[hylafax-users] Problem Ring detected without successful handshake

Running Hylafax 4.1 Beta 3-1 / Libtiff 3.5.5-2

Problem with “Ring detected without successful handshake” for some incoming faxes. I am using an Intel 144/144i internal faxmodem set for class 1. As you can see, the faxaddmodem script recognizes my modem as a 400e, and seems to work with most faxes. I did have a problem with some incoming faxes where I would get a MaxConsecutiveBadLines errors, but by setting it to ‘0’ seems to have covered that problem. Can you provide any suggestions or comments?

Config File as follows:

# Configuration for using the Class 1 command interface with an

# Intel SatisFAXtion 400e modem. Modems with firmware revision

# U10,U20-28F001BX-5.00 are known to work.

# RTS/CTS flow control is used. The following profile was used:

# ACTIVE PROFILE:

# B0 E1 L2 M0 T Q0 V1 X4 Y0 &C1 &D3 &G0 &L0 &P0 &Q0 &R0 &S0 &X0 &Y0

# \A3 %A013 \C0 %C1 %E1 \G0 \J0 \K5 \N3 \Q3 \T00 \V2 \X0 -J1 "H3 "S0 "O250

# S00:000 S01:000 S02:043 S03:013 S04:010 S05:008 S06:002 S07:030

# S08:002 S09:006 S10:014 S11:070 S12:050 S18:000 S25:005 S26:001 S31:000

CountryCode: 1

AreaCode: 972

FAXNumber: 1.972.641.6295

LongDistancePrefix: 1

InternationalPrefix: 011

DialStringRules: etc/dialrules

ServerTracing: 1

SessionTracing: 11

RecvFileMode: 0600

LogFileMode: 0600

DeviceMode: 0600

RingsBeforeAnswer: 1

SpeakerVolume: quiet

GettyArgs: "-h %l dx_%s"

LocalIdentifier: "Precision Business Machines, Inc."

TagLineFont: etc/lutRS18.pcf

TagLineFormat: "From %%l|%c|Page %%P of %%T"

AdaptiveAnswer: yes

AnswerRotary: "fax data"

PercentGoodLines: 90

MaxConsecutiveBadLines: 0

MaxRecvPages: 25

# Modem-related stuff: should reflect modem command interface

# and hardware connection/cabling (e.g. flow control).

ModemType: Class1 # use this to supply a hint

ModemRate: 38400 # rate for DCE-DTE communication

ModemFlowControl: rtscts # default

ModemHardFlowCmd: AT\Q3 # set desired flow control method

ModemSetupDTRCmd: AT&D2 # setup so DTR drop resets modem

ModemSetupDCDCmd: AT&C1 # setup so DCD reflects carrier (or not)

ModemSetupAACmd: AT+FCLASS=0 # leave modem idling in Class 0

ModemMfrQueryCmd: !Intel

ModemModelQueryCmd: !SatisFAXtion 400e

ModemRevQueryCmd: ATI3

# A shorter than normal timer is required for incoming calls to

# avoid timing out most data callers when using adaptive answer.

Class1RecvIdentTimer: 15000 # shorter timer for incoming ID

AdaptiveAnswer: yes # alternate fax/data answer on error

AnswerRotary: "fax data" # try fax first, then data

ModemAnswerCmd: AT+FCLASS=1A # "generic" answer (counter 0 idle)

# HACK: Make sure the phone is on on-hook before answering in data mode.

# This allows a crude adaptive answer capability by taking advantage of

# the fact that, in the US at least, the phone company won't drop the

# caller for ten seconds.

ModemAnswerDataCmd: ATH+FCLASS=0A # data answer

ModemAnswerFaxCmd: AT+FCLASS=1A # fax answer

#GettyArgs: "-h %l dx_%s" # NB: enable this for dialins (SGI)

#GettyArgs: "std.%s -" # NB: enable this for dialins (SunOS)

#GettyArgs: "-g -h -t 60 -l ff_%s" # NB: enable this for dialins (SVR4.2)

Sample Log file as follows:

Apr 11 14:38:55.26: [ 652]: SESSION BEGIN 00000323 19726416295

Apr 11 14:38:55.26: [ 652]: <-- [13:AT+FCLASS=1A\r]

Apr 11 14:39:01.04: [ 652]: --> [7:CONNECT]

Apr 11 14:39:01.04: [ 652]: ANSWER: FAX CONNECTION

Apr 11 14:39:01.05: [ 652]: RECV FAX: begin

Apr 11 14:39:01.06: [ 652]: <-- data [23]

Apr 11 14:39:01.06: [ 652]: <-- data [2]

Apr 11 14:39:02.61: [ 652]: --> [7:CONNECT]

Apr 11 14:39:02.61: [ 652]: <-- data [10]

Apr 11 14:39:02.62: [ 652]: <-- data [2]

Apr 11 14:39:03.03: [ 652]: --> [2:OK]

Apr 11 14:39:03.03: [ 652]: <-- [9:AT+FRH=3\r]

Apr 11 14:39:06.13: [ 652]: --> [0:]

Apr 11 14:39:06.13: [ 652]: MODEM <Empty line>

Apr 11 14:39:06.14: [ 652]: <-- data [1]

Apr 11 14:39:06.33: [ 652]: MODEM <Timeout>

Apr 11 14:39:06.33: [ 652]: DELAY 1500 ms

Apr 11 14:39:07.83: [ 652]: <-- [9:AT+FTH=3\r]

Apr 11 14:39:07.83: [ 652]: --> [10:NO CARRIER]

Apr 11 14:39:07.84: [ 652]: DELAY 1500 ms

Apr 11 14:39:09.33: [ 652]: <-- [9:AT+FTH=3\r]

Apr 11 14:39:09.33: [ 652]: --> [7:CONNECT]

Apr 11 14:39:09.34: [ 652]: <-- data [23]

Apr 11 14:39:09.34: [ 652]: <-- data [2]

Apr 11 14:39:10.35: [ 652]: --> [7:CONNECT]

Apr 11 14:39:10.35: [ 652]: <-- data [10]

Apr 11 14:39:10.36: [ 652]: <-- data [2]

Apr 11 14:39:10.78: [ 652]: --> [2:OK]

Apr 11 14:39:10.78: [ 652]: <-- [9:AT+FRH=3\r]

Apr 11 14:39:13.88: [ 652]: --> [0:]

Apr 11 14:39:13.88: [ 652]: MODEM <Empty line>

Apr 11 14:39:13.89: [ 652]: <-- data [1]

Apr 11 14:39:14.08: [ 652]: MODEM <Timeout>

Apr 11 14:39:14.08: [ 652]: RECV FAX: No answer (T.30 T1 timeout)

Apr 11 14:39:14.09: [ 652]: RECV FAX: end

Apr 11 14:39:14.09: [ 652]: <-- [14:ATH+FCLASS=0A\r]

Apr 11 14:39:14.75: [ 652]: --> [10:NO CARRIER]

Apr 11 14:39:14.76: [ 652]: ANSWER: Ring detected without successful handshake

Apr 11 14:39:14.76: [ 652]: SESSION END

Scott Rasco

Technical Support

Precision Business Machines, Inc.

mailto:scottr@pbminc.com