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[hylafax-users] No Achnowledgement received problem



Hello everyone,

I have a little problem when people are trying to fax me.
They get an error messsage that says: No Achnowledgement received from
their end. Even though I got their fax fine from my end.
I have no problem sending out faxes. 

Here is what I have:
Redhat 7.0, hylafax-4.1beta3-1rh7.i386.rpm
Modem: Rockwell Base, Com4, 38400, Class 2
Here is a copy of the log file:
***********
Apr 15 18:18:18.51: [ 1106]: SESSION BEGIN 00000017 16132330349
Apr 15 18:18:18.51: [ 1106]: <-- [4:ATA\r]
Apr 15 18:18:26.49: [ 1106]: --> [5:+FCON]
Apr 15 18:18:26.49: [ 1106]: ANSWER: FAX CONNECTION
Apr 15 18:18:26.49: [ 1106]: RECV FAX: begin
Apr 15 18:18:28.10: [ 1106]: -->[29:+FTSI: "          8887049502"]
Apr 15 18:18:28.10: [ 1106]: REMOTE TSI "8887049502"
Apr 15 18:18:28.53: [ 1106]: -->[22:+FDCS: 0,3,0,2,1,0,0,3]
Apr 15 18:18:28.53: [ 1106]: REMOTE wants 9600 bit/s
Apr 15 18:18:28.53: [ 1106]: REMOTE wants page width 1728 pixels in 215 mm
Apr 15 18:18:28.53: [ 1106]: REMOTE wants unlimited page length
Apr 15 18:18:28.53: [ 1106]: REMOTE wants 3.85 line/mm
Apr 15 18:18:28.53: [ 1106]: REMOTE wants 2-D MR
Apr 15 18:18:28.53: [ 1106]: --> [2:OK]
Apr 15 18:18:28.53: [ 1106]: <-- [7:AT+FDR\r]
Apr 15 18:18:30.05: [ 1106]: --> [5:+FCFR]
Apr 15 18:18:32.05: [ 1106]: --> [22:+FDCS: 0,3,0,2,1,0,0,3]
Apr 15 18:18:32.05: [ 1106]: REMOTE wants 9600 bit/s
Apr 15 18:18:32.05: [ 1106]: REMOTE wants page width 1728 pixels in 215 mm
Apr 15 18:18:32.05: [ 1106]: REMOTE wants unlimited page length
Apr 15 18:18:32.05: [ 1106]: REMOTE wants 3.85 line/mm
Apr 15 18:18:32.05: [ 1106]: REMOTE wants 2-D MR
Apr 15 18:18:32.05: [ 1106]: --> [7:CONNECT]
Apr 15 18:18:32.05: [ 1106]: RECV: begin page
Apr 15 18:18:32.05: [ 1106]: RECV: send trigger 022
Apr 15 18:18:32.05: [ 1106]: <-- data [1]
Apr 15 18:18:59.18: [ 1106]: RECV: 1067 total lines, 0 bad lines, 0 consecutive bad lines
Apr 15 18:18:59.29: [ 1106]: --> [17:+FPTS: 2,2219,0,0]
Apr 15 18:19:00.65: [ 1106]: --> [7:+FET: 2]
Apr 15 18:19:00.65: [ 1106]: RECV recv EOP (no more pages or documents)
Apr 15 18:19:00.65: [ 1106]: --> [2:OK]
Apr 15 18:19:00.65: [ 1106]: RECV send MCF (message confirmation)
Apr 15 18:19:00.65: [ 1106]: RECV FAX (00000017): from 8887049502, page 1 in 0:32, INF, 3.85 line/mm, 2-D MR, 9600 bit/s
Apr 15 18:19:00.65: [ 1106]: RECV FAX (00000017): recvq/fax00011.tif from 8887049502, route to <unspecified>, 1 pages in 0:34
Apr 15 18:19:00.65: [ 1106]: <-- [7:AT+FDR\r]
Apr 15 18:19:03.35: [ 1106]: --> [8:+FHNG: 0]
Apr 15 18:19:03.35: [ 1106]: REMOTE HANGUP: Normal and proper end of connection (code 0)
Apr 15 18:19:03.35: [ 1106]: RECV FAX: bin/faxrcvd "recvq/fax00011.tif" "ttyS3" "00000017" ""
Apr 15 18:19:04.02: [ 1106]: RECV FAX: end
Apr 15 18:19:04.02: [ 1106]: SESSION END

******************

Here is the part of the  config.ttyS3 file:

ModemType:              Class2          # use class 1 interface
ModemRate:              38400           # locked for fax sending&receiving
ModemFlowControl:       rtscts          # default
#
ModemNoFlowCmd:         AT&K0           # disable flow control cmd
ModemSoftFlowCmd:       AT&K4           # software flow control cmd
ModemHardFlowCmd:       AT&K3           # hardware flow control cmd
ModemSetupDTRCmd:       AT&D3           # DTR off causes modem to reset
ModemSetupDCDCmd:       AT&C1           # DCD follows carrier
ModemSetupAACmd:        AT+FAA=1        # enable adaptive-answer in Class
2
#
ModemRecvFillOrder:     MSB2LSB         # bit order of received facsimile
ModemSendFillOrder:     LSB2MSB         # bit order modem expects for
transmit
#
ModemDialCmd:           ATDT%s          # T for tone dialing
#
# Chip locks the line rate and switches to xon/xoff flow
# control when receiving facsimile--we must follow suit.
#
ModemAnswerFaxBeginCmd: "<19200><xon>"  # lock line rate & switch flow
control
# 
Class2RecvDataTrigger:  "\022"          # character sent to modem to start
recv
 
*******************

Any ideas on how to solve this problem?

Regards,


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