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Re: [hylafax-users] expected page not received - error
----- Original Message -----
From: "Lee Howard" <faxguy@deanox.com>
To: "Mark Welborn" <markw@electromotor.com>; <hylafax-users@hylafax.org>
Sent: Wednesday, January 24, 2001 1:06 PM
Subject: Re: [hylafax-users] expected page not received - error
> At 01:10 PM 1/24/01 -0600, Mark Welborn wrote:
> >Hello,
> >
> >I've been running HylaFAX for about two months now. I receive 95% of
> >the faxes sent to the server, but the other 5% I get a "expected page
> >not received" error (T.30 T2). This generates a large log file about
> >2Mbs.
> >I am using an external US Robotics "Sportster" Model 5686 modem
> >connected to a RH Linux 6.2 box.
> >I have made all the necessary configuration changes to the
> >'config.ttyS0' file and double checked the NVRAM settings in my
modem,
> >everything seems to be in order.
> >Is this a modem issue or software issue or both ?
> >What can be done to remedy this situation ?
>
> Could you provide a log file of one of these problem faxes?
>
> Lee.
See attached log_file.txt
Mark Welborn
>
>
recvq/fax00384.tif:
Sender: 7139282353
Pages: 2
Quality: Normal
Page: North American Letter
Received: 2001:01:24 09:28:59
TimeToRecv: 0:29
SignalRate: 14400 bit/s
DataFormat: 2-D MR
The full document was not received because:
T.30 T2 timeout, expected page not received
---- Transcript of session follows ----
Jan 24 09:28:43.60: [ 743]: SESSION BEGIN 00000641 14097693166
Jan 24 09:28:43.60: [ 743]: <-- [4:ATA\r]
Jan 24 09:28:49.14: [ 743]: --> [7:CONNECT]
Jan 24 09:28:49.15: [ 743]: ANSWER: FAX CONNECTION
Jan 24 09:28:49.15: [ 743]: RECV FAX: begin
Jan 24 09:28:49.15: [ 743]: <-- data [23]
Jan 24 09:28:49.15: [ 743]: <-- data [2]
Jan 24 09:28:49.17: [ 743]: --> [7:CONNECT]
Jan 24 09:28:49.18: [ 743]: <-- data [10]
Jan 24 09:28:49.18: [ 743]: <-- data [2]
Jan 24 09:28:51.12: [ 743]: --> [2:OK]
Jan 24 09:28:51.12: [ 743]: <-- [9:AT+FRH=3\r]
Jan 24 09:28:51.74: [ 743]: --> [7:CONNECT]
Jan 24 09:28:53.11: [ 743]: --> [2:OK]
Jan 24 09:28:53.11: [ 743]: REMOTE TSI "7139282353"
Jan 24 09:28:53.11: [ 743]: <-- [9:AT+FRH=3\r]
Jan 24 09:28:53.13: [ 743]: --> [7:CONNECT]
Jan 24 09:28:53.43: [ 743]: --> [2:OK]
Jan 24 09:28:53.43: [ 743]: REMOTE wants 14400 bit/s
Jan 24 09:28:53.43: [ 743]: REMOTE wants page width 1728 pixels in 215 mm
Jan 24 09:28:53.43: [ 743]: REMOTE wants unlimited page length
Jan 24 09:28:53.43: [ 743]: REMOTE wants 3.85 line/mm
Jan 24 09:28:53.43: [ 743]: REMOTE wants 2-D MR
Jan 24 09:28:53.44: [ 743]: RECV training at v.17 14400 bit/s
Jan 24 09:28:53.44: [ 743]: <-- [11:AT+FRM=145\r]
Jan 24 09:28:55.20: [ 743]: --> [7:CONNECT]
Jan 24 09:28:56.76: [ 743]: RECV: TCF 2812 bytes, 3% non-zero, 2700 zero-run
Jan 24 09:28:56.76: [ 743]: --> [10:NO CARRIER]
Jan 24 09:28:56.76: [ 743]: DELAY 75 ms
Jan 24 09:28:56.84: [ 743]: <-- [9:AT+FTH=3\r]
Jan 24 09:28:57.04: [ 743]: --> [7:CONNECT]
Jan 24 09:28:57.04: [ 743]: <-- data [3]
Jan 24 09:28:57.04: [ 743]: <-- data [2]
Jan 24 09:28:58.22: [ 743]: --> [2:OK]
Jan 24 09:28:58.22: [ 743]: TRAINING succeeded
Jan 24 09:28:58.23: [ 743]: <-- [11:AT+FRM=146\r]
Jan 24 09:28:59.64: [ 743]: --> [7:CONNECT]
Jan 24 09:28:59.64: [ 743]: RECV: begin page
Jan 24 09:29:12.40: [ 743]: RECV: 1106 total lines, 0 bad lines, 0 consecutive bad lines
Jan 24 09:29:12.41: [ 743]: RECV: end page
Jan 24 09:29:12.41: [ 743]: --> [10:NO CARRIER]
Jan 24 09:29:12.41: [ 743]: <-- [9:AT+FRH=3\r]
Jan 24 09:29:12.54: [ 743]: --> [7:CONNECT]
Jan 24 09:29:13.56: [ 743]: --> [2:OK]
Jan 24 09:29:13.56: [ 743]: RECV recv MPS (more pages, same document)
Jan 24 09:29:13.56: [ 743]: <-- [9:AT+FTH=3\r]
Jan 24 09:29:13.76: [ 743]: --> [7:CONNECT]
Jan 24 09:29:13.76: [ 743]: <-- data [3]
Jan 24 09:29:13.76: [ 743]: <-- data [2]
Jan 24 09:29:14.94: [ 743]: --> [2:OK]
Jan 24 09:29:14.94: [ 743]: RECV send MCF (message confirmation)
Jan 24 09:29:14.95: [ 743]: RECV FAX (00000641): from 7139282353, page 1 in 0:16, INF, 3.85 line/mm, 2-D MR
Jan 24 09:29:14.95: [ 743]: <-- [11:AT+FRM=146\r]
Jan 24 09:29:16.36: [ 743]: --> [7:CONNECT]
Jan 24 09:29:16.36: [ 743]: RECV: begin page
Jan 24 09:29:29.31: [ 743]: RECV: 955 total lines, 0 bad lines, 0 consecutive bad lines
Jan 24 09:29:29.32: [ 743]: RECV: end page
Jan 24 09:29:29.32: [ 743]: --> [10:NO CARRIER]
Jan 24 09:29:29.32: [ 743]: <-- [9:AT+FRH=3\r]
Jan 24 09:29:30.49: [ 743]: --> [10:NO CARRIER]
Jan 24 09:29:30.49: [ 743]: MODEM No carrier
Jan 24 09:29:30.49: [ 743]: <-- [9:AT+FRH=3\r]
Jan 24 09:29:30.51: [ 743]: --> [10:NO CARRIER]
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Jan 24 09:50:38.12: [ 743]: MODEM Command error
Jan 24 09:50:38.12: [ 743]: <-- [9:AT+FRH=3\r]
Jan 24 09:50:38.26: [ 743]: --> [5:ERROR]
Jan 24 09:50:38.26: [ 743]: MODEM Command error
Jan 24 09:50:38.26: [ 743]: <-- [9:AT+FRH=3\r]
Jan 24 09:50:38.40: [ 743]: --> [5:ERROR]
Jan 24 09:50:38.40: [ 743]: MODEM Command error
Jan 24 09:50:38.40: [ 743]: <-- [9:AT+FRH=3\r]
Jan 24 09:50:38.54: [ 743]: --> [5:ERROR]
Jan 24 09:50:38.54: [ 743]: MODEM Command error
Jan 24 09:50:38.54: [ 743]: <-- [9:AT+FRH=3\r]
Jan 24 09:50:38.68: [ 743]: --> [5:ERROR]
Jan 24 09:50:38.68: [ 743]: MODEM Command error
Jan 24 09:50:38.68: [ 743]: <-- [9:AT+FRH=3\r]
Jan 24 09:50:38.82: [ 743]: --> [5:ERROR]
Jan 24 09:50:38.82: [ 743]: MODEM Command error
Jan 24 09:50:38.82: [ 743]: <-- [9:AT+FRH=3\r]
Jan 24 09:50:38.83: [ 743]: --> [4:RING]
Jan 24 09:50:44.81: [ 743]: --> [4:RING]
Jan 24 09:50:45.82: [ 743]: --> [0:]
Jan 24 09:50:45.82: [ 743]: MODEM <Empty line>
Jan 24 09:50:45.82: [ 743]: <-- data [1]
Jan 24 09:50:46.02: [ 743]: MODEM <Timeout>
Jan 24 09:50:46.03: [ 743]: RECV FAX (00000641): recvq/fax00384.tif from 7139282353, route to <unspecified>, 1 pages in 21:57
Jan 24 09:50:46.03: [ 743]: RECV FAX: T.30 T2 timeout, expected page not received
Jan 24 09:50:46.03: [ 743]: <-- [9:AT+FTH=3\r]
Jan 24 09:50:46.16: [ 743]: --> [5:ERROR]
Jan 24 09:50:46.17: [ 743]: RECV FAX (00000641): session with 7139282353 terminated abnormally: T.30 T2 timeout, expected page not received
Jan 24 09:50:46.17: [ 743]: RECV FAX: bin/faxrcvd "recvq/fax00384.tif" "ttyS0" "00000641" "T.30 T2 timeout, expected page not received"