[hylafax-users] Problem sending 2page fax

[Marco Goebenich <mg@vierzehn.com>]

Hi!

I need fast help from you to solve this problem, these faxes have to be sent in about 2 hours.

Here is the Problem:

I sent a 2page fax to a recipient with WHFC 1.0.8, and this failed. Sending 1page faxes is working properly.

I'm using HylaFAX 4.1 on an i686 with RedHat 6.2 installed.

I don't think that it would be usefull to know which modem is used because there is no modem action done it's only the converting which fails but I donÄt know why and how to fix!

Thanks in advance!

Marco Göbenich 




Mail from Hylafax:
--------------------
Your facsimile job to 08261999391 was not sent because document conversion
to facsimile failed.  The output from the converter program was:

%%[ ProductName: GNU Ghostscript ]%%
/bin/cat: write error: Broken pipe


Check any PostScript documents for non-standard fonts and invalid constructs.

    ---- Unsent job status ----

   Destination: 08261999391
         JobID: 4636
       GroupID: 4636
        Sender: Marco Goebenich
      Mailaddr: mgoeben
Submitted From: client2.office.lan
    Page Width: 194 (mm)
   Page Length: 281 (mm)
    Resolution: 196 (lpi)
        Status: %%[ ProductName: GNU Ghostscript ]%%
/bin/cat: write error: Broken pipe

       Dialogs: 0 (exchanges with remote device)
         Dials: 0 (consecutive failed calls to destination)
         Calls: 0 (total phone calls placed)
         Pages: 0 (pages transmitted)
      TotPages: 0 (total pages to transmit)
      Attempts: 0 (attempts to send current page)
        Dirnum: 0 (directory of next page to send)

    ---- Documents submitted for transmission ----

The following documents were submitted for transmission and are
available on the server for reuse until they are automatically
purged when this job is removed.  Documents may also be manually
removed using the faxrm command; consult faxrm(1) for information.

Filename                 Size Type
docq/doc115.ps.4636    317969 PostScript

snipped from log
----------------
Sep 18 14:53:42 james FaxQueuer[921]: JOB 4606 (active dest +498261999391 pri 127 tts 0:00 killtime 30:59:55): PREPARE START
Sep 18 14:53:42 james FaxQueuer[1574]: JOB 4606 (active dest +498261999391 pri 127 tts 0:00 killtime 30:59:55): CONVERT DOCUMENT: bin/ps2fax -o docq/doc114.ps;01 -r 196 -w 1728 -l 297 -m 4294967295 -1 docq/doc114.ps.4606
Sep 18 14:53:42 james FaxQueuer[1574]: JOB 4606: CONVERT DOCUMENT: exit status 0x8b00
Sep 18 14:53:42 james FaxQueuer[921]: JOB 4606 (active dest +498261999391 pri 127 tts 0:00 killtime 30:59:55): PREPARE DONE
Sep 18 14:53:42 james FaxQueuer[921]: NOTIFY: bin/notify "doneq/q4606" "format_failed" ""


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