[hylafax-users] Occasional Total and complete failure

To: hylafax-users@dazza.org
Subject: [hylafax-users] Occasional Total and complete failure
From: "Paul A. Franz, P.E." <paul@eucleides.com>
Date: Sat, 07 Apr 2001 01:17:59 -0700

Occasionally when sending and possibly when receiving, maybe one fax in 50 
fails with messages like the following.

I hear them spending a couple minutes handshaking or trying to sink up then 
it redials and tries again for three times.

Here are a couple log entries. The first is for a normal successful fax 
then the next is a failure. The failures happen maybe one in 50 to 100 
faxes but when they fail the sounds are always the same.

The Fax I am using is a Telebit World Blazer. It always connects at 9600 
except when you see this failure and that occurs at 2400.

After this failure, I noted the fax number and sent a test fax to it from 
Winfax using a USR modem. Winfax operates this modem as a Class 1 Fax. It 
worked fine but connected at 7200.

The Telebit works with no apparent differences as Class 1 or Class 2. The 
top line of the two below is typical for perhaps 99 of 100 faxes but 
occasionally

shipmd@globalmd.net        8      4:13    1.9     0    9600  1-D MR
users@zzn.com              0      0:00    0.0     1    2400 2-D MMR

Communication failure during Phase B/C happens with some modem or fax as 
shown in the line above.

Does anyone have an idea what can be done to tweak this up on the World Blazer?

Here is the log of a failure:

Date: Fri, 6 Apr 2001 21:40:28 -0700
Message-Id: <200104070440.VAA17055@Beaker.eucleides.com>
To: gdji@netzero.net
Subject: TPC<200104070425.VAA17012@Beaker.eucleides.com> to +12063220081
     failed
From: faxmaster@blackdog.bellevue.wa.us
In-Reply-To: <200104070425.VAA17012@Beaker.eucleides.com> "call me back
     when you receive it.                 ji"
References: <200104070425.VAA17012@Beaker.eucleides.com>
Status:

Your facsimile job to +12063220081 failed because:
     Communication failure during Phase B/C; Giving up after 3 attempts to 
send same page

     ---- Transcript of session follows ----

Apr 06 21:39:01.13: [17047]: SESSION BEGIN 00000872 12063220081
Apr 06 21:39:01.14: [17047]: SEND FAX: JOB 411 DEST +12063220081 COMMID 
00000872
Apr 06 21:39:01.14: [17047]: DELAY 3200 ms
Apr 06 21:39:04.34: [17047]: <-- [4:ATZ\r]
Apr 06 21:39:05.73: [17047]: --> [3:ATZ]
Apr 06 21:39:05.73: [17047]: --> [2:OK]
Apr 06 21:39:05.73: [17047]: <-- [15:ATE0V1Q0S0=0H0\r]
Apr 06 21:39:05.76: [17047]: --> [14:ATE0V1Q0S0=0H0]
Apr 06 21:39:05.76: [17047]: --> [2:OK]
Apr 06 21:39:05.76: [17047]: <-- [23:ATS8=2S7=60S58=2&D3&C1\r]
Apr 06 21:39:05.80: [17047]: --> [2:OK]
Apr 06 21:39:05.80: [17047]: <-- [12:AT+FCLASS=2\r]
Apr 06 21:39:05.83: [17047]: --> [2:OK]
Apr 06 21:39:05.83: [17047]: <-- [10:AT+FTBC=0\r]
Apr 06 21:39:05.85: [17047]: --> [2:OK]
Apr 06 21:39:05.85: [17047]: <-- [10:AT+FBOR=0\r]
Apr 06 21:39:05.88: [17047]: --> [2:OK]
Apr 06 21:39:05.88: [17047]: <-- [13:AT+FPHCTO=30\r]
Apr 06 21:39:05.91: [17047]: --> [2:OK]
Apr 06 21:39:05.91: [17047]: <-- [24:AT+FDCC=1,3,2,2,0,0,0,0\r]
Apr 06 21:39:05.95: [17047]: --> [2:OK]
Apr 06 21:39:05.95: [17047]: <-- [7:ATL0M1\r]
Apr 06 21:39:05.97: [17047]: --> [2:OK]
Apr 06 21:39:05.97: [17047]: <-- [12:AT+FCLASS=2\r]
Apr 06 21:39:06.10: [17047]: --> [2:OK]
Apr 06 21:39:06.10: [17047]: <-- [10:AT+FTBC=0\r]
Apr 06 21:39:06.23: [17047]: --> [2:OK]
Apr 06 21:39:06.23: [17047]: <-- [10:AT+FBOR=0\r]
Apr 06 21:39:06.35: [17047]: --> [2:OK]
Apr 06 21:39:06.35: [17047]: <-- [13:AT+FPHCTO=30\r]
Apr 06 21:39:06.48: [17047]: --> [2:OK]
Apr 06 21:39:06.48: [17047]: <-- [24:AT+FDCC=1,3,2,2,0,0,0,0\r]
Apr 06 21:39:06.62: [17047]: --> [2:OK]
Apr 06 21:39:06.62: [17047]: <-- [28:AT+FLID="Blackdog Software"\r]
Apr 06 21:39:06.75: [17047]: --> [2:OK]
Apr 06 21:39:06.75: [17047]: <-- [24:AT+FDIS=1,3,0,2,0,0,0,0\r]
Apr 06 21:39:06.89: [17047]: --> [2:OK]
Apr 06 21:39:06.89: [17047]: DIAL 12063220081
Apr 06 21:39:06.89: [17047]: <-- [16:ATDT12063220081\r]
Apr 06 21:39:10.55: [17047]: --> [7:DIALING]
Apr 06 21:39:28.95: [17047]: --> [5:+FCON]
Apr 06 21:39:31.44: [17047]: --> [39:+FNSF:00 00 6A AA AA 00 31 0D 01 B7 00 ]
Apr 06 21:39:31.44: [17047]: REMOTE NSF "00 00 6A AA AA 00 31 0D 01 B7 00"
Apr 06 21:39:31.44: [17047]: NSF remote fax equipment: unknown
Apr 06 21:39:31.44: [17047]: --> [28:+FCSI:"        206 322 0081"]
Apr 06 21:39:31.44: [17047]: REMOTE CSI "206 322 0081"
Apr 06 21:39:31.44: [17047]: --> [21:+FDIS:1,3,0,2,0,0,0,3]
Apr 06 21:39:31.44: [17047]: --> [2:OK]
Apr 06 21:39:31.44: [17047]: REMOTE best rate 9600 bit/s
Apr 06 21:39:31.44: [17047]: REMOTE max page width 1728 pixels in 215 mm
Apr 06 21:39:31.44: [17047]: REMOTE max unlimited page length
Apr 06 21:39:31.44: [17047]: REMOTE best vres 7.7 line/mm
Apr 06 21:39:31.44: [17047]: REMOTE best format 1-D MR
Apr 06 21:39:31.44: [17047]: REMOTE best 10 ms/scanline
Apr 06 21:39:31.44: [17047]: USE 9600 bit/s
Apr 06 21:39:31.44: [17047]: USE 10 ms/scanline
Apr 06 21:39:31.44: [17047]: SEND file "docq/doc936.ps;01"
Apr 06 21:39:31.44: [17047]: USE page width 1728 pixels in 215 mm
Apr 06 21:39:31.44: [17047]: USE unlimited page length
Apr 06 21:39:31.44: [17047]: USE 7.7 line/mm
Apr 06 21:39:31.44: [17047]: USE 1-D MR
Apr 06 21:39:31.44: [17047]: <-- [7:AT+FDT\r]
Apr 06 21:40:26.87: [17047]: --> [10:NO CARRIER]
Apr 06 21:40:26.87: [17047]: MODEM No carrier
Apr 06 21:40:26.87: [17047]: <-- [6:AT+FK\r]
Apr 06 21:40:26.99: [17047]: --> [5:ERROR]
Apr 06 21:40:26.99: [17047]: MODEM Command error
Apr 06 21:40:27.00: [17047]: SEND: Communication failure during Phase B/C; 
Giving up after 3 attempts to send same page "docq/doc936.ps;01", dirnum 0
Apr 06 21:40:27.00: [17047]: <-- [5:ATH0\r]
Apr 06 21:40:27.13: [17047]: --> [2:OK]
Apr 06 21:40:27.13: [17047]: SESSION END

     ---- Unsent job status ----

    Destination: +12063220081
          JobID: 411
        GroupID: 411
         Sender: gdji
       Mailaddr: gdji@netzero.net
         CommID: 00000872
Submitted From: localhost
     Page Width: 209 (mm)
    Page Length: 296 (mm)
     Resolution: 196 (lpi)
         Status: Communication failure during Phase B/C; Giving up after 3 
attempts to send same page
        Dialogs: 3 (exchanges with remote device)
          Dials: 0 (consecutive failed calls to destination)
          Calls: 3 (total phone calls placed)
          Pages: 0 (pages transmitted)
       TotPages: 2 (total pages to transmit)
       Attempts: 3 (attempts to send current page)
         Dirnum: 0 (directory of next page to send)

     ---- Documents submitted for transmission ----

The following documents were submitted for transmission and are
available on the server for reuse until they are automatically
purged when this job is removed.  Documents may also be manually
removed using the faxrm command; consult faxrm(1) for information.

Filename                 Size Type
docq/doc936.ps         122513 PostScript
docq/doc937.ps           5899 PostScript

     ---- Message Details ----
Message-Id: <200104070425.VAA17012@Beaker.eucleides.com>
Subject: call me back when you receive it.                 ji

Paul Franz

PAF Consulting Engineers       |  427 - 140th Ave NE
(425)641-8202 voice            |  Bellevue, WA 98005
(801)749-8480 fax              |  <http://blackdog.bellevue.wa.us/>



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