[hylafax-users] Unspecified Phase C error, including too much delay between TCF and +FDR command

[graham@dd-industries.com]

Hello Again,

Maybe you can help me with something;

My company is in Hong Kong.  When chinese suppliers try to send us FAXes, my 
Hylafax (4.1) is unable to process them - even though a hardcopy FAX has no 
problems receiving from them.  

I believe that the issue is the poor line quality between Hong Kong and China, 
and poor telephone lines in China in general.  How might I adjust the settings 
in Hylafax 4.1 to accomodate 3rd world telephone quality?

---snip----------------------------------------------------------------------
Oct 31 11:31:22 ddi02 FaxGetty[5222]: MODEM input buffering enabled
Oct 31 11:31:22 ddi02 FaxGetty[5222]: --> [4:RING]
Oct 31 11:31:22 ddi02 FaxGetty[5222]: MODEM input buffering enabled
Oct 31 11:31:31 ddi02 FaxGetty[5222]: ANSWER: FAX CONNECTION
Oct 31 11:31:42 ddi02 FaxGetty[5222]: RECV FAX (00000297): recvq/fax00160.tif fr
om 24283295, route to <unspecified>, 0 pages in 0:11
Oct 31 11:31:42 ddi02 FaxGetty[5222]: RECV FAX (00000297): session with 24283295
 terminated abnormally: Unspecified Phase C error, including too much delay betw
een TCF and +FDR command
Oct 31 11:31:42 ddi02 FaxGetty[5222]: RECV FAX: bin/faxrcvd "recvq/fax00160.tif"
 "ttyS0" "00000297" "Unspecified Phase C error, including too much delay between
 TCF and +FDR command"
Oct 31 11:31:42 ddi02 FaxGetty[5222]: <-- [5:ATH0\r]
---snip----------------------------------------------------------------------

Thank you,

Graham Leach
CIO, DD Industries


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