Re: [hylafax-users] Is there something special about "10 pages" in outgoing fax jobs?

["Darren Nickerson" <darren.nickerson@xxxxxxxx>]

Dear Intrepid HylaFAX User,

(apologies, but if you decide to grace us with your name, I'll know how to
address you in the future ';-) )

Please repeat your tests without RTFCC or V.34 enabled by changing your
config file to read:

Class2RTFCC:            no   # my modem reports non-zero data to this but
I'm too scared to use it
ModemDialCmd:           AT+FCC=,5,,,,,,,0;DT%s

and restarting faxgetty, and let us know how you fare.

I'm not aware of any 10-page limitation of the Multitechs ... we once had a
customer whose PBX would limit call duration to 6 minutes though, which was
a bugger to track down because long faxes always died horribly, but at
different pages counts depending upon the types of pages being sent (how
much data on them, home compressible etc) and the negotiated session
parameters for that particular call.

-Darren

--
Darren Nickerson
Senior Sales & Support Engineer
iFax Solutions, Inc. www.ifax.com
darren.nickerson@xxxxxxxx
+1.215.438.4638 office
+1.215.243.8335 fax

----- Original Message ----- 
From: "An Intrepid HylaFax User" <hylafax@xxxxxxxxx>
To: <hylafax-users@xxxxxxxxxxx>
Sent: Monday, October 13, 2003 12:01 AM
Subject: [hylafax-users] Is there something special about "10 pages" in
outgoing fax jobs?


> In the continuing saga of my Multi-Tech deployment, I have some
preliminary
> reports of problems with fax jobs larger than 10 pages.
>
> They always send 10 pages, then disconnect, then send the next 10, then
> disconnect, until the entire fax is issued.
>
> I see the following in my logs (on the aborted jobs):
>
> Oct 13 03:26:55.24: [30801]: <-- data [2]
> Oct 13 03:27:17.89: [30801]: --> [7:+FHS:52]
> Oct 13 03:27:17.89: [30801]: REMOTE HANGUP: No response to MPS repeated 3
> times (code 52)
>
> Is there something special about "10 pages" in the fax universe?
>
> This has happened to three different endpoints so far - one of which I
know
> uses consumer equipment (Brother model), and the other two are banks.
>
> Thanks!
>
> My config file is simple -- my Multi-tech ZBA has the latest 1.28C
firmware:
> Relevant portions:
>
> MaxConsecutiveBadLines: 20
> MaxRecvPages:           50
>
> ModemType:              Class2.1
> ModemRate:              57600           # for V.34 faxing
> ModemNoFlowCmd:         AT&K0
> ModemSoftFlowCmd:       AT&K4
> ModemHardFlowCmd:       AT&K3
>
> Class2APCmd:            AT+FAP=1,1,1
> ###Class2BUGCmd:          AT+FBU=0        # early firmware is buggy
> Class2CQCmd:            AT+FCQ=1,0
> Class2SendRTC:          yes
> Class2UseHex:           yes
>
> # versions that respond to AT+FFC=? with non-zero data support RTFCC
> Class2RTFCC:            yes   # my modem reports non-zero data to this
>
> # unfortunately, HylaFAX can't currently receive in color
> ModemAnswerCmd:         AT+FCC=,,,,,,,,0;A
> # and, let's try to prevent any color sending attempts, also
> ModemDialCmd:           AT+FCC=,,,,,,,,0;DT%s
>
> =R=
>
>
>
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