on ROCKWELL V1456VQE chipset must say that
in Class1 there is no problems sending/reciving. Class2.0 
doesn't work. I think that on the market there are dozens of 
modems from different manufacturers which are using this chipset
so it is worth trying them also.CallerID doesn't work because 
it is not supported by this model :-)

3)ZyXEL U-1496E+ firmware 6.21, Well ... I wouldn't recommend
this modem I've tried it in Class1 Class2 Class2.0
with different options, all failed I think there must be some 
hardware problem. To often I've got no carrier, so it must be 
to sensitive for some fax machines.Don't get me wrong it
manages to send and receive faxes but there are many failed 
attempts.Caller ID doesn't work I don't know why.

Could somebody tell me why I get so often No Carrier with this 
modem.
My logs regarding ZyXEL and this problem.

Class1:
Feb 19 18:21:09.95: [ 2889]: NSF remote fax equipment: Canon 
Laser Class 9000 Series
Feb 19 18:21:09.95: [ 2889]: NSF remote station ID: "Cut"
Feb 19 18:21:09.95: [ 2889]: <-- [9:AT+FRH=3\r]
Feb 19 18:21:09.97: [ 2889]: --> [7:CONNECT]
Feb 19 18:21:10.64: [ 2889]: --> [2:OK]
Feb 19 18:21:10.64: [ 2889]: REMOTE CSI "Cut"
Feb 19 18:21:10.64: [ 2889]: <-- [9:AT+FRH=3\r]
Feb 19 18:21:10.66: [ 2889]: --> [7:CONNECT]
Feb 19 18:21:10.96: [ 2889]: --> [2:OK]
Feb 19 18:21:10.96: [ 2889]: REMOTE best rate 33600 bit/s
Feb 19 18:21:10.96: [ 2889]: REMOTE max page width 1728 pixels 
in 215 mm
Feb 19 18:21:10.96: [ 2889]: REMOTE max unlimited page length
Feb 19 18:21:10.96: [ 2889]: REMOTE best vres 7.7 line/mm
Feb 19 18:21:10.96: [ 2889]: REMOTE best format 2-D MMR
Feb 19 18:21:10.96: [ 2889]: REMOTE supports T.30 Annex A, ECM
Feb 19 18:21:10.96: [ 2889]: REMOTE best 10 ms/scanline
Feb 19 18:21:10.96: [ 2889]: USE 14400 bit/s
Feb 19 18:21:10.96: [ 2889]: USE 10 ms/scanline
Feb 19 18:21:10.96: [ 2889]: SEND file "docq/doc29.ps;41"
Feb 19 18:21:10.96: [ 2889]: USE page width 1728 pixels in 215 
mm
Feb 19 18:21:10.96: [ 2889]: USE unlimited page length
Feb 19 18:21:10.96: [ 2889]: USE 7.7 line/mm
Feb 19 18:21:10.96: [ 2889]: USE 2-D MR
Feb 19 18:21:10.96: [ 2889]: SEND training at v.17 14400 bit/s
Feb 19 18:21:10.96: [ 2889]: <-- [9:AT+FTH=3\r]
Feb 19 18:21:11.43: [ 2889]: --> [10:NO CARRIER]

What has happened here that I've got no carrier ??
And than Errors:

Feb 19 18:21:11.43: [ 2889]: Error sending T.30 prologue frames
Feb 19 18:21:11.43: [ 2889]: SEND training at v.17 12000 bit/s
Feb 19 18:21:11.43: [ 2889]: <-- [9:AT+FTH=3\r]
Feb 19 18:21:11.45: [ 2889]: --> [5:ERROR]
[CUT]

Feb 20 16:52:48.14: [  281]: NSF remote fax equipment: Canon 
Laser Class 9000 Series
Feb 20 16:52:48.14: [  281]: NSF remote station ID: "Cut"
Feb 20 16:52:48.14: [  281]: <-- [9:AT+FRH=3\r]
Feb 20 16:52:48.16: [  281]: --> [7:CONNECT]
Feb 20 16:52:48.83: [  281]: --> [2:OK]
Feb 20 16:52:48.83: [  281]: REMOTE CSI "Cut"
Feb 20 16:52:48.83: [  281]: <-- [9:AT+FRH=3\r]
Feb 20 16:52:48.85: [  281]: --> [7:CONNECT]
Feb 20 16:52:49.10: [  281]: --> [2:OK]
Feb 20 16:52:49.10: [  281]: REMOTE best rate 14400 bit/s
Feb 20 16:52:49.10: [  281]: REMOTE max page width 1728 pixels 
in 215 mm
Feb 20 16:52:49.10: [  281]: REMOTE max unlimited page length
Feb 20 16:52:49.10: [  281]: REMOTE best vres 7.7 line/mm
Feb 20 16:52:49.10: [  281]: REMOTE best format 2-D MMR
Feb 20 16:52:49.10: [  281]: REMOTE supports T.30 Annex A, ECM
Feb 20 16:52:49.10: [  281]: REMOTE best 10 ms/scanline
Feb 20 16:52:49.10: [  281]: USE 14400 bit/s
Feb 20 16:52:49.10: [  281]: USE 10 ms/scanline
Feb 20 16:52:49.10: [  281]: SEND file "docq/doc34.ps;41"
Feb 20 16:52:49.10: [  281]: USE page width 1728 pixels in 215 
mm
Feb 20 16:52:49.10: [  281]: USE unlimited page length
Feb 20 16:52:49.10: [  281]: USE 7.7 line/mm
Feb 20 16:52:49.10: [  281]: USE 2-D MR
Feb 20 16:52:49.10: [  281]: SEND training at v.17 14400 bit/s
Feb 20 16:52:49.10: [  281]: <-- [9:AT+FTH=3\r]
Feb 20 16:52:49.13: [  281]: --> [7:CONNECT]
Feb 20 16:52:49.13: [  281]: <-- data [23]
Feb 20 16:52:49.13: [  281]: <-- data [2]

Notice, this is the same fax equipment Canon 9000
but this time no problem. Why?


Class2:
Mar 04 17:22:44.78: [ 7935]: --> [2:OK]
Mar 04 17:22:44.79: [ 7935]: REMOTE best rate 4800 bit/s
Mar 04 17:22:44.79: [ 7935]: REMOTE max page width 1728 pixels 
in 215 mm
Mar 04 17:22:44.79: [ 7935]: REMOTE max unlimited page length
Mar 04 17:22:44.79: [ 7935]: REMOTE best vres 7.7 line/mm
Mar 04 17:22:44.79: [ 7935]: REMOTE best format 1-D MR
Mar 04 17:22:44.79: [ 7935]: REMOTE best 20 ms, 10 ms/scanline
Mar 04 17:22:44.79: [ 7935]: USE 4800 bit/s
Mar 04 17:22:44.79: [ 7935]: USE 20 ms, 10 ms/scanline
Mar 04 17:22:44.79: [ 7935]: SEND file "docq/doc238.ps;01"
Mar 04 17:22:44.79: [ 7935]: USE page width 1728 pixels in 215 
mm
Mar 04 17:22:44.79: [ 7935]: USE unlimited page length
Mar 04 17:22:44.79: [ 7935]: USE 7.7 line/mm
Mar 04 17:22:44.79: [ 7935]: USE 1-D MR
Mar 04 17:22:44.79: [ 7935]: <-- [24:AT+FDIS=1,1,0,2,0,0,0,4\r]
Mar 04 17:22:44.91: [ 7935]: --> [2:OK]
Mar 04 17:22:44.91: [ 7935]: <-- [7:AT+FDT\r]
Mar 04 17:22:51.19: [ 7935]: --> [21:+FDCS:1,1,0,2,0,0,0,3]
Mar 04 17:22:51.19: [ 7935]: --> [7:CONNECT]

So Ok we have connected

Mar 04 17:22:51.19: [ 7935]: SEND wait for XON
Mar 04 17:22:51.19: [ 7935]: --> [1:^Q]
Mar 04 17:22:51.19: [ 7935]: SEND begin page
Mar 04 17:22:51.20: [ 7935]: <-- data [1030]

but different attempt and no luck :-( 

Mar 04 17:24:55.46: [ 7951]: NSF remote fax equipment: 
Panasonic KX-F230 or KX-FT21 or ...
Mar 04 17:24:55.46: [ 7951]: NSF remote station ID: "Cut"
Mar 04 17:24:55.62: [ 7951]: --> [27:+FCSI:         cut ]
Mar 04 17:24:55.62: [ 7951]: REMOTE CSI "cut"
Mar 04 17:24:55.62: [ 7951]: --> [21:+FDIS:1,3,0,2,1,0,0,4]
Mar 04 17:24:55.62: [ 7951]: --> [2:OK]
Mar 04 17:24:55.62: [ 7951]: REMOTE best rate 9600 bit/s
Mar 04 17:24:55.62: [ 7951]: REMOTE max page width 1728 pixels 
in 215 mm
Mar 04 17:24:55.62: [ 7951]: REMOTE max unlimited page length
Mar 04 17:24:55.62: [ 7951]: REMOTE best vres 7.7 line/mm
Mar 04 17:24:55.62: [ 7951]: REMOTE best format 2-D MR
Mar 04 17:24:55.62: [ 7951]: REMOTE best 20 ms, 10 ms/scanline
Mar 04 17:24:55.62: [ 7951]: USE 9600 bit/s
Mar 04 17:24:55.62: [ 7951]: USE 20 ms, 10 ms/scanline
Mar 04 17:24:55.62: [ 7951]: SEND file "docq/doc237.ps;41"
Mar 04 17:24:55.63: [ 7951]: USE page width 1728 pixels in 215 
mm
Mar 04 17:24:55.63: [ 7951]: USE unlimited page length
Mar 04 17:24:55.63: [ 7951]: USE 7.7 line/mm
Mar 04 17:24:55.63: [ 7951]: USE 2-D MR
Mar 04 17:24:55.63: [ 7951]: <-- [24:AT+FDIS=1,3,0,2,1,0,0,4\r]
Mar 04 17:24:55.75: [ 7951]: --> [2:OK]
Mar 04 17:24:55.75: [ 7951]: <-- [7:AT+FDT\r]
Mar 04 17:25:05.02: [ 7951]: --> [10:NO CARRIER]

again no carrier  why ?

Class 2.0
Mar 08 16:18:53.60: [11618]: NSF remote fax equipment: 
Panasonic KX-F230 or KX-FT21 or ...
Mar 08 16:18:53.60: [11618]: NSF remote station ID: "Cut"
Mar 08 16:18:53.60: [11618]: --> [26:+FCI:         cut ]
Mar 08 16:18:53.60: [11618]: REMOTE CSI "cut"
Mar 08 16:18:53.60: [11618]: --> [20:+FIS:1,3,0,2,1,0,0,4]
Mar 08 16:18:53.60: [11618]: --> [2:OK]
Mar 08 16:18:53.60: [11618]: REMOTE best rate 9600 bit/s
Mar 08 16:18:53.60: [11618]: REMOTE max page width 1728 pixels 
in 215 mm
Mar 08 16:18:53.61: [11618]: REMOTE max unlimited page length
Mar 08 16:18:53.61: [11618]: REMOTE best vres 7.7 line/mm
Mar 08 16:18:53.61: [11618]: REMOTE best format 2-D MR
Mar 08 16:18:53.61: [11618]: REMOTE best 20 ms, 10 ms/scanline
Mar 08 16:18:53.61: [11618]: USE 9600 bit/s
Mar 08 16:18:53.61: [11618]: USE 20 ms, 10 ms/scanline
Mar 08 16:18:53.61: [11618]: SEND file "docq/doc288.ps;41"
Mar 08 16:18:53.61: [11618]: USE page width 1728 pixels in 215 
mm
Mar 08 16:18:53.61: [11618]: USE unlimited page length
Mar 08 16:18:53.61: [11618]: USE 7.7 line/mm
Mar 08 16:18:53.61: [11618]: USE 2-D MR
Mar 08 16:18:53.61: [11618]: <-- [23:AT+FIS=1,3,0,2,1,0,0,4\r]
Mar 08 16:18:53.72: [11618]: --> [2:OK]
Mar 08 16:18:53.72: [11618]: <-- [7:AT+FDT\r]
Mar 08 16:18:54.28: [11618]: --> [10:NO CARRIER]

Again why we get no carrier here ?

Mar 08 16:18:54.28: [11618]: MODEM No carrier
Mar 08 16:18:54.28: [11618]: <-- [7:AT+FKS\r]

I'm not searching for solution I doubt there is,
now I'm only curious why apparently randomly I get no carrier 
at this point. Remote hangup on me bad signal etc. ?
I don't think that there is problem with my config but maybe 
I'm wrong ?

I'm using config files from HylaFAX source and tried this 
options:

RTNHandlingMethod:      Giveup
ModemSetupAACmd:        AT+FAA=0 
ModemRate:              38400
ModemResetCmds:                AT&B1&N0&S0*F0S18=2S38.3=1S39=0
(lowering rate to 19200 has no impact on sending/receiving so 
I've left it that way)
(Phase B/C timeout propably helped with some Panasonic 
faxmachines)
Class2PHCTOCmd:         AT+FPHCTO=FF

Class2DCCQueryCmd:      "!(0,1),(0-5),(0-4),(0),(0,1),(0),(0),
(0-7)"
I know that there should be some help on this but I didn't
find it .Anybody knows ?

Chris

PS. Still waiting for MultiTech modems.

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