[hylafax-users] Unspecified Phase C error (HylaFAX 4.1.3, RedHat Linux 7.3, ZyXELOmni 56K plus)

[Maurice Galland <maurice.galland@kariboo.com>]

Hi there,

One more of these "Phase C" errors here!

HylaFAX version: 4.1.3 (rebuild from SRPM)
OS: RedHat Linux 7.3
Modem: ZyXEL Omni 56K plus
Modem class: 2.0
Modem firmware version: 1.10 (latest available from ZyXEL website)

     ---- Transcript of session follows ----

Sep 04 19:29:08.58: [ 2027]: SESSION BEGIN 00000020 41216410552
Sep 04 19:29:08.58: [ 2027]: HylaFAX (tm) Version 4.1.3
Sep 04 19:29:08.58: [ 2027]: <-- [4:ATA\r]
Sep 04 19:29:18.57: [ 2027]: --> [4:+FCO]
Sep 04 19:29:18.57: [ 2027]: ANSWER: FAX CONNECTION  DEVICE '/dev/modem'
Sep 04 19:29:18.57: [ 2027]: sched policy=1, priority=1
Sep 04 19:29:18.57: [ 2027]: RECV FAX: begin
Sep 04 19:29:18.86: [ 2027]: --> [27:+FTI:"    +41 22 716 42 06"]
Sep 04 19:29:18.86: [ 2027]: REMOTE TSI "+41 22 716 42 06"
Sep 04 19:29:18.86: [ 2027]: --> [20:+FCS:0,3,0,2,0,0,0,0]
Sep 04 19:29:18.86: [ 2027]: REMOTE wants 9600 bit/s
Sep 04 19:29:18.86: [ 2027]: REMOTE wants page width 1728 pixels in 215 mm
Sep 04 19:29:18.86: [ 2027]: REMOTE wants unlimited page length
Sep 04 19:29:18.86: [ 2027]: REMOTE wants 3.85 line/mm
Sep 04 19:29:18.86: [ 2027]: REMOTE wants 1-D MR
Sep 04 19:29:18.86: [ 2027]: --> [2:OK]
Sep 04 19:29:18.86: [ 2027]: <-- [7:AT+FDR\r]
Sep 04 19:29:22.51: [ 2027]: --> [20:+FCS:0,3,0,2,0,0,0,0]
Sep 04 19:29:22.51: [ 2027]: REMOTE wants 9600 bit/s
Sep 04 19:29:22.51: [ 2027]: REMOTE wants page width 1728 pixels in 215 mm
Sep 04 19:29:22.51: [ 2027]: REMOTE wants unlimited page length
Sep 04 19:29:22.51: [ 2027]: REMOTE wants 3.85 line/mm
Sep 04 19:29:22.51: [ 2027]: REMOTE wants 1-D MR
Sep 04 19:29:22.51: [ 2027]: --> [7:CONNECT]
Sep 04 19:29:22.51: [ 2027]: RECV: begin page
Sep 04 19:29:22.51: [ 2027]: RECV: send trigger 022
Sep 04 19:29:30.79: [ 2027]: RECV: 9772 bytes of data, 1117 total lines
Sep 04 19:29:32.19: [ 2027]: --> [18:+FPS:1,45F,77,11,0]
Sep 04 19:29:32.19: [ 2027]: --> [2:OK]
Sep 04 19:30:02.19: [ 2027]: MODEM <Timeout>
Sep 04 19:30:02.19: [ 2027]: REMOTE HANGUP: Unspecified Phase C error, 
including too much delay between TCF and +FDR command (code 90)
Sep 04 19:30:02.19: [ 2027]: RECV FAX (00000020): recvq/fax00016.tif 
from +41 22 716 42 06, route to <unspecified>, 0 pages in 0:44
Sep 04 19:30:02.20: [ 2027]: RECV FAX: Unspecified Phase C error, 
including too much delay between TCF and +FDR command
Sep 04 19:30:02.20: [ 2027]: <-- [7:AT+FKS\r]
Sep 04 19:30:03.78: [ 2027]: --> [7:+FHS:00]
Sep 04 19:30:03.78: [ 2027]: REMOTE HANGUP: Normal and proper end of 
connection (code 0)
Sep 04 19:30:03.78: [ 2027]: --> [2:OK]
Sep 04 19:30:03.78: [ 2027]: RECV FAX (00000020): session with +41 22 
716 42 06 terminated abnormally: Unspecified Phase C error, including 
too much delay between TCF and +FDR command
Sep 04 19:30:03.78: [ 2027]: RECV FAX: bin/faxrcvd "recvq/fax00016.tif" 
"modem" "00000020" "Unspecified Phase C error, including too much delay 
between TCF and +FDR command" "" ""
Sep 04 19:30:03.78: [ 2027]: sched policy=0, priority=0

-----------------------------------------------------

I'm just setting the fax server up and I haven't tried many faxes. This 
failure comes from the second fax I tried, but it is a important 
business partner, so...

I have tried to change the Phase C timeout to b4 (3 mins), but it 
doesn't change anything. I have also tried the "Class2DDISCmd:	AT+FDIS" 
parameter with no success.

Any suggestion ?

TIA,

Maurice Galland

PS1: No, I haven't tried Class 1 yet ! What would the point be here ?
PS2: Would you mind send me a copy directly, I'm not on the list.

----------------------------------------------------------------------
Maurice Galland                            maurice.galland@kariboo.com
Kariboo Technologies SA                          Tel: +41 21 641 05 50
Chemin de la Forêt 4                             Fax: +41 21 641 05 52
1018 Lausanne - Switzerland


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