[hylafax-users] Receiving Fax Hangs Server

["Therese Hart" <therese@xxxxxxxxxxx>]

I have searched all archives and FAQs for a solution to my problem and I've come up empty.  I was running version 4.1beta2 for 6 months or so without any problems on SCO UnixWare 7.1.0.  All of a sudden, my server started hanging when I would receive a fax.  Could not get any response from the server at all, except for a ping.  No keyboard response, telnet, or rlogin.  Nothing.  I had to slam the server just to get it back usable, until the next time a fax was received.

Removed current version, downloaded 4.1.7, compiled and installed.  Still had the same problem.  Loaded a fresh OS on different hardware.  Then loaded 4.1.7 again and still have the same problem.  I have folks ready to hang me at this point because I cannot get Hylafax to a useable point any longer.  Need any assistance I can get.

 

Here is my log file:

Oct 10 10:38:38.46: [22914]: SESSION BEGIN 00000008 12516398217

Oct 10 10:38:38.47: [22914]: HylaFAX (tm) Version 4.1.7

Oct 10 10:38:38.50: [22914]: <-- [4:ATA\r]

Oct 10 10:38:41.61: [22914]: --> [3:FAX]

Oct 10 10:38:47.47: [22914]: --> [5:+FCON]

Oct 10 10:38:47.47: [22914]: ANSWER: FAX CONNECTION DEVICE '/dev/tty001'

Oct 10 10:38:47.47: [22914]: STATE CHANGE: ANSWERING -> RECEIVING

Oct 10 10:38:47.47: [22914]: MODEM input buffering enabled

Oct 10 10:38:47.47: [22914]: RECV FAX: begin

Oct 10 10:38:49.03: [22914]: --> [29:+FTSI: "334-639-8214 "]

Oct 10 10:38:49.03: [22914]: REMOTE TSI "334-639-8214"

Oct 10 10:38:49.43: [22914]: --> [22:+FDCS: 1,3,0,2,0,0,0,0]

Oct 10 10:38:49.43: [22914]: REMOTE wants 9600 bit/s

Oct 10 10:38:49.43: [22914]: REMOTE wants page width 1728 pixels in 215 mm

Oct 10 10:38:49.43: [22914]: REMOTE wants unlimited page length

Oct 10 10:38:49.43: [22914]: REMOTE wants 7.7 line/mm

Oct 10 10:38:49.43: [22914]: REMOTE wants 1-D MR

Oct 10 10:38:49.53: [22914]: --> [2:OK]

Oct 10 10:38:49.54: [22914]: <-- [7:AT+FDR\r]

Oct 10 10:38:51.31: [22914]: --> [5:+FCFR]

Oct 10 10:38:53.59: [22914]: --> [22:+FDCS: 1,3,0,2,0,0,0,0]

Oct 10 10:38:53.59: [22914]: REMOTE wants 9600 bit/s

Oct 10 10:38:53.59: [22914]: REMOTE wants page width 1728 pixels in 215 mm

Oct 10 10:38:53.59: [22914]: REMOTE wants unlimited page length

Oct 10 10:38:53.59: [22914]: REMOTE wants 7.7 line/mm

Oct 10 10:38:53.59: [22914]: REMOTE wants 1-D MR

Oct 10 10:38:53.59: [22914]: --> [7:CONNECT]

Oct 10 10:38:53.59: [22914]: RECV: begin page

Oct 10 10:38:53.59: [22914]: MODEM set XON/XOFF/FLUSH: input ignored, output generated

Oct 10 10:38:53.59: [22914]: RECV: send trigger 021

Oct 10 10:38:53.59: [22914]: <-- data [1]

Therese Hart
Senior R&D Analyst
CPSI