Re: [hylafax-users] HylaFAX sends Multiple Copies to Certain Fax Machines

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

On 2003.12.30 10:21 Robert Cole wrote:
> I'm having the exact same problem with 4.1.8 and have just finished
> researching the problem in archives, etc and haven't found a solution.
>
> My issue is not only with multiple copies of the same page during the
> fax
> session but with the system resending (redialing) the fax over and
> over again
> and sending the multiple copies over and over again.
>
> My issue seems to be only 3 pages though. I send a one page fax and 3
> pages of
> are received during that fax session then it ends the session
> successfully
> yet dials again and sends those 3 pages again.
>
> Anyone know how to resolve this issue? Seems a hylafax setup issue or
> possibly
> a modem setting but I doubt Jody and I have the exact same modem.

> Dec 29 19:06:27.86: [16749]: SEND recv RTN (retrain negative)

> Dec 29 19:06:53.76: [16749]: SEND recv RTN (retrain negative)

> Dec 29 19:07:21.93: [16749]: SEND recv RTN (retrain negative)

In your case the remote system is sending you RTN (retransmit the same 
page because it is of unacceptable quality) and you're simply complying 
with its wishes by resending them.  You probably want to look into 'man 
hylafax-config' RTNHandlingMethod.

Lee.

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