[hylafax-users] sendfax fails

["Jensen, Chris" <JensenC@augsburgfortress.org>]

Title: sendfax fails

Hello--

I am setting up Hylafax for the first time. Please forgive what is probably a newbie question, but I don't see an obvious answer in the FAQ, so here goes.

I have compiled and installed the newest version of HF on an HP-UX 11.0 system. Compile and install seemed to go fine. As an initial test, I am attempting to send a simple fax from the command line. I receive an e-mail indicating that this fails (see second output sample below). Any suggestions?

The system can definitely see my modem, as the output from probemodem indicates, though that 'not found' message is disturbing:

# ./probemodem
Serial port that modem is connected to []? cul0p2
./probemodem[140]: !:  not found
 
Now we are going to probe the tty port.  This takes a few seconds,
so be patient.  Note that if you do not have the modem cabled to
the port, or the modem is turned off, this may hang (just go and
cable up the modem or turn it on, or whatever).
 
Probing for best speed to talk to modem: 38400 OK.
 
This looks like a Class 1 and 2 modem.

[many lines of output clipped]
[end probemodem output]

[Begin failure notification e-mail]

Your facsimile job to 93303116 failed because:
    <no reason recorded>

    ---- Transcript of session follows ----

    No transcript available.

    ---- Unsent job status ----

   Destination: 93303116
         JobID: 2
       GroupID: 2
        Sender: jensenc
      Mailaddr: jensenc@augsburgfortress.org
Submitted From: localhost
    Page Width: 215 (mm)
   Page Length: 279 (mm)
    Resolution: 98 (lpi)
        Status:   (nothing available)
       Dialogs: 0 (exchanges with remote device)
         Dials: 0 (consecutive failed calls to destination)
         Calls: 0 (total phone calls placed)
         Pages: 0 (pages transmitted)
      TotPages: 0 (total pages to transmit)
      Attempts: 0 (attempts to send current page)
        Dirnum: 0 (directory of next page to send)

    ---- Documents submitted for transmission ----

The following documents were submitted for transmission and are
available on the server for reuse until they are automatically
purged when this job is removed.  Documents may also be manually
removed using the faxrm command; consult faxrm(1) for information.

Filename                 Size Type
docq/doc2.cover         10499 PostScript cover page
docq/doc3.ps.2           8360 PostScript
[end failure e-mail]

faxstat indicates:

# faxstat
HylaFAX scheduler on erp-s1: Running

Thanks for any suggestions you can provide!

--Chris

*************************************
Chris Jensen
UNIX System Administrator
Augsburg Fortress Publishers
Tel: (612)330-3498

"Omnia pręclara tam difficilia quam rara sunt." --Spinoza