Hylafax Mailing List Archives

[Date Prev][Date Next][Thread Prev][Thread Next] [Date Index] [Thread Index]

[hylafax-users] Hylafax not retrying failed calls



Hi.  I just joined this list.  A bit of background first:
 
We run one instance of Hylafax, on an AIX server, and it's sole purpose is to deliver alpha pages (passed to it via a custom-built interface app.) to our internal paging system, via modem, using TAP protocol.  I'm afraid it's probably a very old version - I don't even know what - but it generally runs quite well, and has for many years.
 
Our paging system, for some bizarre reason (which I'm pursuing with the vendor) very often answers the phone with just a click or a short busy signal (no modem answertone).  Hylafax will usually just wait a short time and re-try the page, and is usually successful.  HOWEVER, I saw at least two instances recently (and have heard reports of more) where it just gave up after the first "Busy signal detected".  Does anyone know what would cause it to just quit after one failure, when it usually will retry until successful?
 



--------------------------------------------------------------------------------------------------------------
The HIPAA Privacy Rule requires covered entities to safeguard certain Protected Health Information (PHI) related to a person's healthcare. Information being sent to you may include PHI, after appropriate consent, acknowledgment, or authorization from the patient or under circumstances that do not require patient authorization. You, the recipient, are obligated to maintain PHI in a safe and secure manner. You may not re-disclose this patient information without additional patient consent or as required by law. Unauthorized re-disclosure or failure to safeguard PHI could subject us, or you, to penalties described in federal (HIPAA) and state law. If you, the reader of this message, are not the intended recipient, or the employee or agent responsible to deliver it to the intended recipient, please notify us immediately and destroy the related message. Thanks for your help.


Home
Report any problems to webmaster@hylafax.org

HylaFAX is a trademark of Silicon Graphics Corporation.
Internet connectivity for hylafax.org is provided by:
VirtuALL Private Host Services