Re: [hylafax-users] LOGS from USR external modem problem.

[Lee Howard <faxguy@howardsilvan.com>]

On 2002.07.25 16:30 Erick Arturo Perez Huemer wrote:
> 
> Here are the logs from the problem described below.

> Jul 25 15:23:41 localhost FaxSend[2234]: <-- [5:ATM0\r]
> Jul 25 15:23:41 localhost FaxSend[2234]: --> [2:OK]
> Jul 25 15:23:41 localhost FaxSend[2234]: MODEM input buffering disabled
> Jul 25 15:23:41 localhost FaxSend[2234]: SEND FAX: JOB 13 DEST 92643382
> COMMID 00000030 DEVICE '/dev/modem'
> Jul 25 15:24:47 localhost FaxSend[2234]: SEND FAILED: JOB 13 DEST
> 92643382 ERR No answer from remote

Could you please send the session log c00000030, please?  I'd like to see 
if it terminated the non-call properly.

Right here we skip the entire initialization sequence.  My guess is that 
there's some sort of problem with opening the serial device or a problem 
with dropping DTR quickly after ATH0 in FaxSend.

> Jul 25 15:25:29 localhost FaxGetty[2228]: MODEM input buffering enabled

This is the last thing we do after a modem reset.  We missed the entire 
reset subroutine for some reason, probably some error.

> Jul 25 15:25:34 localhost FaxGetty[2228]: MODEM TIMEOUT: reading line
> from modem
> Jul 25 15:25:34 localhost FaxGetty[2228]: <-- [5:ATH0\r]
> Jul 25 15:25:39 localhost FaxGetty[2228]: MODEM TIMEOUT: reading line
> from modem
> Jul 25 15:25:39 localhost FaxGetty[2228]: MODEM <Timeout>
> Jul 25 15:25:39 localhost FaxGetty[2228]: MODEM set DTR OFF

This is us giving up.

> Jul 25 15:25:39 localhost FaxGetty[2228]: MODEM set DTR OFF
> Jul 25 15:25:39 localhost FaxGetty[2228]: DELAY 75 ms
> Jul 25 15:25:39 localhost FaxGetty[2228]: MODEM set DTR ON
> Jul 25 15:25:39 localhost FaxGetty[2228]: DELAY 2600 ms
> Jul 25 15:25:42 localhost FaxGetty[2228]: MODEM set baud rate: 38400
> baud, input flow RTS/CTS, output flow RTS/CTS
> Jul 25 15:25:42 localhost FaxGetty[2228]: MODEM flush i/o
> Jul 25 15:25:42 localhost FaxGetty[2228]: <-- [4:ATZ\r]
> Jul 25 15:26:12 localhost FaxGetty[2228]: MODEM TIMEOUT: reading line
> from modem
> Jul 25 15:26:12 localhost FaxGetty[2228]: MODEM <Timeout>

This is us trying again.

> Jul 25 15:26:12 localhost FaxGetty[2228]: MODEM set DTR OFF
> Jul 25 15:26:12 localhost FaxGetty[2228]: DELAY 75 ms
> Jul 25 15:26:12 localhost FaxGetty[2228]: MODEM set DTR ON
> Jul 25 15:26:12 localhost FaxGetty[2228]: DELAY 2600 ms
> Jul 25 15:26:14 localhost FaxGetty[2228]: MODEM set baud rate: 38400
> baud, input flow RTS/CTS, output flow RTS/CTS
> Jul 25 15:26:14 localhost FaxGetty[2228]: MODEM flush i/o
> Jul 25 15:26:14 localhost FaxGetty[2228]: <-- [4:ATZ\r]
> Jul 25 15:26:15 localhost FaxGetty[2228]: --> [3:ATZ]
> Jul 25 15:26:15 localhost FaxGetty[2228]: --> [2:OK]

And now it works.

I can't say anything conclusively.  Lemme see that session log.  I suspect 
that this is a USR thing... it's *always* a "USR Thing" ;-)

Lee.


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